MICHAEL R. KEY abjwk6@r.postjobfree.com 813-***-****

SUMMARY Highly versatile IT professional with broad professional experience.

Career has encompassed many IT positions, including programmer, lead analyst, project/team

manager, and Business Analyst.

Expertise within varied platforms from mainframe to UNIX and PC/NT.

Exposure to several languages and tools on indexed files and SQL, from development

processes and SQL queries to analyzing data to full SDLC in Agile and Waterfall

methodologies.

Breadth of application knowledge and able to bring fresh insight into any organization.

OBJECTIVE Currently seeking position as Business Analyst, Project Manager, or Project Coordinator.

EDUCATION McKendree College, Louisville campus, KY

Bachelors in Business Administration

University of Louisville, KY

Associate in Applied Science in Computer Data Processing

PMP Certification Exam Review Course to prepare for eventual PMP certification.

EXPERIENCE

Aug 2014 to Tekmark Global Solutions

Dec 2014 Identity Risk Lead Analyst

Contractor to JP Morgan Chase, project initiating and tracking for a project to install centralized global

identity access management controls for compliance with Sarbanes–Oxley and SSAE16 using Excel

spreadsheets for projects tracking/matrix reporting. Created spreadsheets in Excel to enter milestones for

the work breakdown structure for each application being converted, along with scorecards for

completion progress. Used Excel to maintain integrity of our working data sheets to corporate lists of

book of work of applications to be converted. Wrote VBS in a spreadsheet to compare columns to sync

up work and date time stamp rows when they were updated, so we could determine when application

was last visited.

May 2013 to SPI (Software Paradigms International Group)

November 2013 Business Analyst/ Project Coordinator

Business Analyst, Project Coordinator, Project Management consulting to Bealls retail stores.

Project tracking and resource planning, requirements gathering, soft deliverables enhancement, creating

SOP and examples for standardizing Use Case Test Scripts, documentation, and change control.

Coordinator between client and off-shore development resources, including resource allocation and

tracking. Daily meetings with off-shore leadership to track progress.

Learned enough RPG/CL to enhance documentation deliverables and help resolve client to developer

issues.

Prepared weekly status update to stakeholders for the projects in my portfolio.

TylerNet – Retail ERP

February 2005 to

September 2012 Business Analyst

Business Analyst, Project and Program Management, Software Design and programming.

Business analysis and programming modifications for Inventory Control, General Ledger, and Sales Tax

reporting.

Created user documentation for changes.

Full SDLC practice used to design and program a new major module to centralize scheduling of product

deliveries, in-home and in-shop service, and classroom instruction.

Designed and programmed numerous ETL interfaces with 3rd party software includi ng Ecommerce

Web stores and delivery/service scheduling software interfaces.

Re-wrote many text based menu driven screens to QT GUI object screens. Became the expert at printing

invoices, shelf tags, and product labels.

Trained and lead several programmers as Project and Program Manager.

Main client-facing Business Analyst for several large clients' customized processes and several major

base modules.

MICHAEL R. KEY Page 2 of 2

ADDITIONAL EXPRIENCE

Major Video Concepts, Inc.

Business Analyst and Project Manager for implementatio n of Lawson AP/AR/MA modules.

Project management in Lawson to match invoice based on Purchase Orders to based on PO receivers,

and adding ability to assign multiple GL entries for purchases to spread costs for Spiffs and Advertising

as well as COG).

Supervised and provided technical training/support for 5 programmer/analysts using SDLC processes.

Senior Programmer/analyst making modifications to Lawson software.

Applications included supply chain, accounts receivable, accounts payable, purchase order, pricing, and

invoice printing.

Wrote development and production shell scripts to provide version control and ease of information

transfer from UNIX to NT for users.

Became skilled in Informix SQL and Lawson. assisted users in developing ODBC SQL queries within

Access and Excel, adding new indexes for efficiency.

Software Synergy

Project Manager assisting in the conversion of the accounting system from IBM MVS Cobol and

Assembler to Lan-based Sybase SQL with full SDLC methods through post-conversion training and

implementation.

Performed Business Analysis to determine client requirements for non -GL extracts to Financial

Reporting and State Tax Reporting.

Developed Business Requirement and Functional Requirement documents.

Became skilled in Sybase SQL and assisted users in developing ODBC SQL queries within Access and

Excel, adding new indexes for efficiency.

Sigma Micro

Lead Programmer Analyst retail POS Supply Chain ERP.

Client facing Business Analyst to develop Business Requirement and Functional Re quirement

documents.

Clients were Big Dog, The Gap, Lands End, The American Legion, Honey Baked Ham.

Created UNIX scripts and installed programs on client machines.

GE Appliances

Business Analyst, Program Manager, Project Lead, and programmer on Honeywell Cobol, batch and on-

line, and supervising team to provide base support and enhancements in POS, product sales, supply

chain, and related accounting and billing.

Served as team member on service contract (direct and telephone) marketing applications.

Helped design, code, and implement an on-line system development methodology eventually used by all

GE Appliance system teams for help desk problem tracking to reduce computer outages and off-hours

calls.

Used Process Mapping and SDLC methods to drive more efficient IT responses to internal clients.

Lead development staff consisting of full time employees, contractors and 4 off-shore developers.

Liberty National Bank

Client facing Business Analyst and programmer using BURROUGHS COBOL, for various banking

applications, including checking and savings, commercial and installment loans, trust and stockholder

reporting, and an internal time management/costing process to track IT expenses to projects.

Bank of Louisville

Junior Business Analyst with commercial and Consumer Installment and mortgage loans.

Analyzed current system and client-facing requirements gathering.

Created a borrower loan/guarantee summary process, spotting over extensions of commercial credit

from guarantee customers placing the bank at risk.

U. S. Army

Data Analyst Specialist extrapolating data from reports to be entered into computer systems.

Received the Army Commendation Medal for process improvement to improve accuracy and speed of

data analysis for entry into computer systems, granted an Honorable Discharge.

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