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Customer Service Quality Control

Location:
Blacklick, OH, 43004
Posted:
September 11, 2010

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Resume:

Jamon M. Brown

**** ******* *****, *********, ** 43004 724-***-**** abk7ov@r.postjobfree.com

Professional R sum

Seeking a full time position that will allow me to make a meaningful

contribution as a member of a team while providing a sense of

accomplishment as well as the opportunity for growth.

PROFILE OF CHARACTERISTICS: Professional and versatile with a keen eye for

detail. I have an excellent work ethic, sound judgment, skilled at

identifying and implementing solutions, proactive and self-motivated.

Ability to maintain a positive attitude under tight deadlines and with

rapid changes; always willing to go the extra mile to get the job done.

PROFESSIONAL EXPERIENCE

November 2009 through February 2010 (Temp Position)

Quality Control Technician- Bare Essentials- Columbus, Ohio

. responsible for receiving, stocking, picking, packing,

distributing, and returning product and material within the warehouse

while maintaining the highest standards of efficiency and quality for

both internal and external customer

. Input product information into the warehouse database for

inventory tracking to ensure accuracy and completion

. Identified product shortages and/or damages upon receipt of

product

. Input product information into the warehouse database for

inventory tracking to ensure accuracy and completion

. Worked collaboratively with other employees and departments

toward common goals and objectives

June 2005 to September 2009

Assembler and customer service in shipping- Smart Parts Incorporated

Greensburg, PA

Assembles and troubleshoots paintball equipment. Responsibly includes:

. Follows guidelines and/or diagrams to ensure product

specifications and tolerance levels are meet

. Knowledge of commonly used concepts, practices, and

procedures within the field, and relies on instructions and pre-

established guidelines to perform the functions of the job

. Tests machines for quality and safety

. Package and box paintball equipment

Customer service duties included:

. Interact with customers to provide and process information in

response to inquiries, concerns and requests about products and

services.

. Deal directly with customers either by telephone,

electronically or face to face

. Perform customer verifications, process orders, forms,

applications and requests

. Direct requests and unresolved issues to the designated

resource

December 2003 - June 2005

Assembler - Electro Industries Monticello, MN

Assembled and tested electrical products which included but not limited to

electric boilers, mini boilers, and electrical heating products.

Responsibilities included:

. Excellent communication and organizational skills

. Operated and troubleshot production line machinery

. Responsible for quality control and ability to make

adjustments where necessary to produce product within specifications

June 2001 to December 2003 Washington, DC

Nursing Assistant- Department of Veterans Affairs

. Working under the direction of the nurse, assumed the

following responsibilities:

. Responded to patients needs, requests in a timely manner

. Safely transported patients to different areas of the

hospital

. Documented patient data accurately and completely while

practicing proper patient identification procedures

. Stocked medical supplies

Certified Forklift Operator:

SOFTWARE PROFICIENCES: Microsoft Word, Excel, Microsoft Outlook, Internet

Explorer, Windows Vista

EDUCATION:

Westmorland County Community College - Computer Networking (In Process)

2000 Graduate- Gar-Field High School Woodbridge, Virginia

PROFESSIONAL AND PERSONAL REFERENCES

Rodney Rector - Nursing Supervisor of Dept. Of Veteran Affairs

50 Irving St. NW.

Washington, DC 20422

Phone: 202-***-****

John Amodea - Editor of Paintball X3

309 Commerce Street

Box 66

Occoquan, Virginia 22125

703-***-****

Adam Gardner - Owner of Smart Parts Inc.

123 Paintball Park

Greensburg, PA 15601

724-***-****

PERSONAL INTERESTS

. Writing articles part time for PaintballX3 Magazine

. Computer networking

. Participating in paintball games and tournaments



Contact this candidate