James S. Berliner

abk4j7@r.postjobfree.com

Cell 901-***-****

Summary

Excellent Program Manager, Systems Integrator, and Architect with extensive experience delivering results on IT

projects in various industries. I have extensive management training from the American Management Association,

George Washington (PMI), the DoD, and Yourdan coupled with experience using various methodologies (SDLC,

Agile, PMI, SEI-CMM, CM, QA) and tools (ABT,NIKU, Artimus, Prima Vera, MS Project,Clarity) with different

technologies. I have strong leadership, problem solving, communication, customer service, motivational, and team

building abilities and am effective developing use cases and acceptance testing and in leading major programs and

delivering them on time and on budget. I have a deep understanding of technical environments and infrastructure

including multi-tiered OLAP, OLTP, Mainframe, Unix, NT/Wintel, Linux, and Web based technologies and their

associated database and LAN/WAN components. I have successfully managed multiple and multiple tiered

application development projects and large multi-system migration projects ranging in value from 1.5 million to 250

million for clients including DoD, NASA, USPS, financial/banking institutions, gas/utility, medical, and retail

organizations.

Areas of Expertise

Business Change Management Project/Program Management Technology Planning

Client needs Assessment IT Infrastructure Vendor Negotiations

Conflict resolution SW Application Development Vendor Mgmnt

IT Governance/Leadership Risk / Issue Management Financial Mgmt

Portfolio Mgmt Systems Integration QA and CM

EDUCATION

• Master’s Degree in Public Administration (MPA) Management/Economics/Finance, American University

• Bachelor of Science (BS) Political Science/Economics, Radford University

POST MASTERS TRAINING

• Project Management; Software Languages PMI/PMBOK; Marketing

• Six Sigma Green/Black Belt, QA

TECHNICAL SUMMARY

METHODOLOGIES: Agile, Waterfall, PMI/PMBOK, SEI-CMM, CM, QA

TOOLS: MS Project, Clarity ABT, NIKU, Artimus, Prima Vera, ClearQuest, Remedy

OFFICE APPS: Microsoft Office (Excel, Word, PowerPoint, Visio); MS Project; ABT Project Workbench; Timeline

DATABASES: Oracle 1,5,7, 8i-10g;12, DB2; Microsoft Access; MS SQL, PL/SQL; MYSQL

SOFTWARE: JAVA/J2EE;EJB .NET; C/C+/C++, SQL, . Net; Visual Basic; HTML; XML; XSL; ERWIN, BPWIN;

RUP/UML; Pearl, ASP, NET, C Sharp

OPERATING SYSTEM: UNIX, Linux, Windows, AIX, ZOS

MISC: Cognos, Powerplay and Impromptu, Teradata, Ab-Initio

Work History

Hilton Worldwide / Synergent Technologies(contract)Memphis Tn

Sr. Project Manager 1/15/14 –12/12/14

I am managing multiple ecommerce projects for Hilton Worldwide Digital Hospitality(DLPh1, EFolio Globalization, PMS

TIP/Opera) program. I am leading multiple teams of system architects engineers, BA’s, DBA’s, security, networks,

vendors and an offshore team to develop the infrastructure systems and applications that make up the Digital Hospitality

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program with a budget of 2.8 million. Performed Project Management, lead Requirements, Design, Code, Test and

Deployment phases, engaged in Team Building, Documentation, Analysis, establishing performance metrics, and other

duties associated with this position.

