Ria Thurmond

**** ******* *******, ** *****

313-***-****

abk1bd@r.postjobfree.com

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Office Manager/ Administrative Assistant/ Coordinator

Possess hands-on experience and success in many administrative roles

including coordinating, planning and supporting daily operational

functions. With a strong customer service focus build effective

relationships, establish trust, respect, and confidence by communicating

effectively with all levels of organization utilizing excellent written,

verbal and presentation skills.

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Professional Experience

New Technology Steel, Detroit, Michigan

Administrative Assistant 2007-

2009

. Logged 100% of all freight bills in data base

. Prepared and entered quote specifications

. Maintained customer's files (updating pricing, product specs, contact

information, quote information, filing, etc)

. Created bid proposals for projects

. Arranged travel, scheduled meetings, prepared agendas, responded to

routine correspondence, managed files, responded to visitors and

telephone calls.

New Technology Steel, Detroit, Michigan

2007

Receptionist

. Responsible for answering incoming telephone calls

. Determining purpose of callers, forwarding calls to appropriate

personnel or department

. Answered questions about organization and provided callers with

address, directions

. Welcomed on-site visitors, determined nature of business

. Monitor visitor access and issued passes when required

Bartech Group, Livonia, Michigan

Human Resource Assistant ( Workers' Compensation & Unemployment)

2004-2006

. Ensured all injuries were reported timely to the Third Party

Administrator.

. Worked closely with management staff to ensure proper reporting

procedures were followed and required paperwork was completed and

submitted on time.

. Ran weekly/monthly reports used to report workers" compensation

information to the corporate office.

. Composed all responses to unemployment claim inquiries received.

. Coordinated collection of supporting documentation needed for

unemployment claim appeal hearings.

. Handled employment verifications

. Maintained files in accordance with established procedures and

retention regulations.

J. T's Coffee Service, Detroit, Michigan

Office Manager 2002-

2004

. Generated all sales invoices & expedited all orders in a timely and

efficient manner

. Reconciled all accounts payable & receivable and maintained

bookkeeping activities

. Coordinated office activities to maximize productivity, efficieny and

cost effectiveness of company.

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Warren/Conner Development Coalition, Detroit, Michigan

Community Data Fund Development Assistant 2000-

2002

. Process donations and prepare acknowledgement letters and other

correspondence.

. Maintain foundation, corporation and individual donor files.

. Create monthly fundraising reports and other database reports as

needed.

. Continually update and correct database records.

. Conduct preliminary research on prospective corporate foundation

donors

. Track tax credit donations in the database and keep a file for each

tax credit donor.

. Send appropriate documentation to process credits to donors.

. Answer donor questions regarding tax credit programs.

. Maintain guest lists, gather and prepare registration materials and

other duties as assigned for fund-raising events.

. Handle administrative details associated with Committee meetings (i.e.

prepare and distribute notices, agendas, minutes, etc.).

. Prepare media materials for distribution. (i.e. copying, filing,

mailing, e-mailing)

. Assemble media and donor kits for events and meetings.

. Other duties as assigned by the Director of Development.

EDUCATION

Wayne County Community College

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