Customer Service Representative

**** ***** ** ***** 708-***-****

Oceanside, Ca **058 E-mail:

******@*****.***

Agnieszka Kollmorgen

Objective To obtain a career in a business oriented environment

that utilizes my strong interpersonal,

organizational, and language skills.

Professional 2003-2010 Harris N.A. Orland Park, IL

experience Service Representative

Planning and organizing skills; ability to manage

multiple priorities

Ability to work independently, meet deadlines, and

work collaboratively within a team environment

Participated in team building, problem solving and

sensitive customer relations issues

Summary of

qualifications Language skills

Strong interpersonal and organizational skills

Proven ability to successfully partner with customers

to identify business challenges

Strong analytical and problem solving skills

Ability to effectively interface with all levels of

personnel, including management

Ability to research and make appropriate decisions

regarding complex issues

Ability to train new service team as needed insuring

staff possesses necessary skills to understand and

execute transactions

Ability to create an environment that promotes

customer service internally and externally while

building lasting relationships

MS Word, PowerPoint, Excel

Education 2006-2007 St. Xavier University Chicago,

IL

Bachelor's of Business Administration with emphasis

in international business

Graduated with 3.75 GPA with Graham School of

Management academic achievement award

2004-2006 Moraine Valley Community

College Palos Park, IL

Associate in Science

Selected to Deans list and Presidents list on

multiple semesters

Scholastic Achievement award

Languages Fluent in Polish and English

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