Insurance Software
Resume:
Carol A. King ***** N. Peacepipe Pl.
Queen
Creek, AZ 85242 ********@*****.***
Objective To utilize my skills and education in a challenging position with a
progressive, growth-oriented company
Experience Oct.-2007-Present Douglas A. Clark, M.D.
Tempe, AZ
Patient Accounts/Billing
Accounts resolution
Software liaison
Collections
ICD-9 and CPT coding
Posting patient charges/payments
Create documentation
Perform software upgrades
Aug. 2003-April 2007 PPM Information Solutions
Shawnee Mission, KS
Software Trainer/Client Support
Perform software installation
Co-ordinate training prerequisites
Provide initial and follow-up training with the client
Provide telephone software support
Perform demonstrations of the software to prospective clients
Attend trade shows as required
Work with programming to make corrections
Create documentation for client use
Perform testing of software changes
Sept. 2001-June 2003 Tri-City Cardiology
Mesa, AZ
Patient Account Representative
Posting insurance/guarantor payments and adjustments
Worked with insurance carriers to reconcile accounts
Collection of insurance and patient accounts
ICD-9 and CPT coding
Dec. 1997-May 2001 Biltmore Advanced Imaging
Phoenix, AZ
Patient Account Representative
ICD-9 and CPT coding
Patient/Insurance charges
Insurance/Patient collections
Referral coordination
Front desk duties as needed
Scheduling
Education 1996-1998 Al Collins Graphic
Design Tempe, AZ
Associates in Visual Communications
Other Employment
Maricopa Ear, Nose and Throat-Tempe, AZ
Kansas City Dermatology-Overland Park, KS
Center for Rheumatic Disease/Allergy/Immunology-Kansas City, MO
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