Technologies: Linux Red Hat, Wintel, Oracle 12: Java, J2EE, Pearl, SQL, C Sharp, MYSQL

ServiceMaster / Protech (Contract) Memphis Tn

Systems Integration Consultant / Technical Architect / Sr. Infrastructure Project Manager

9/16/2012 – 10/30/2013

I consulted in and managed multiple projects for ServiceMasters enterprise infrastructure, applications, and business

intelligence groups. I lead multiple teams of system architects and engineers, BA’s, DBA’s, security, networks, and

telephony in the development of revenue generating business applications and call and sales centers. Since coming to

SVM, I have had 31 projects and have deployed 25 with 6 left. Projects include but were not limited to JDE Systems

refresh, security and archive and purge; Data Center and Memphis Campus telecom and IVR /VOIP upgrade, AHS call

routing, and Marketing campaigns, BI 2.0 accelerated, Sitel, Tampa and Phoenix TMX Call Center. Performed Project

Management, developed Requirements, Design, Code, Test and Deployment phases, engaged in Team Building,

Documentation, Analysis, establishing performance metrics, and other duties associated with this position .

Technology: Linux, Wintel, Oracle, DB2, SQL, JDE, AS400, QlikView, Cognos, Innotas, Cisco, Verint,

AutoZone/Cognizant Services Memphis Tn 2/21/2011 – 6/5/2012

Sr. Project Manager

I currently manage multiple e-Commerce projects for AutoZone’s B2cC and B2B platforms USING Agile methodology. I

am leading multiple teams, including three teams offshore, of architects, BA’s, and Java, ATG, and UI developers to

develop revenue generating business applications. Projects include Spanish translation of the B2B site, New Payment

Methods, Online Only Deals and Job Estimator. Duties include identifying, preparing, and managing the Scope, Schedule

and Budgets for the initiatives. Performed Project Management, led Requirements, Design, Code, Test and Deployment

phases, engaged inTeam Building, Training, Documentation, Analysis, establishing performance metrics, and other duties

associated with this position.

Technology – Linux, Java, EJB, Oracle 12, ATG, Clarity, C; Websphere, Silk, Spring, Rest, Jira

Federal Express/Hewlett Packard Memphis Tn 8/1/2010 –

2/18/2011

Systems Integration Consultant / Technical Architect / Sr. Infrastructure Project Manager

Established and Managed a migration strategy for the Federal Express’ data center migration. I set up the migration PMO

and led a team of 30 consultant migration coordinators in a multi year migration effort to move the FedEx computing

infrastructure from Memphis to Colorado Springs, while moving Fed Ex into a virtual environment. This also entailed a

complete telecom network and IVR / VOIP buildout in the Denver Data Center I was responsible for the planning,

execution, and oversight for all the migrations. Duties: Perform Project Management, led Requirements, Design, Code,

Test and Deployment phases, Team Building, Training, Documentation, Analysis, establishing performance metrics, and

other duties associated with this position.

Dept of Workforce Services State of Arkansas Little Rock Ark 3/09 – 6/30/2010

Sr. Project Manager

Managing and architecting a e commerce web portal development effort to provide claimants the ability to file

unemployment claims from any computer with Internet access. Duties include identifying, preparing, and managing the

Scope, Schedule and Budgets for the initiatives. Perform Project Management, led Requirements, Design, Code, Test and

Deployment phases, Team Building, Training, Documentation, Analysis, establishing performance metrics, and other

duties associated with this position.

Technology - .Net, MS SQL, Windows Servers

Capital One Financial Richmond Va 8/08 - 2/09

Systems Integration Consultant / Technical Architect / Sr. Infrastructure Project Manager

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Managed and was the architect of multiple data center development projects as a part of the Cap 1 Pyramid Infrastructure

Program using the Cap 1 Agile methodology. These include the Area 54 and ETI lab moves, the Operations transition, and

the KDC 1 / 2 Stabilization program for infrastructure upgrades. The Area 51 move entailed moving a specialized server

environment to a new facility, adding a cisco 6509 switch (current Capital1 switch environment), patch panel and new

cabling to connect this environment to the existing Cap 1 network. The ETI lab entailed moving 100 racks 400 wintel and

UNIX servers, setting up two Cisco 6509 switch environments and an ATS Switch, moving the VIOP environment, the

