Linda Kwok

**** *. ********** ****, ******, CA **720

559-***-****

JOB OBJECTIVE

To obtain a position utilizing my excellent administrative, sales and interpersonal skills, with the

opportunity for growth and advancement.

EDUCATION

Certificate – Massage Therapy

Golden State College – Fresno, CA. September 2004

Associate in Applied Science degree in Computer Business Administration. Dean’s List Honors

Heald College, School of Business – Fresno, CA. July 2001

WORK EXPERIENCE

Massage Therapist Vibrant Body Clovis, CA (2004-present)

Perform Swedish, deep tissue, sciatica, and reflexology on clients; specializing in sciatic pain relief.

Provide change for cash clients; schedule appointments; launder sheets; purchase supplies; maintain a

clean and serene environment for clients; and other duties as necessary.

Massage Therapy Instructor Galen College Fresno, CA (2009-2010)

Teach students how to become massage professionals in a 720 hour course. Classes emphasize on a

variety of massage techniques along with proper body mechanics, professionalism and training.

Pharmacy Clerk BK Pharmacy Fresno, CA (2008-2009)

Assist technicians and pharmacists in typing prescriptions, reconciling payments from home deliveries,

running the cash register to ring up purchases, stocking shelves, and fielding questions to the appropriate

staff that come from customers telephoning the pharmacy about their medications.

Administrative Assistant Professional Exchange Service Corp. Fresno, CA (2001-2006)

Provide executive administrative services; coordinate meetings and conferences; design and create

promotional materials, exhibitor contracts and kits; design and produce newsletters; maintain corporate

records and client databases; generate reports and attend board meetings; account reconciliation;

oversee electronic communications; handle routine activities and operations for the Association

Management Division and other duties as needed.

Customer Service Associate Gottschalks Corporate Fresno, CA (2000-2001)

Collect on delinquent accounts through extensive telephone contact; follow up on returned mail; send out

letters; process new applications; data entry; give authorizations and approval codes; look up and review

account information; pull receipts for stores and customers; process lost and stolen cards and perform

duties as needed.

Secretary/Cashier Mr. G’s Country Store Caruthers, CA (1995-2000)

Provide extensive customer service; assist customers; stock shelves; answer multi-line phone system;

data entry; calculate end of day reports; maintain a positive atmosphere, and work as a member of a

team.

SUMMARY OF SKILLS

Bilingual Chinese/English Software Detail oriented

• MS Office

Typing 55wpm Positive/professional attitude

• MS Outlook

10-key by touch 260dpm Able to work as a team

• Adobe Acrobat

Multi-line phone system Able to learn quickly

Proper telephone etiquette Windows 95/98 Self-motivated

Scheduling appointments Extensive customer service

Data entry Extensive cash management

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