Manager Customer Service
Resume:
Megan Manos
Objective To excel at everything I do with hard work and dedication while
sustaining a positive attitude.
Work Experience Wet Seal
Easton Town center
June 2010- present
Columbus Ohio
Co Manager
To manage others to the companies standards
Visual merchandising the store making the store appeal to
others to enhance selling
Balancing daily sales and deposits
Networking with other stores in the mall to build relationships
with other managers as well as customers
Hiring new associates as well as letting go associates that did
not meet our standards
Manage shipments incoming and outgoing
Delegate duties to others capable around me, follow up to
insure the task is being completed properly
Educating others on selling and customer service through verbal
teaching as well as setting an example
Discover card
April 2009- June 2010
New Albany Rd.
New Albany, OH
Sr. Account Manager
Use negotiation skills to help card members meet monthly
payment requirements
Assist customers going though hardships by negotiating in order
to come up with a solution that is best for the card member and
the company
Manage current accounts while providing customer care by
answering any and all questions about their finical situation
and current debt
Worked in a fast pace environment, and calmed the stress of
others by always keeping a positive attitude
Victory Fitness Center
Nov. 2007-April 2009
East Broad St.
Columbus, OH
Personal Trainer
Completed certifications in Personal training, aerobics
training, CPR, first aid, and lifeguarding
Trained and educated members on fitness, nutrition and healthy
living
Worked in both one on one and group environments to motivate
members to be successful in their personal fitness goals
Sold contracts to new members
Managed the pool and completed paperwork at the end of the
night retaining business results for the day
Wet Seal
July 2006- Nov 2007
Easton Town Center
Columbus, OH
Assistant Manager
Worked in a fast paced environment with high volume retail
Received and processed shipment
Managed others to be productive and motivated
Focused on lost prevention, apprehending theft
Completed floor sets and ongoing visual merchandising
Completed all financial paper work at the end of the night
Educated others on how to better their sales skills and
increase volume
Top seller in companies frequent buyer cards
Buckle
June 2005-July 2006
Easton Town Center
Columbus, OH
Visual Merchandiser
Completed floor sets and interior wall and table displays
Organized merchandise on sales floor while helping customers
Inventory control
Window sets and displays
Accomplishments Certified in personal training, CPR, first aid, aerobics and
lifeguarding
State of Ohio cosmetology license
State of Ohio Managers license
Diploma Award through Toni and Guy's 'Education on Future
Classics' (advance training in London)
Certification in cold fusion hair extensions
Graduated with honors from Paul Mitchell in 'Phase Two'
advanced program
Activities/
Interest Charitable organizations such as hair cut for the homeless,
many fashion shows and activities to help benefit the Andrew
Gomez foundation. Completed wedding parties and special
events.
Education
Paul Mitchell
Morse Rd.
Columbus, Ohio
Dates attended: From May 2007 - July 2009
Groveport Madison High school
Hamilton Road
Groveport, Ohio
Dates attended: From 2002 - 2006
References Kim Osborne 614-***-****
Genna Mayes 614-***-****
6442 Gunstock court
Reynoldsburg Ohio
abjy5l@r.postjobfree.com
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