Nortel and Aspect PBX systems/telephony systems, establishing a system of overhead racks for laying the cabling,

coordinating with Verizon, Verint and Aspect and the relocation of a data closet. The Stabilization initiative entailed an

addition of 4 Cisco Switches (6509), setting up patch panels and MDF/IDF components, and adding additional cables for

the migration of 12 sites into the existing Data Center. Duties include identifying, preparing, and managing the Scope,

Schedule and Budgets for the initiatives. Perform Project Management, led Requirements, Design, Code, Test and

Deployment phases, Team Building, Training, Documentation, Analysis, establishing performance metrics, and other

duties associated with this position.

Bank of America Charlotte NC 4/08 - 7/08

Technical Change Manager

Managed and was the architect of an international data migration initiative from the UK comprised of 5 separate projects

as a part of the Bank BASEL II compliance requirements. Managed offshore staff in the UK and in India. Duties include

identifying, preparing, and managing the Scope, Schedule and Budgets for the initiatives. Perform Project Management,

led Requirements, Design, Code, Test and Deployment phases, Team Building, Training, Documentation, Analysis,

establishing performance metrics, and other duties associated with this position .

Technology – Sun Solaris, Unix, Oracle 9/10g, Teradata, Clarity.

Schering-Plough Memphis Tn 5/07 - 4/08

IT Program/Project Manager

Managed and was the architect of an initiative to replace the Schering Plough SARA system for their pharmaceutical

development of OTC medication with an Internet based cots package, Empower. Managing two initiatives to replace the

Formulation and Packaging Specs segments of SARA with two internet based application systems Enginuity and

Documentum/First Docs and integrating it to the back end systems with Web Methods . These initiatives involved the

management of offshore resources. Duties include identifying, preparing, and managing the Scope, Schedule and Budgets

for the three initiatives. Perform Project Management, led Requirements, Design, Code, Test and Deployment phases,

Team Building, Training, Documentation, Analysis, establishing performance metrics, and other duties associated with this

position.

Technology – Sun Solaris, Unix, Oracle 9/10g, VAX VMS, Java, C+, MS SQL, .net, Documentum, MS Windows

2003, Linux, Web Methods, Rational, Clarity.

Association of American Medical Colleges Washington DC 9/06 - 3/07

Technical Architect / IT Program Manager

Managed, using the Agile methodology and was the architect for the Web based Resident and Student Applications

Programs and Portal. Initiated development on conversion to SOA standardized common services. Architected the SOA,

PHP, and Java based Visiting students application. Performed Project Management Identified, prepared, and managed the

Scope, Schedule and Budgets, led Requirements Design, Code, Test and Deployment phases, Team Building, Training,

Documentation, Analysis, establish performance metrics, and other duties associated with this position . I was responsible

for interacting with high-level client management and maintaining client relationships while liaising between other project

teams and vendors. Completed integration effort.

Technology – Sun Solaris, Unix, Oracle 9, MS SQL, Java, Cold Fusion, PHP, ERWIN, MS Project, SOA, Test

Director, .Net, Win Runner, Load runner.

Bank of America Norfolk Va 5/06 - 8/06

Technical Architect / Change Manager/Technical Delivery Manager

Managed and was the architect for the Card Sales Platform Performance, Monitoring, and Reporting project.

Performing the role and have the responsibilities of Vice President of the Customer Service/Support and Card

Relationship Sales Technology Dept. Duties include identifying and preparing the Scope, Schedule and Budgets for

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operationalization of BoA’s Consumer/Small Business Card sales platforms. Perform Requirements development,

Team Building, Training, Documentation, Analysis and other duties associated with this position . Completed

requirements. Revised project estimated required review and evaluation. Initiative involved application monitoring,

reporting, providing alerts, error handling, and system and data recovery.

Technology – Zos, 3rd party MF sw, Cobol, NIKU/ABT Workbench/Clarity.

