Customer Service Representative

Ann Baruch

**** ********* **** * Columbus, Ohio *3221 * 614-***-**** *

abjv0k@r.postjobfree.com

SYNOPSIS:

Excels at research projects requiring attention to detail. Responsible and

efficient, seeks perfection when performing tasks. Displays the self-

starter qualities necessary to run a home business. Experience in retail

and customer service environments. Highly organized and energetic, works

well with others and works well independently.

EDUCATION:

Regina High School Graduate

Minneapolis, Minnesota

PROFESSIONAL EXPERIENCE:

Infocision

Position: Customer Service Representative

Fast paced, high volume call center conducting inbound and outbound calls.

Receiving inbound calls to place orders and take donations. Making outbound

calls for a variety of national charitable organizations, soliciting

volunteers and donations. Although many calls deal with wonderful people,

often situations necessitate handling angry, irate, even abusive

individuals. Nevertheless, all calls meet with a courteous and pleasant

demeanor. Strict call procedures and coding applied to every call.

Pickwick Books

Position: Customer Service Representative

Proficiently handled multiple responsibilities that included greeting and

assisting customers, placing orders, operating a cash register and

performing monetary transactions as needed. Productively organized and

stocked various departments and placed merchandise in designated locations.

Provided an extensive amount of customer service, implemented leadership

techniques and effective teamwork.

Ohio Bureau of Motor Vehicles

Grange Insurance

Position: Filing Clerk

Meticulously file correspondence, cards, invoices, receipts, and other

records in alphabetical and numerical order or according to the filing

system used. Locate and remove documentation from file when requested.

Implemented effective leadership techniques, with proven ability to meet

challenges with positive results.

REMARKS:

Active in home business and MLM programs. Responsible for the coordination

and

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Ann Baruch

3120 Fishinger Road * Columbus, Ohio 43221 * 614-***-**** *

abjv0k@r.postjobfree.com

maintenance of retail web site, using HTML, FTP and graphics, while

handling customer questions and processing orders. Also experienced with

Windows, Word, Excel, Outlook, and PDF programs. Working independently or

with others, at ease in a fast-paced, high stress environment requiring

strict attention to detail, organization, and meticulous follow through.

Contact this candidate