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Customer Service Human Resources

Location:
Columbus, OH, 43224
Posted:
September 17, 2010

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Resume:

Wesley Kirk Brookhouse

**** ******* ******

Columbus, Ohio 43224

614-***-****

abk0ub@r.postjobfree.com

September 17, 2010

Human Resources

Goodwill Columbus

Re: Training Specialist

I have attached my resume in response to your on-line opening for a Training Specialist. It seems a

surprisingly good match for my background, and I would welcome an opportunity to discuss it with you

personally.

My entire career has been in the caring professions helping people live healthier lives. Both my

administrative and vocational education background match perfect with helping your participants learn and

master living and workplace skills. My graduate program included coursework in intervention along with

my experience working with the Department of Children and Families in Florida.

I hope you can see my potential contribution not only to Goodwill, and my coworkers, but more importantly

to the individuals you serve.

Sincerely,

Wesley K. Brookhouse

Wesley K. Brookhouse

Enc: resume

Wesley Kirk Brookhouse 614-***-****

Professional Profile

Over twenty years of diverse healthcare administrative experience working at all levels of responsibility. Four years

supervisory call center experience with proven customer service and production goal achievement.

1. Competent in Microsoft Office applications, Internet, and 2. Professional written correspondence,

Outlook research, and report generation.

1. 2. Knowledge of Medical Terminology with 300

Natural computer aptitude for new application integration

1. hours of Anatomy and Physiology

Confident presenter or trainer

2. Efficient utilizing telecommunications to

1. Focused intuitive listener facilitating communications

maximize contact production

2. Type 55 WPM

3. Enthusiastic team member positively

contributing to organizational goals

Professional Accomplishments

Educational Leadership

1. Conceived and spearheaded $120K classroom expansion initiative including integration of computer/Internet assisted

learning of Anatomy and Physiology curricula.

1. Streamlined program and classroom scheduling (excel) improving program forecasting and flexibility.

Massage Therapy

• Hospice volunteer for 3 years assisting with pain reduction therapies

Pharmacy

• Supervised 26 person team successfully transitioning over 7000 Express Script specialty (injectables) patients to

Curascript support services

Work History

Director Of Education and Admissions American Institute of Alternative Medicine, 09/2007 – 03/2010

Coordinator Columbus OH

Pharmacy Benefits Specialist Medco Health Solutions, Dublin OH 03/2007 – 06/2007

Licensed Massage Therapist Self Employed, St. Petersburg Florida 07/2004 – 01/2007

Supervisor, Specialty Services Curascript Pharmacy, Orlando Florida 10/2000 – 05/2004

Child Abuse Investigator Department of Children and Families 02/1999 – 10/2000

Healthcare Manager United States Air Force 10/1976 – 12/1998

• Medical Superintendent Geilenkirchen Germany

Fort Dix, New Jersey

• Director Patient Relations

• Supervisor, Administrative Vacaville, California

and Fiscal Management Homestead, Florida

• Supervisor, Medical

Information Systems

Education

University of Oklahoma 07/1999

MA - Human Relations Southern Illinois University 03/1993

BS – Vocational Education Expired 09/2009

Nationally Licensed Massage Therapist

Grant Medical Center Volunteer starting 10/10

References Available Upon Request

3057 Norwood Street, Columbus, Ohio 43224 abk0ub@r.postjobfree.com



Contact this candidate