Nationwide Insurance Columbus Ohio 1/06 - 3/06

System Integrator / Program Manager

Managed, planned, architected, and managed Proof of Concept effort for Enterprise Production Assurance group with

the Mercury Application Mapping product. I was responsible for the cost, schedule, metrics, reporting, and

deliverables for all efforts. Manage risk and business requirements. Completed POC and provided business case,

implementation plan and test results and recommendations to go forward. Initiative was to determine the applications

capabilities for application monitoring, reporting, providing alerts, error handling, and system and data recovery.

Technology - MF/ZOS, Sun Solaris, UNIX, JAVA, Linux, Wintel, Cold Fusion, .Net, Oracle 9, MS SQL, DB2,

Mercury Application Mapping tool suite, Cobol, CICS, NIKU/ABT Workbench/Clarity.

My Private Doctor Cummings Ga 11/05 - 1/06

Systems Integration Consultant / Technical Architect / Sr. Managing Consultant

Serving as interim CFO/CIO. Managed all financial and IT related activities using the Agile Methodology related to

expansion of the My Private Doctor clinics. Managing clinic build out, acquisition of equipment and supplies.

Developed standardized common services for the medical clinics login reporting and other features. Served as architect

and manager for the development and role out of web based screen touch information system and portal for front and

back office activities (AR, AP, Inventory, Billing, Reporting, setting up the network environment (Cisco 4400) including

use case development and acceptance testing) and physicians, development of marketing and advertising literature for

radio, cable, and print media and for selling services to Individuals, Businesses, State and Local governments. I am

responsible for interacting with high-level client management and maintaining client relationships while liaising

between vendors. Completed IT and financial set up and doing periodic monitoring.

Technology - Wintel, .Net, MS SQL, MS Project.

Fannie Mae Washington DC 8/05 - 10/05

Senior Project Manager

Established and implemented, across the Fannie Mae enterprise, a Quality Assurance and Test program for all end

user computing applications for the Fannie May Financial Restatement effort. This also entailed use case development

and acceptance testing. I was also responsible for interacting with Fannie Mae staff, management and other project

teams to capture their testing needs and incorporating them into the program. Completed program set ups and left due

to a Fannie Reorg.

Technology – Sun Solaris, Wintel, Windows 2000/NT, Unix, Mercury test director, Win Runner, Load Runner.

Synigent Technologies Richmond Va 5/04 - 8/05

Program Manager

Managed using Agile methodologies and was the architect of a corporate system integration/data migration effort for

Saxon Mortgage Corp. I was responsible for the cost, schedule, metrics, reporting, and deliverable for the effort.

Developed the Project Charter, Quality Plan, Risk Mitigation plan, Project Plan, Staffing Plan, Business requirements,

developing use cases and acceptance testing. I was responsible for interacting with high-level client management and

maintaining client relationships while liaising between other project teams and vendors. Completed integration effort.

Technology - .Net, Wintel, ASP, MS SQL, Oracle, XML, Web Load, Load Runner, Web Runner, MS Project.

Technical Architect / Program Manager

Managed using Cap 1 Agile Methodology, and was an architect of e-commerce application (B2B and B2C) and related

data warehouse development efforts, using both Oracle and Teradata, in Global Finance, Credit Card and Marketing

for Capital One. Took over effort that was behind schedule and delivered 80% of effort ahead of schedule. I was

responsible for the cost, schedule, metrics, reporting, and deliverables for all efforts. Managed teams in India and

across the US. I managed the risk, business requirements, use case development, and acceptance testing. I provided

coaching and mentoring to the managers and development teams. I was responsible for interacting with high-level

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client management and maintaining client relationships while liaising between other project teams and vendors.

Utilized Ab Initio for all etl work.

Managed of the Solicitation Identification program Waves 10, 11, 12 (47 separate large projects across Card

operations, Mail operations and Production Services (Labor Budget 3.4 mil) Managed of Risk Data Warehouse defects

and enhancement efforts; Automated Consumer Dispute Validation effort; Internet Push Channel; Pre Authorization

Debit; Catapult system; XS Pay Parameterization efforts.

