James Giger, PMP

** ******** **.

S. Windsor, CT 06074

860-***-****, abk2rl@r.postjobfree.com

SUMMARY

Project Manager with over 20 years of business and systems management

experience in positions of increasing responsibility, supporting

client/server and mainframe environments with enterprise architecture and

data warehousing capability. Demonstrated ability to plan and implement

projects, manage budgets and organizational resources; producing results

that provide superior technical design, deliver operational efficiencies

and significant savings. Business/technical experience is complemented by

a MBA in Economics, an MS in Organizational Behavior, and knowledge of

Project Management Methodologies (e.g. PMI, Summit, Six Sigma, CMMi and

Andersen Consulting's [Accenture] project tools).

STRENGTHS

o Project Management o Business/Systems Analysis o Process Improvement

o Cost Benefit Analysis o Organizational Development o Supervision

o Vendor Negotiations o Hardware and Software Evaluations o

Management Reporting

o Large scale conversions o Resource Planning/Budgeting o Proposal

Writing

EXPERIENCE:

Pfizer (Comsys), New London, CT Project Manager/Consultant

07/10 to 08/10

Project Manager for SAS Server Consolidation and Imaging Application

retirement

. Developed and executed enterprise life cycle project plans spanning

multiple business units

. Managed a diverse project team of five (5): Architect, Business Analyst,

QA, Technical Analysts

. Adhered to strict Enterprise Life Cycle guidelines for project execution

Evaluation Systems, Hadley, MA Senior Project Manager

10/08 to 12/08

Senior Project manager for national teacher certification programs and

applications. A permanent position was not extended due to budget

restrictions caused by the down turn of the economy.

. Executed Project Plans for developing an on-line Study Guide Ordering

System

. Developed a training plan to support a conversion from Lotus Notes to

Microsoft Outlook

. Managed monthly application updates for a reporting system for the State

of Florida

. Project manager for a demonstration of QlikView reporting software for

automating report capability

. Coordinated Business Continuity Process for disaster recovery

. Managed the initiation of a corporate integration with our parent

company, Pearson

Hartford Technology Services Corp. (DarwinSuzsoft), Hartford, CT Project

Manager 11/07 to 01/08

Project manager for QA performance testing of applications using CMMi

methodology.

. Coordinated LoadRunner performance testing for a corporate-wide

compliance tutorial

. Utilized business and systems planning expertise to develop a Statement

of Work, Project Plans, Resource Estimates and Test Requirements for a

Property & Casualty Underwriting Rating System.

Dow Jones (Judge Technical, Inc.), Chicopee, MA Project Manager

08/07 to 09/07

Project manager for the Circulation System applications

Facilitated applications development and testing for production system

enhancements

Coordinated maintenance efforts with development team to ensure timely

updates

James Giger, PMP

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CT Department of Labor (Tri-Com), Wethersfield, CT Project Manager

03/07 to 04/07

Project Manager for CT DOL technology modernization program.

. Developed a cost benefit estimate for re-platforming mainframe COBOL

systems to a Service Orientated Architecture (SOA) using .NetCOBOL on an

Intel based platform.

. Updated IT strategy document to include a comparison between

replatforming and a complete system reengineering with SOA, and Web

Services (.Net)

Pfizer (Court Square Data Group), New London, CT Project Manager

06/06 to 10/06

Project Manager for Training Management and Reporting System

. Managed the implementation of a Business Objects Reporting system in

support of corporate training.

. Directed a core IT team for a Power2Learn training management system,

focusing on tightening systems

controls and testing, improving processes and developing "best

practices".

. Actively participated in Pfizer's rigorous change management process to

insure FDA compliance

. Successfully increased vendor responsiveness for delivering program

fixes and consistent support

Pfizer (TAC Worldwide), New London, CT Project Manager/Consultant

10/05 to 02/06

Project Manager for SAS Server Consolidation

. Developed Statement of Work, Project Plans and resource requests for

SAS Server Consolidations for

upgrading to the latest SAS software platform and reduce licensing

across the Pfizer computing

environment

. Identify, evaluate, coordinate and schedule server migrations with

business and technical staff

ING (CSA/Tobin), Hartford, CT Project Manager/Consultant

03/05 to 08/05

Project Manager for ING's Shared Application Services team, utilizing

an Enterprise Architecture as a framework to share data and application

code in support of Data Warehouse and web enabled applications

. Managed the automation of a Fee Billing System for better fee

collection, reporting and administration

. Facilitated eDelivery Project, for electronic distribution of customer

statements (18% ROI)

. Mapped out a process for evaluating and completing projects that are

less than $50,000

. Utilized Summit project management tool and ING's Enterprise

Architecture and data warehouse

structure to manage projects, for expanding and extending application

and data access capability

The Hartford (CSA, Inc.), Hartford, CT Financial Project

Manager/Consultant 12/03 to 03/04

Financial Project Consulting at The Hartford to manage budgets and

financial reporting for a $25mm

Life Systems upgrade project

. Maintained project budgets, MS project plans and time reporting for

multi-phase application upgrade

. Developed monthly management and project control reporting process

Uniprise Technologies, Hartford, CT Project Manager 06/03

to 09/03

Facilitated project activities for a Cognos Operational Reporting team

. Developed detailed project plan and design documents for a Claims

Reconciliation system

. Facilitated Joint Application Design sessions for developing detailed

Cognos reporting requirements

James Giger, PMP

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CT Resource Recovery Authority (Martinez & Assoc.), Hartford, CT

