Customer Service Manager

Stacey M. Whitehurst

**** *** ***** **., *******, NC 27603 * Cell: 478-***-****

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Seeking a position with a growing company, bringing the following

experience, skills, and attributes:

* * *

Extensive experience working with the general public, educational and

medical office settings. Interface well with others at all levels including

patients, professionals, children, and students. Caring and hardworking

with interpersonal communication, customer service and office support

skills. I have experience with answering phones, filing records of daily

activities. Assisted in stocking items and keeping place of employment

clean on a daily basis. Windows Vista, MS Word, Medical Manager, basic

Internet skills.

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WORK EXPERIENCE

AppleCare Medical, Immediate Care, LLC 912-***-**** April 15,

2010 - Present

Receptionist

. Interfaced extensively with patients, staff personnel and Medical

Doctors/Physician Assistants/Nurse Practitioners/Doctors of

Osteopathic Medicine.

. Check in and checkout patients.

. Collect co-pay and patient balances.

. Answer phones, scan records in EMR.

. Fax paperwork to Worker's Compensation/Employers.

. Order office supplies; assist with keeping the place of work clean.

. Train new employees on EMR and receptionist duties.

Dr. J. Gregory Jones M.D., P.C 478-***-**** June 18, 2008 -

April 29, 2010

Ophthalmic Assistant/Receptionist

. Obtained vital signs and followed up with timely and accurate medical

records-keeping procedure.

. Interfaced extensively with patients, staff personnel, and ophthalmic

surgeons.

. Observed and reported changes in patients' conditions and other matter

or concern.

. Collected co-payments and other payments.

. Worked as a liaison between Primary Care Physicians and insurance

companies.

. Assisted in scheduling surgeries, appointments, and referring patients

to other physicians.

. Maintained sanitary, neatness and safety conditions of rooms in

compliance with mandatory regulations.

. Assisted in ordering office supplies.

Starcadia Entertainment Park, LLC 478-***-**** September 14, 2003 - May

25, 2008

Park Manager

. Assisted in catering, group outings and birthday parties, as well as

scheduling.

. Interfaced extensively with customers, other park managers, employees

and office staff.

. Assisted in ordering supplies for the park.

. Counted volt and drawers on a daily basis.

. Helped in the sales office, scheduling and making calls.

EDUCATION

Windsor Academy - Graduated 2005

Central Georgia Technical College - Fall 2005 to Winter 2008

Polysomnographic Technician

[pic]REFERENCES

Available upon request.

Contact this candidate