Technology – MF ZOS, Sun Solaris, Java, DB2, Corba (middleware), wintel, .nNet, ASP, C++, Cobol, MQ, XML,

ATG, Websphere, Web methods, Tuxedo, Teradata, Ab-Initio, XML, Web Load, Load Runner, Web Runner, Brio,

MicroStrategy, Cold Fusion, MS Project.

Orkand Corporation Memphis Tn 10/01 - 10/03

Director of Operations and Technology Services

Management of the Mainframe, Unix, NT, Linux, and Web, Database, LAN/Network, Security Operations, Quality

Assurance, Change/Configuration Management, Desktop support, and Call Center/Telephony support; Technology

infusion; Infrastructure/System Development; System Architecture; COOP/Disaster Recovery. Supervise a staff of 48

and managed the budget of 11.4 million. Led development of common services for the USPS applications within the

NCSC. I was responsible for the architecture, cost, schedule, metrics, reporting, testing, and deliverables for all

efforts. I provided coaching and mentoring to the managers and development teams. I was responsible for interacting

with high-level client management and maintaining client relationships while liaising between corporate management,

Postal client recipients of our products, other Postal agencies, other project teams and vendors.

Successfully managed the computer operations and network infrastructure required for software development, test,

production, and Beta sites and for fulfillment of all electronic, CD, DVD and Tape products. I established customer

service policies directing how the staff would interact with business clients, other Postal entities and vendors. I Led the

telecom upgrade on our Cisco network and VOIP/Telephony system. I Established the first USPS Internet portal for

both information exchange and transmission of USPS products to its clients. Established QA group and processes and

performed QA reviews and use case development. Tested and deployed to operations/ hosted 8 enterprise B2B/B2C

Web applications and 9 enterprise UNIX applications using CMM processes. Evaluated several ETL tools but could not

get budget to bring them in. I successfully upgraded telecom environment including routers, switches, and fiber optic

lines. I successfully upgraded mainframe, UNIX and NT /2000, Database, LAN/WAN network, and telephony

environments without impacting production. Established a variety of system and network related metrics and a reporting

process around the metrics. Developed, monitored, and reported upon SOW’s and SLA’s with 3 rd party vendors.

Developed enterprise wide Data Mart. Reduced mainframe operational costs and improved application processing

performance. Led efforts to migrate environment to a centralized location. I established QA and CM program for all

development efforts and Metrics program to measure all technical performance. Provided overall Technical/System

Architecture guidance and direction for all Development efforts. Implemented CMM/CMMI Level 2/3 practices.

Technology – MF ZOS, Sun Solaris, Java, .Net/VB, Cobol, Linux, Php, C++, Wintel, Windows 2000,/NT, Oracle,

MS SQL, XML, Web Load, Load Runner, Web Runner, PVCS Version Manager, PVCS Tracker, Endeavor,

ClearQuest, Cold Fusion, MS Project.

Advanced Concepts Columbus Ohio 5/00 - 10/01

System Integration Consultant / Architect/ Program Manager

Program Management, Marketing and Proposal Development. I was responsible for the eBanc e-commerce architecture

and cost, schedule, metrics, reporting, use case development, testing, and deliverables for all efforts. I provided coaching

and mentoring to the managers and development teams. Used Agile to manage this initiative. I was responsible for

interacting with high-level client management and maintaining client relationships with corporate business customers

(other banks to whom our services were being sold to and those industries to whom we were servicing) and the client

(Huntington Bank) while liaising between other project teams and vendors.

