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Customer Service Manager

Location:
Hawthorne, CA, 90250
Posted:
September 18, 2010

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Resume:

Chatiana J. Davis

***** ******* ***

Hawthorne, CA 90250

323-***-****

abk0b9@r.postjobfree.com

Objective:

To obtain an management position where I could utilize my Customer Service

and Selling accomplishments to assist in the growing of the company.

Professional Summary:

Over 5 years of successful customer service, sales, accounting, marketing,

promotions and public relations.

Extremely organized, attention to detail and leadership skills.

Exceptional people, writing, communication, and time management skills.

Experience:

Public Storage. 05/10- 09/10

Relief Manager

Provided outstanding customer service including assessing and resolving

customer problems while professionally handling telephone and walk-in

inquiries..

Visually inspected the facility daily, observed, responded promptly to any

situation, and advised management.

Maintained a neat, clean, safe and secure facility including minor

maintenance and daily lock checks.

Jordan Shoes. 09/08- 10/09

Sales Associate

Ensured outstanding service toward each customer by providing a friendly

environment.

Maintained awareness of all promotions and advertisements.

Assisted in ringing sales and/or wrapping merchandise.

Nordstrom 01/07- 03/08

Assistant Manager

Ensured an outstanding shopping environment by managing the

replenishment/recovery process through the Associates.

Developed lasting relationships with customers by contacting them to follow

up on purchases, suggest new merchandise, and remind them of upcoming

events.

Trained, developed, monitored and coached Associates regarding product

knowledge, customer service, selling capabilities and

replenishment/recovery and basic merchandising skills.

Nikki's Boutique 03/04 - 08/06

Retail Assistant Manager

Ensured an outstanding shopping environment by managing the

replenishment/recovery process through the Associates.

Responsible for sales, accounting, merchandising, and time cards.

Trained, developed, monitored and coached Associates regarding product

knowledge, customer service, selling capabilities and

replenishment/recovery and basic merchandising skills..

Education:

Saint Thomas University

Associate of Arts: Elementary Education

References Available Upon Request



Contact this candidate