David E. Nash
**** ********* ***** **********, ** 27407- 336-***-**** abjwqo@r.postjobfree.com
PROFESSIONAL SUMMARY
AN EXTREMELY COMPETENT PROFESSIONAL WITH EXCEPTIONAL RECORD OF PERFORMANCE
AND ADVANCEMENT. OVER 25 YEARS OF EXPERTISE IN THE AREA OF
TELECOMMUNICATIONS AND PROJECT MANAGEMENT, INCLUDING INDEPENDENT
TELECOMMUNICATIONS CONSULTING THE PAST 10 YEARS.
Organizational Skills, Hands-On Operational Background, Team Building
Abilities, Quality Management Skills, Detail-Oriented, Project Management
Record, MS Excel, Word, Project, Outlook & Prince II Project PMP.
Summary of qualifications
. TECHNICAL PROJECT LEAD FOR TRANSITION TRADITIONAL PBX TO CISCO VOIP
CALL MANAGER FOR MULTI LOCATION CHEMICAL CORPORATION. INCLUDING SITE
PREP, DATA COLLECTION & DESIGNS.
. Proven leadership project management skills with Data Center design,
construction, relocation and building cabling infrastructure projects.
. Successful negotiator with various carrier vendors for rates and
services for clients. Provide traffic studies and billing audit
services. Migrate voice/data lines & circuits to another carrier.
. Created RFP, RFI for hardware & long distances rates.
. Provided 2nd & 3rd level remote operational support for clients.
. Marketing & technical sale experiences
PROFESSIONAL EXPERIENCE
NASH CONSULTING SERVICES, GREENSBORO, NC JAN, 00 - PRESENT
Project Manager
. Provide independent telecommunications consulting service, abilities
include voice/data/video/wireless, VOIP, IVR consulting services, PBX &
infrastructure project management, assist clients in bridging the
knowledge gap, develop RFP, RFI documents, telecommunications audit,
tactical and strategic planning, cabling, building construction,
relocation and other aspect of IT and telecommunications services.
. Recently completed VoIP conversion project with an international
corporation, 33 sites.
. Provide consulting services to small and large companies that needs short
term/long term support with special projects relating to voice/data
telecommunications and infrastructure needs.
. Provide project management services for new buildings, working with
contractors and multiple telecom vendors. ITIL certification.
. Implement Customer Call Centers with several large corporations assist
client manager with traffic studies and configure call center activities
as well as selecting tools for customer service agents.
. Order PRI circuits to replace traditional T-1 & analog lines. Assisted
client switched long distances carrier for multi-location company.
. Manage IT projects from inception to completion, utilize project
methodology (Prince II & etc.) per client's practice.
Technologies: VOIP, IVR Aspect ACD, PBX, CISCO, MS Office suites.
Network Consulting & Integration Corporation, Greensboro, NC May 97 - Dec
99
Southeast Branch Manager & Telecommunications Consultant
. Manage, develop and operate Greensboro office.
. Provide organizational and technical support to each team members.
. Marketing support that meets client specifications and satisfies business
needs.
. Provide consulting and as project manager for various PBX/Voice Mail
systems/IVR installation.
. Open and establish the Greensboro office for business in April, 1998.
. Develop client base for marketing staff, create opportunities for new
business.
. Direct five consultants' projects and daily responsibilities.
Technologies: Cisco gold partner, voice & data consulting, Siemens PBX,
Cisco Routers & project management.
CIBA-GEIGY, Greensboro, NC Feb 93 - April 97
Telecommunications Manager, 1991 - 1997
. Primarily responsible for planning, installing and maintaining Siemens
CBX and Voice Messaging systems and cable plant for campus environment.
. Extensive experience in managing and supporting voice/data network and
equipment (advanced voice features, designing call processing for call
centers, facsimile and video operations) for five major business sectors
located in Greensboro and their remote locations.
. Established and implemented an in-house Telemanagement system which met
requirements of internal chargeback system with three Financial
Departments.
Telecommunications Consultant, 1990 - 1991
. Negotiated diverse Central Office feed from Southern Bell which
significantly improved Ciba's business continuity and disaster recovery
capability.
. Successfully implemented the dual/diverse CO feed to the Ciba campus -
first company in Greensboro to accomplish this goal.
Telecommunications Operation Manager, Ardsley, NY, 1988 - 1990
. Received performance award for establishing operational procedures with
vendors and site customers.
Telecommunications Supervisor, 1984 - 1988
. Project leader for connecting campus buildings to the Data Center with
Communications cable (coax, copper, fiber and twin-ax) under I-40
highway, only private business in North Carolina allowed access under any
interstate highway.
Manager, Special Services, 1979 - 1984
. Primarily responsible for Voice Telecommunications, supervising Telephone
Operators, Travel, Meeting & Reservation Services and Food Services for
Greensboro Facility.
. Implemented AT&T Dimension Telephone Switch in 1980, project was
completed on time and under budget.
. Cross-trained and provided back-up role in Corporate Financial Services.
. Member of Facility Management Team which headed up site special projects.
Assistant Supervisor Facility Services and Supervisor of Office Services,
1973 - 1979
. Primarily responsible for Shipping/Receiving, Chemicals/Stationary Stock
Rooms, Mailroom and Records Retention. Assisted Manager of Facility
Services in supervising Duplicating and Maintenance Departments.
Technologies: AT&T Dimension PBX, Siemens PBXs, IBM controllers, data
communications equipment. IBM mainframe. Voice & data communications
training.
GLEN RAVEN FINISHING MILL, Glen Raven, NC Jan 71 - Jan 73
Office Manager
. Task: Responsible for scheduling the dye house, manage five office
workers, accounts payable & receivable, inventory & expediting shipping
of customer orders.
Technologies: Data entry small IBM system & print reports
EDUCATION
ELECTRICAL ENGINEERING & COMPUTER SCIENCE
North Carolina State University, Raleigh, NC
Business Courses
Elon University, Elon, NC
CERTIFICATIONS
ITIL CERTIFICATIONS
Siemens Systems Administration
Voice Theory and Network Design
Basic & Advance Data Communications
Prince II PM
Reference clients
CIBA SPECIALTY CHEMICALS CORPORATION: PROVIDE TELECOMMUNICATIONS CONSULTING
FOR OVER 15 YEARS, EXPERIENCES INCLUDES GLOBAL STRATEGIC PLANNING, EXPENSE
REDUCTION & REVIEW ALL TELCOM BILLINGS, NETWORK CARRIER CHANGE, DESIGN ACD
CUSTOMER SERVICE GROUPS, PM ROLE IN IMPLEMENTING SIEMENS PBXS, PART OF THE
GLOBAL TEAM TRANSITION TO CISCO CALL MANAGER VOIP WORLD, DOCUMENTATION &
INVENTORY ALL DOMESTIC SITES' VOICE & DATA INFRASTRUCTURE, RELOCATIONS
PROJECTS, PROVIDE 2ND & 3RD LEVEL TECHNICAL SUPPORT TO USERS & SERVICE DESK
AND MUCH MORE.
British Telecom: Part of global team in designing & implement VoIP
transition project, document existing applications & services, bridging the
knowledge & information for BT, the outsource managed services.
Sotheby's: Provide telecommunications technical services over 4 year
period with construction of 10 floor headquarters, review RFPs, relocate
Nortel switch, cabling new offices, set up computer & server rooms,
documenting workflow process for telecom dept, network map and inventories.
Provide consulting to VP of Finances with telecom planning & budgeting.