Competitive Market Research Marketing Campaigns & Promotions Webinar &
Tradeshow Coordination
Continuous Process & Performance Improvement Presentation, Negotiation, &
Closing Skills
QUALIFICATIONS PROFILE
< Well-versed professional with remarkable closing strategies and solution-
selling tactics honed through more than 16 years of marketing and
strategic business development experience.
< Possess stellar qualifications in creating effective marketing strategies
and business plans to increase revenue, capitalize on growth
opportunities, and promote favorable company's image.
< Show paramount efforts in managing all facets of project life-cycle
development, from initial analysis and conceptual design, through
implementation and enhancement.
< Innate ability in delivering high-impact presentations, representing
product launch, and addressing needs of diverse clients to present
innovative business solutions.
< Proven effectiveness in a fiercely competitive and fast-faced
environment. Bilingual in English and Chinese.
EMPLOYMENT HISTORY
Marketing Coordinator 2007-Present
Guidewire Software ( San Mateo, CA
Direct and coordinate daily operational aspects of the Marketing Department
focusing on developing global marketing strategy, positioning, branding,
and product marketing. Design and build a completely modern architecture to
meet the specific needs of the property and casualty insurance industry.
Formulate innovative marketing strategies and campaigns to increase brand
awareness and elevate corporate visibility. Conduct sales forecasting and
strategic planning to ensure corporate profitability while analyzing
business developments and monitoring market trends. Maintain accurate
records of contacts and prospects utilizing the company's systems and
procedures. Provide customers with an external view on their business
processes to assist them in building a business case for system
replacement, benchmarking their operations prior to going live and
promoting continuous improvement.
Notable Achievements:
. Recognized as Salesforce.com System Administrator, responsible for
customizing and designing the CRM platform for the company
. Served as the corporate focal point of contact in addressing and
resolving various technical issues and concerns
. Singlehandedly facilitated monthly web seminars (GoToWebinar), presenting
complex, customized demonstrations tailored to customer requirements
. Organized and represented the company at various tradeshows and lunch /
dinner events, including marketing events to initiate sales of the
products; created target list for invites
. Aggressively prospected leads to build a substantial sales funnel
generated by effective marketing, regular communication, appointment
setting and meetings
Executive Financial Advisor 2004-2007
Conquest Financial Services ( Walnut Creek, CA
Employed consultative sales approach including one-on-one financial
assessments and offered the competitive advantage of a full range of
products and services to clients. Conceptualized and formulated
comprehensive financial plans to meet client's goals and objectives. Worked
collaboratively with business development teams in managing product lines
from conception to completion all the way to delivery. Solidified
profitable key account relationships and executed $10M to $35M sales
projects. Earned comprehensive experience in presenting ideas, projections,
and results to senior management.
Notable Achievements:
. Built and cultivated long-term quality relationships with more than 150
customers by providing superior customer service, which generated new
business opportunities and referrals
. Skyrocketed sales to 250% by designing an effective marketing initiatives
. Pivotal in opening new marketing channels, establishing strategic
alliances, and managing relations with more than eight vendors including
ING, MetLife, Blue Cross, Blue Shield, Allianz, and Transamerica
. Keynoted guest speaker during monthly investment seminars in the Tri-
Valley area in 2004
Assistant Vice President / Senior Financial Advisor 1994-2004
Merrill Lynch & Co., Inc.( Walnut Creek, CA
Applied dynamic leadership talents in all facets of the business consisting
of a team of four responsible for directing a $65M portfolio. Determined
staffing requirements: recruited and hired staff and interacted with
multiple operating areas to implement projects executions. Facilitated
comprehensive training to staff to develop competencies, maximize
performance level, and optimize departmental efficiency.
Notable Achievements:
. Augmented annual unit sales from 0 to 1500 in six months by successfully
launching new products into marketplace to replace existing products
. Convened with dealers, national accounts, end-users, and sales force to
define new product requirements as well as with the product development
team to document such requirements into product specifications
. Conceptualized and implemented execution plans, outlining launch
processes; presented launch plans to senior management for approval; and
subsequently tracked actual unit sales and gross margin performance
. Performed new product training for sales force and dealer network,
including providing test units to region managers and key dealers for use
in demonstrations
. Received the following awards for demonstrating high degree of personal
commitment and exemplary performance:
o President Club Award Western Division: 2002
o Executive Club Award: 2000 and 2001
o Circle of Excellence Award: 2001
o Winner Circle: 1999, 2000, and 2001
o Golden Nugget Award: 1999
PRIOR WORK EXPERIENCE
Project Associate ( Bank of America Corporation, San Francisco, CA:
1992-1994
EDUCATION
Bachelor of Science in Business Administration, Emphasis in Marketing
( California State University, Hayward, CA: 1993
PROFESSIONAL TRAINING
Salesforce Administrator Training ADM 201: 2009
Salesforce Administrator Training ADM 202: 2008
TECHNICAL PROFICIENCY
Microsoft Office Suite, Salesforce.com, RingLead, Screencast, Go2Webinar,
Eloqua, and HTML