Tera Sotelo

619-***-****

abjveg@r.postjobfree.com

PROFILE

To be a resourceful and integral part of your company, aiding in the

success of the Organization and assisting the people of our community by

lending my services wherever needed.

SKILLS

. Excellent customer service skills, comfortable working under pressure

and with a wide variety of personalities

. Exceptional communication skills, both written and verbal

. Strong editing and proofreading abilities

. Extremely efficient multi-tasker

. Fluent with Microsoft Excel, Word, Power Point and Access

EDUCATION

San Diego State University

San Diego, CA

College of Sciences

August 2005-May 2009

. Bachelors of Liberal Arts and Sciences in Psychology

. 3.0 GPA

. Member of Alpha Chi Omega, Gamma Nu Chapter

University of Barcelona Idiomes

Barcelona, Spain

Intensive Spanish Language and Civilization Course

Summer 2008

EXPERIENCE

San Diego Regional Economic Development Corporation

San Diego, CA

Business Development Coordinator March-

September 2010

. Inform the San Diego community of the outreach and retention

initiative, designed to understand the needs and growth plans of local

businesses

. Schedule outreach meetings, send meeting invites, prepare introduction

letters, thank you letters and follow-up materials for the Business

Development team

. Maintain Workforce Partnership grant database, assist with contract

administration and reporting

. Assist with the research and compilation of data regarding San Diego

companies

. Seek information regarding companies in need of Rapid Response

services through multiple local media outlets

. Presided over moderator during San Diego's Gubernatorial Forum. Solely

responsible for maintaining forum schedule and alerting candidates and

moderator of time restrictions

. Attend and record meeting minutes for Strategic Roundtables with San

Diego's Mayor

. Responsible for the preparation of all meeting materials for meetings

between top executives in San Diego's tech industry, Mayor Jerry

Sanders, Governor Arnold Schwarzenegger, and his offices

. Oversee interns

Assistant, Policy

January- March 2010

. Provide administrative support for multiple committees: organizing

meetings, calendaring appointments, preparing meeting minutes and

correspondence

. Maintain multiple filing systems

. Synchronize and consolidate distribution lists and rosters

. Track RSVP's for all Policy meetings and events

Administrative Assistant

August

2009-January 2010

. Provide clerical and administrative support to EDC's programs and

initiatives

. Responsible for EDC online vendor accounts

. Maintain office supplies and track cost differentials for office

expenses

. Served as floor warden in case of emergency

. Accountable for all matters relating to EDC's Board of Directors

Tera Sotelo

619-***-****

abjveg@r.postjobfree.com

Independent Contractor

San Diego, CA

Childcare Provider

2007-2009

. Meet all children's needs

. Transport to designated destinations

. Cook and clean household

. Assist with schoolwork

Catamaran Resort Hotel

San Diego, CA

Hostess

Summer 2007

. Supervised and coordinated activities of dining room personnel

. Greeted and escorted guest to tables

. Scheduled dining reservations and arranged parties or special services

for diners

. Oversaw customer complaints and adjusted service to adhere to their

needs

. Ensured overall quality of customer's dining experience

Abercrombie & Fitch

San Diego, CA

Brand Representative

2005-2006

. Assisted and interacted with customers

. Responsible for all payment transactions

. Trained new employees

. Increased sales through personal assistance and product knowledge

Supercuts

San Diego, CA

Receptionist

2003-2005

. Responsible for daily cash flow and transactions

. Interacted with and supported all customer care needs

. Managed the cleaning and upkeep of salon

. Contributed to the increase of sales through product education

ACTIVITIES

Alpha Chi Omega

San Diego

State University

Nominating Committee

2008-2009

. Personally elected by the Chapter

. Assure all officers met the criteria and upheld the standards of Alpha

Chi Omega

. Trusted to, confidentially, count the Chapter's votes and elect its

Executive Board without bias

Volunteer

San Diego, CA

St. Vincent De Paul Village

2006-2009

. Distribute meals to San Diego's homeless population

Joan Croc Center

. Organize food and toys collected from Christmas drive and distribute

to families in need

Becky's House

. Raise money through participating in philanthropic events to benefit

victims of domestic violence

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