Established overall and detailed IT System, Security, and Application Architecture for Huntington Banks B2B and B2C e-

Bank; Set up PMO, PM, QA/CM, System and Application Metrics, and SLCD and Agile methodologies, Customer Service

and support policies, and PMO policies; Led development of SOA common services for all applications

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Managed eBanc application and system (computing, database, and telecommunication) requirements and design for the

Web delivery channel interfaces and data; Led the infrastructure build out for 6 environments for the dev, test, qa, Prod,

with a full hot site and cold backup site.

Designed client bank delivery channel (Teller, ATM, Personal Banker, Mortgage, Lending, Insurance etc), integration into

eBanc application. Designed eBanc Data warehouse; Designed a web portal to allow web based communication among

Huntington and ebanc employees, selling of ebanc services, purchase of loans, insurance policies, or mortgages by clients,

receive real time updates for each client account, information exchanges between the bank and clients

Managed infrastructure establishment (internal Dev, Test, QA, CM, Prod) and operations and overall QA testing and

established SLA’s for their ongoing performance.

Project Manager for Bank One Electronic Check Processing Automation program.

Develop marketing strategies and proposals to expand the solution segment of AC.

Technology – MF ZOS, Sun Solaris, Java, DB2, Corba (middleware), wintel, .net, ASP, C, C++, Cobol, MQ, XML,

Cold Fusion, Websphere, Web methods, Ab Initio, Tuxedo, Cognos (Powerplay/Imprompto), Oracle 9, MS SQL,

Web Load, Load Runner, Web Runner, PVCS Version Manager, PVCS Tracker, Endeavor, ClearQuest,

ChangeMan, RUP/UML, ERWIN, BPWIN, MS Project.

Chestachee Medical Clinic Cummings Ga 1/00 - 5/00

IT Consultant / System Integrator / Architect

Project Manager / Technical Consultant. I was responsible for the cost, schedule, metrics, reporting, and deliverables

for all efforts. I provided coaching and mentoring to the managers and development teams. I was responsible for

interacting with high-level client management and maintaining client relationships while liaising between vendors.

Architected and Established the HW, SW, telecommunication (LAN/WAN - VOIP) and Security environment and Clinic

Information system for operating the clinic integrating the business and medical applications. Developed standardized

common services for the medical clinics login reporting and other features. Developed the Project Charter, Quality

Plan, Risk Mitigation plan, Project Plan, Staffing Plan, and Business requirements. Managed, using Agile, the schedule,

budget, and deliverables for a team of consultants that established the HIPPA reporting process, designed the customer

records system, billing system, and integrated these with the accounting system. Further managed the integration of the

diagnostic systems with the customer records system. Managed the upgrade of the environment and applications.

Technology - Wintel, .Net, MS SQL,MS Project.

Client Server Associates Cincinnati Ohio 8/99 - 12/99

Application Support Group Manager

Responsible for the cost, schedule, metrics, reporting, use case development, testing, and deliverables for all e-

commerce efforts. I provided coaching and mentoring to the managers and development teams. I was responsible for

interacting with high-level client management and maintaining client relationships while liaising between vendors.

Performed Strategic planning and Project Management Training.

Established Corporate Delivery Assurance, CM and QA methodologies and programs;

I created and tailored Performance Metrics, PMI PM Methodologies and SEI CMM SLCD methodologies; Implemented

CMMI Level 2 practices. Developed SOW’s and led multiple 3 to 5 man application development teams for data

warehouses and business applications (including B2B and B2C), managing the schedule, budget and deliverables.

Project size ranged from .5 to 1.5 mil.

Provided Solution Architecture and Agile Project management.

Technology - Sun Solaris, Java, DB2, Corba (middleware), wintel, .net, ASP, C++, Cobol, MQ, XML, Websphere,

Web methods, Cold Fusion, Tuxedo, Cognos (Powerplay/Imprompto), MS SQL, Oracle 9, Web Load, Load Runner,

Web Runner, PVCS Version Manager, PVCS Tracker, ClearQuest, ERWIN, RUP/UML, MS Project, Artimis.

