Zachary Blake abk7b3@r.postjobfree.com
**** ** ***** ******* ***: 405-***-****
Edmond, OK 73013
Experience:
• A detailed, results oriented professional with experience in credit analysis; accounts receivable management; client
service; sales and operations.
2012-Present Carlisle FoodService Products Oklahoma City, OK
Director of Credit, Collections and Customer Service
• Directed the overall global corporate credit processes for a $255MM revenue business with a staff of 16 which
included credit analysis, billing, cash applications, deduction processing, collections, litigation and securitization.
Responsibilities included the U.S., Canada, Latin America, EMEA, Asia and the Caribbean
• Directed a customer service staff of 27 which included inbound and outbound call management, order entry, web
site management, EDI order flow, credit card processing and other customer service related functions.
• Responsible for negotiation with 3rd party collection agencies, D&B contracts, litigation expenses, lock box and
credit card merchants.
• Maintained full P&L responsibility of department, reporting directly to the CFO.
2008-2012 The Coleman Company, Inc. Wichita, KS
Corporate Credit Manager
• Managed the overall global corporate credit processes for a $1.6B revenue business with a staff of 12 which
included credit analysis, cash applications, deduction processing, collections, litigation and securitization.
Responsibilities included the U.S, Canada and Latin America.
• Responsible for monthly and quarterly AR forecasting.
• Approved all customer vendor agreements, credit limits and terms of sale.
• Spearheaded electronic credit application processing to utilize automated scoring model to establish customer risk
metrics used in managing collection efforts, order hold time frames and terms.
• Led a successful continuous improvement project to automate cash application. Process led to same day cash
posting, more accurate deduction records and reduced headcount.
• Developed an electronic continuous credit monitoring system and past due call scheduling processes for entire
portfolio.
• Reduced DSO by more than 12 days and overall deduction totals by more than 60%.
• Directly responsible for an increase of more than $18MM in EBITDA annually.
• Responsible for negotiation with 3rd party collection agencies, D&B contracts, litigation expenses, lock box and
credit card merchants.
• Maintained full P&L responsibility of department, reporting directly to the CFO.
2006-2008 HD Supply Corporation Orlando, FL
Area Credit Manager: Plumbing/HVAC Distribution Division
• Managed credit approval processes and collection activities for CO, KS, TX and FL. Portfolio carried a monthly
receivables base of over $45 million and more than 10,000 accounts.
• Managed a team of 18 in all aspects of credit management, collections and accounts receivable.
• Responsible for all department operational processes including, hiring, training, performance reviews and
collection agency/litigation outsourcing.
• Established credit lines and terms, managed order approval and maintained monthly reporting on DSO, currency
and other AR financial data.
• Ensured risk mitigation through collateralization and public filings including personal credit and background checks,
D&B reports, personal and cross-corporate guarantees, financial analysis, assignment of claims, letters of credit,
notice to owner, UCC filings, performance bonds, purchase money order security agreements and others.
• Guided outside council during litigation of insolvent and delinquent customers.
2002-2006 LSQ Funding Group, LLC/RMI, Inc Orlando, FL/Wichita, KS
Vice President- Credit and Operations Manager
• Responsible for determining credit lines and terms, approving orders and maintaining monthly reporting on DSO,
currency and other AR financial data.
• Directed attorneys and collection agencies on delinquency litigation and settlement.
• Ensured risk mitigation through contract negotiations, collateralization and public filings including personal credit
and background checks, D&B reports, personal and cross-corporate guarantees, bond filing, financial analysis,
assignment of claims, UCC filings and monthly tax lien searches.
• Established standard operating policies for an asset based lending facility in excess of $500 million.
• Managed a team of 15 in all aspects of AR, AP, cash application and revenue growth.
• Accountable for all aspects of internal operations including hiring, training, goals and reviews, corporate
presentations, budgeting and lease negotiation.
• Responsible for negotiating interest rates and pricing on both new and existing accounts. Increased annual
revenue for 2004 by more than $400,000 and 2005 by more than $750,000.
1 Marketed and packaged SBA 504 loans for the financing of commercial real estate and fixed assets.
2000-2001 Boise Cascade Corporation Orlando, FL
Regional Credit Manager: Building Materials Distribution Division
• Managed credit approval processes and collection activities for the Southeast United States.
• Assigned credit lines and terms based on information gathered from Dun & Bradstreet, NACM, Redbook and
financial analysis.
• Managed over 8000 accounts with a monthly accounts receivables base of over $50 million.
• Provided and maintained monthly statistics on aging currency, DSO and other accounts receivable financial data.
• Managed a team of 8 in all areas of accounts receivable, client service and cash application.
• Saved company over $2.5 million by forecasting a customer insolvency.
1996- 2000 The Dun & Bradstreet Corporation Denver, CO
Key Business Consultant: Information Resources Division- Nov 1999-Nov 2000
Investigations Consultant: Information Resources Division- June 1999-Nov 1999
Customer Investigations Consultant: Information Resources Division- May 1996-May 1999
• Determined and assigned capital credit ratings for use in financial and purchasing decisions.
• Conducted personal interviews with senior-level business executives throughout the Mid-west to compile corporate
background information, current operations, financial history and inter-company relations for use in credit and
financial decisions.
• Researched, developed and provided corporate profiles on new businesses for use in credit decisions. Information
included suits, liens, judgments and bankruptcy information.
• Investigated trade and bank references to establish information for commercial credit rating purposes.
• Performed needs identification through financial analysis and company profile evaluation.
• Utilized consulting skills to sell credit, collections, marketing, exporting and other industry specific business
solutions through both direct and indirect methods to senior executives within National accounts.
• Employed various sales techniques including SPIN selling to evaluate business needs and determine solutions for
high inquiry customers.
Awards & Recognition:
• 1998 and 1999 Best of the Best award winner with the Dun & Bradstreet Corporation.
• Finished #1 in Western Region Objectives for 1998 with the Dun & Bradstreet Corporation.
• 2009 and 2010 Chairman’s Award Nominee with The Coleman Company, Inc.
• 2014 Carlisle Leadership Program
Education and Affiliations:
• B.S. Business Administration, Tabor College
• Member of the National Association of Credit Management
• Member of the Commercial Finance Association
Computer Skills:
1 Microsoft Office, Excel, Access, AS400, Factorsoft, LMS, Eclipse, Oracle, SAP, High Radius