Sales Customer Service

Jeffrey A. Pyle

**** ******* **. ● Columbus, OH *3224 ● c 614-***-****

abk4lw@r.postjobfree.com

Sales & Management Professional

Recruiting & HR ● Sales & Marketing ● Client Management

Dynamic, motivated achiever qualified by successful project management, marketing strategies, and a strong

recruiting & human resources background. Superior communication skills, dedicated to cultivating strong

rapport with clients and other business contacts. Capacity to effectively combine multiple responsibilities to

meet objectives, encompassing the ability to view the “whole picture” while adhering to details. Visionary

leader dedicated to the development and expansion of the community in which affiliated.

Qualification Highlights:

• Entrepreneurial spirit, able to produce results independently, or within a team environment.

• Analytical approach to problem solving, viewing challenges as opportunities to learn.

• Customer-focused; consistently striving to provide service that exceeds expectations.

• Knowledge and experience in HR including: employment law, labor laws, & EEO.

• Proficient in the use of Microsoft Office Word, Excel, PowerPoint, Outlook, Lotus Notes.

Professional Experience

Manpower - Columbus, Ohio

Permanent Placement Consultant (August 2006 to present)

• 2008 & 2009 Circle of Stars Winner

• #3 in Manpower US (2008) for Perm fees billed out of 160 Recruiters – over $240K in

2008 (200% of quota)

• #1 in Midwest Division for 2008 and 2009 YTD billings

• Developed and maintained strong working relationships with clients and candidates

including gathering essential information to connect talent to right-fit opportunities.

• Recruited candidates for numerous positions within the categories of: Sales, HR,

Administrative, Customer Service, Business Operations, Accounting, and Skilled Trades.

• Generated candidates through Internet recruiting, job fairs, college placement

departments, networking, and referrals.

• Demonstrated proficiency interacting effectively with all types of people

and at all levels of management through phone, face-to-face, and electronic interaction.

• Built a book of business and executed on it successfully through networking, cold &

warm calls, referrals, continuous follow-up and creative activity.

• Negotiated successfully and sold the value of services to businesses of all sizes and

within all industries.

• Represented a fast-growing, high profile division of a Fortune 200 company.

• Prepared and presented marketing materials and presented proposals to prospective

clients.

• Created performance profiles in lieu of job descriptions, which resulted in more

accurate job fills, lower turnover, and consensus on hiring decisions between hiring

managers and HR departments.

Solutions Staffing - Columbus, Ohio

Branch Manager/Senior Recruiter/Business Development Specialist (June 2002 – August 2006)

• Increased branch sales by 40% over prior year, resulting in branch

exceeding $3 million per year sales goal.

• Created business plans and recruiting strategies quarterly to ensure branch

goals were met.

• Recruited, trained, and evaluated office support staff, while mentoring new employees on

company objectives, business standards, and company expectations.

• Managed and maintained multiple high volume clerical, technical, medical, and light

industrial accounts.

• Processed weekly payroll.

• Tracked injuries and accidents in accordance with BWC regulations, OSHA, and corporate

policy.

• Developed valuable professional rapport with clients and serviced them with savvy.

• Actively participated with inside and outside sales team that succeeded in

gaining identified clients, while growing and strengthening existing

accounts.

• In addition to branch duties, collaborated with executive management on

special projects including: internal branch audits, individual evaluations,

internal hiring, and corporate training. Additionally, managed two major

On-Site accounts.

Express Personnel Services – Toledo, Ohio

Senior Recruiter/Office Manager (March 2000 – June 2002)

• Recruited for, and managed over 30 Northwest Ohio clients in the areas of

industrial, clerical, professional and medical support positions.

• Sourced candidates through various recruiting tools.

• Interviewed and funneled screened candidates to clients, always meeting

deadlines.

• Identified new clients/prospects and set appointments for Sales staff to

gain new business accounts.

• Processed weekly payroll.

• Maintained employee files and documentation in accordance with

company policy and state & federal law.

Education and Credentials

The Ohio State University

Major – English (1994-1998)

Army R.O.T.C. (1994-1996)

Professional Associations:

Columbus Young Professionals (CYP) - Board Member

Human Resources Association of Central Ohio (HRACO)

Columbus Chamber of Commerce

Gahanna Chamber of Commerce

Experience Columbus

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