Computer Science Corporation Cincinnati Ohio 8/98 - 8/99

System Integration Consultant / Project Manager

Led 25 person core team and managed the schedule, deliverables and a labor budget of 1.75 mil. I was responsible for

the migration and technical integration, architecture, cost, schedule, metrics, reporting, use case development,

integration and acceptance testing, and deliverables for all efforts. I provided coaching and mentoring to the managers

and operations teams. I was responsible for interacting with high-level client management and maintaining client

relationships while liaising between other business units other project teams, and vendors.

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Successfully renovated, upgraded, integrated and migrated the Cinergy Infrastructure Systems and Security Software

and 3rd party vendor software to the OS390 environment; Developed the Project Charter, Quality Plan, Risk Mitigation

plan, Project Plan, Staffing Plan, and Business requirements. Utilized SEI CMM SLCD, QA, and CM and PMI PM

methodologies, and established system and application Performance Metrics and reporting; CINERGY Operations was

brought to a CMM 2.

Consolidated the Cinergy LPAR’s to 3 from 9. Successfully optimized system performance, reduced system operations and

maintenance costs and improved operational efficiency. Successful Y2K Software readiness upgrade and testing.

Completed Siebel Client/Customer Relationship Management software training.

Technology – OS 390, MVS, Cobol, JAVA, Change Man, CICS, db2, MSSQL, Oracle, 3rd party MF software, Cold

Fusion, ABT Workbench.

Compuware Corporation Columbus Ohio 11/97 - 6/98

Project Manager

Developed IT Architectural and application solution for the B2B, B2C, and replacement of the Cendant Corporation

Shopping Back end system using the Agile project management methodology. Solution was designed to optimize

electronic sales, marketing, internal reporting, system performance and systems integration.

Led 9 man technical team and managed the schedule, budget and deliverables. I provided coaching and mentoring to the

managers and operations teams. I was responsible for interacting with high-level client management and maintaining

client relationships while liaising between other business units. I Developed the Project Charter, Quality Plan, Risk

Mitigation plan, Project Plan, Staffing Plan, and Business requirements. I Designed mid-tier, middleware, server,

Internet and desktop systems interfaces. I Designed Electronic Commerce/EDI interfaces to the host system, UPS, the

Internet and all existing and developing systems. I established a Web EDI replacement for Gentran system.

Designed the security and the network/LAN/WAN environment.

Established overall Y2K planning, reporting and PMO structure for Limited, Inc. Led 56 person cross divisional team

for Y2K renovation of Limited Inc.’s POS environment managing the schedule, budget and deliverables.

Department of Defense, (DFAS, RMSBC, DSAC) Columbus Ohio 9/90 - 11/97

Technical Project Manager

Responsible for the application and system architecture, cost, schedule, metrics, reporting, use case development,

integration and acceptance testing, and deliverables for all efforts. I provided coaching and mentoring to the managers

and development teams. I was responsible for interacting with high-level client management and maintaining client

relationships while liaising between DoD management, other project teams, DoD agencies and organizations, and

vendors.

I Led multiple multi-disciplinary application development teams ranging from 5 to 80 core personal for DFAS, both

locally and overseas. I managed the application development, schedules, Labor budgets from .5 million to170 million

and deliverables for financial, material management/distribution, contract, accounting, hr, and payroll applications. I

Led development of common services for the DFAS applications.

These applications encompassed Mainframe, Mid-tier, NT, Client server/LAN, C2G,B2B and B2G Electronic

Commerce/EDI, WEB, Security, Decision Support Systems/Data Warehouse and Document Imaging projects for the US

military both domestically and internationally. Developed customer service policies outlining how the development

teams were to interact with external DoD agencies, business clients, vendors, and other project teams.

Developed first DoD web portal (Coins) for the dissemination of vendor billing and invoice information. I was

responsible for and led all facets of system life cycle development process using CMM and PMI/PMBOK processes.

Established

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