Customer Service Manager

[pic]

Robert J. Parker

*** *. **** ***

Dodge City, KS 67801

Phone: 620-***-****

Alt. Phone: 316-***-****

E-mail: abk0cj@r.postjobfree.com [pic]

Objective

Seeking a position in either an office environment or customer service,

where there is a need for a variety of office management tasks including

- computer knowledge, organizational abilities, business intelligence and

interacting with customers or the public.

Summary of Qualifications

I have over 5 years of customer service experience, over 1 year of retail

experience,, 3 years of administrative experience, clerical experience

and management training. I am extremely proficient in Microsoft office

and various computer functions and I currently type at 56wpm.

Work Experience

Sales Associate (9/2009 - Present)

Radio Shack, Dodge City, KS

Assist customers with various inquires such as technical support, product

information and misc electronic issues; answer phones; collect and record

store inventory; sale various items to fulfill customer's needs and daily

cleaning.

Support Services Tech (9/2008 - Present)

Dodge City Police Department, Dodge City, KS

Accurately receive, record.,maintain,retrieve and distribute official

police department records in a timely manner. Know procedures and systems

required in maintaining confidential police records, operate a computer

terminal, and miscellaneous office machines, assist other agencies, our

officers, and the public. Handle individuals in a professional and caring

manner under all circumstances.

Job Coach (8/2006 - 9/2008)

Arrowhead West, Dodge City, KS

Assist persons with developmental disabilities in finding successful

community employment, teach job and life skills, on job training for

clients at job sites, transporting clients to and from places of

employment.

Shift Manager (12/2003 - 8/2006)

Pizza Hut Inc., Dodge City, KS

Supervise assigned shift and employees, controlling store, labor and food

costs, overall customer service, collecting and ordering store inventory,

daily cleaning tasks, manage productivity of shift, opening and closing

responsibilities.

Education

Dodge City Community College (08/2004-12/2009)

Dodge City, KS (78 credits)

Contact this candidate