Clarissa Webb

**** ****** ****, *********, ** ***71 ( 281-***-**** (

abk8uj@r.postjobfree.com

Professional Training

< Six Sigma, Financials, Merchandising, Specialty Sales, Leaders Edge,

Conflict Management Valuing Diversity and Individual Differences,

Managing Change, MBTI Team Awareness, Professional Selling Skills,

Leadership for Women, Coaching for Results, Effective Presentation

Skills, Manager Policies and Procedures, Labor Relations, 360 Coach

Certified, Employment Practices, AIB International Certified

< Demonstrated success in negotiating win-win compromises, developing

teambuilding programs, and writing personnel manuals, corporate policies,

job descriptions and management reports.

< Good Analytical skills

HR Skills

HR DEPARTMENT STARTUP Staff Recruitment & Retention Orientation &

Analytical Rigor and Employee Relations On-Boarding

Problem Solver Succession Planning Training & Development

Employment Law Benefits Administration Performance Management

FMLA/ADA/EEO/WC HR Program/Project Management Organizational

Kronos/People Mediation Development

Solutions HR Policies & Procedures

ATS

Professional Experience

DR PEPPER SNAPPLE GROUP - HOUSTON, TX 2008 - PRESENT

Strategic Partner, Role Model and Change agent for success

HR Manager South East Texas- Strategic Partner, Coach, and Facilitator

supporting Supply Chain and Sales Operations for South East Texas.

< Analytical Rigor and Problem Solving- Differentiated root cause from

symptoms to drive issue resolution activities (turnover front line

positions). Perform necessary data collection & analytical assessments

(SWOT & COPS Analysis)

< Thought Leadership- Partner with the business leaders to provide

relevant people solutions to business challenges. Demonstrate courage

through candid conversations and constructive contention. Contribute

insight to strategic planning and decision-making processes

< Business Knowledge- Understand commercial landscape & operating

dynamics- know how the business creates value. Knowledge of management

tools (P&L, scorecards, etc.)

< Human Resource Proficiency- working knowledge of latest HR practices &

processes. Pragmatic management of employee relations & compliance

matters

< Talent Champion- Strategic Partner, Role Model and Change Agent in

optimizing organizational effectiveness to the highest standards of

business objectives for success. Assess current state, envision future

state, develop and evaluate

< Leader as a Coach- Provide candid feedback about performance,

development needs and progress. Demonstrate emotional intelligence and

environmental awareness. Establish measurable development plans &

monitor achievement and growth of talent. Identify breaches of

culture/ values that impact workplace

Professional Experience

THE HOME DEPOT - HOUSTON, TX 2005 - 2008

Recruited into The Home Depot's selective and challenging 24 month Store

Leadership Program. This program provided the tools for a strong foundation

of leadership, technical, and strategic skills for success as a leader of

the company.

HR Manager

< Served as a Business Partner with the Management Team

< Responsible for attracting, retaining and motivating a high performing

diverse workforce

< Coordinate and integrate career development plans for associates

across the district

< Investigated compliance issues raised across the district (Title VII,

ADA, ADEA)

< Devised creative and cost-effective incentive and morale-boosting

programs (including special events and a tiered awards structure) that

increased employee satisfaction and productivity.

< Coaching and mentoring on performance reviews

< Providing support to stores in forecasting and workforce planning

< Execute district talent review process and ensure associates are

accurately assessed

Store Leadership Store Manager/ HR Mgr

< Managed overall aspect of retail business: Operations, Merchandising,

Safety, Specialty, P&L, Sales Forecasting, Staffing, Sales adjusted

hours, Voice of the Customer, Inventory, Developing and creating

talent for success

< Managed a 35 million dollar P&L

< Regional rotation with our professional customers; owning the market

in penetrating the contractor industry. Regional rotation in Human

Resource

< Successfully opened two new stores

< Applied Six Sigma methodology across multiple business functions

Professional Experience

GRAINGER INDUSTRIAL SUPPLY - STAFFORD, TX 1993 - 2004

Branch Manager/ Human Resource (1999 - 2004)

< District auditor for executing Branch Business Excellence

< Driving Performance Excellence through company values

< Risk Avoidance/ Legal compliance- security issues, company policies

< OSHA and Federal compliance

< Maintained EPA requirements

< Development of plans and performance excellence with all employees

< Merchandising/ Inventory management

< Budgeting of branch expenses

< Productivity/ Training

< Coaching/ Mentoring

< Government Compliance

Customer Service Manager; Customer Service Lead; Clerical Support Rep

(1993 - 1999) McAllen, TX

< Managing day to day tasks and reports

< Cross-train/ manage warehouse, counter and office sales

< Outside sales calls

< Managing time sheets

< Export Department

Education

UNIVERSITY OF PHOENIX - (2006) HOUSTON, TX

MBA (GPA 3.73)

University of Texas Pan American- (1994) Edinburg, TX

Bachelor of Science (BS) in Health, Minor in English

Southwest Texas State (Texas State) - (1984-1987) San Marcos, TX

Junior Classification- Pursued and Studied Health Care Administration

Of Note

BILINGUAL NHSMBA

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