Consultant 08/02 to 11/02

Technology consultant for the Connecticut Resource Recovery Authority

. Developed a Business Impact Analysis for a Disaster Recovery plan for

the entire organization

. Monitored the implementation of an data warehouse system for Accounting

functions

ItalianBikesUSA, S. Windsor, CT Owner/Developer 07/01

to 02/04

Developed a web based retail outlet for fine Italian bicycles ($3,000

to $6,500)

. Developed business and marketing plans for Internet business

. Created a website for marketing upscale Italian bicycles

CIGNA (Martinez & Associates), Hartford, CT Project Manager/Consultant

09/00 to 05/01

Consulting at CIGNA, defining organizational processes, guidelines,

process maps and "Best Practices"

. Developed a Process Guidebook, documenting the organizational workflow,

"Best Practices", process

standards, developing process improvement recommendations for a Customer

Solutions team

responsible for delivering end-to-end PC, voice and data capability for

business users

. Presented project summary and recommendations to upper management,

resulting in another assignment

. Led a process improvement team in developing a consolidated application

profile for standardizing

project and application data sharing for technical teams within the

Systems Division.

Travelers (Paramount Systems, Inc.), E. Hartford, CT Project Portfolio

Manager 06/00 to 08/00

Consulting to Travelers Insurance, coordinating the project plan

portfolio for a corporate divestiture

. Developed and maintained MS Project portfolio for a large a corporate

divestiture

. Coordinated the planning, tracking and reporting activities for 22

business and technical teams

PRT Group, Inc., Windsor, CT Project Manager 08/98 to

06/99

Managed internal and client projects utilizing SEI/CMM methodology.

Left as part of corporate downsizing

. Directed an application conversion assessment, providing technical

recommendations for Pfizer

. Participated in developing a server architecture to structure and manage

an application server for SAS programming, user access & document sharing

. Led the recruiting efforts for the department and identified

training/staffing requirements

. Managed a project team to develop an on-line SAS training guide to

enhance new staff development

. Worked with off-shore development team to coordinate project deliverables

. Actively participated in proposal development and customer prospecting

. Completed extensive CMMi training program

Lincoln Life/CIGNA, Bloomfield, CT Director: Client Support Strategy

10/97 to 07/98

Managed two (2) teams in support of client/server and mainframe

systems. Left after a restructuring

of business priorities after the acquisition of the individual

insurance business by Lincoln Life

. Directed project plans for a enterprise wide system roll out of a

client/server software upgrade to

consolidate and simplify operating environment for an Imaging and

Workflow System

James Giger, PMP

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Lincoln Life/CIGNA, continued

. Identified improvement opportunities and executed project plans for

updating a Customer Information

System for accessing data on mainframe, client/server and Internet

systems

. Developed a strategy for replacing an Imaging and Workflow System to

leverage current technology to

meet anticipated business requirements

. Created guidelines for implementing Optical Storage for an

Imaging and Workflow System serving

Insurance and Annuities Applications

( Outlined a process for converting microfiche documents to electronic

image for retrieval by the Imaging

and Workflow system

. Interfaced with vendors and corporate attorneys for billing, contract and

legal issues

Andersen Consulting, Hartford, CT Senior Consultant

05/95 to 02/97

A wide range of consulting assignments for Fortune 500 companies (GE

Capital, MetLife & Allstate)

. Lead team responsible for developing a client pilot to demonstrate,

evaluate and recommend HR

Succession Planning software, negotiating with the vendor for additional

up front support and

expanded user log-ons, saving the client about $30,000 in operational

costs

. Developed an automated capacity planning model of a critical Batch job

stream to validate

performance characteristics of a large scale conversion to new multi-

state billing system

. Directed the development of a multi-platform client/server performance

testing environment for an

Automated Agent Desktop system built with Small Talk

. Developed a client/server technical architecture for a imaging and

workflow system

. Participated in the proposal development process for Imaging and Workflow

systems

EDUCATION:

Six Sigma Black Belt Certification Pyzdek Institute In Progress

Project Management Professional Certification Project Management

Institute 2002

MS/Organizational Behavior, Org. Development University of Hartford

1989

Certificate in Finance University of Hartford 1985

Masters in Business Administration, Economics University of Hartford

1984

BA, Economics; Cum Laude Montclair State College 1973

TECHNICAL

Data Warehouse SharePoint Web Services BCP C++/Java

Client/Server

MS Office AWD/FileNet MS/Project SOA FrontPage HTML

LoadRunner Lotus Notes CLIST VISIO Optima

QlikView

IBM ES9000s MICS/MXG MVS/ESA/XA SAS DCOLLECT CICS

BEST/1 modeling RMF/SMF STROBE TMON TSO/VM DASD

OMEGAMON DEC VAX/Alpha Oracle VMS AS/400 Cognos

PC Hardware/Software installations & upgrades Summit UNIX

SDLC

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