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Customer Service Administrative Assistant

Location:
Plant City, FL, 33565
Posted:
June 06, 2010

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Resume:

KELLY J. TUCKER

Cell: 813-***-****

Email: abjuew@r.postjobfree.com

Objective

I have the ability to focus on the needs of a business to achieve goals and bring a

spirit of unity and cohesion among its employees. Combined with my business skills,

this results in a direct increase in the revenue for the company.

General Business Background

14 years experience in a professional atmosphere

Developed business processes and practices incorporating manual and computer based

activity

Crisis assessment and problem solving in real time

Continuing education by learning new pathways and business approaches

Trained, directed, and managed office staff

Wrote and revised training manuals

Skills

Microsoft Office, Word, Access, Excel, Outlook, PowerPoint, Publisher, WordPerfect,

Infusion, QuickBooks, Mail Loop, HUD Maker, Photo Publisher, D.M.S. FileMaker Pro,

Act, Microbiz and Retail Pro.

Employment

04/09 to Present KT Notary Services - Plant City, FL

National Notary Association Certified Notary Signing Agent serving West-Central

Florida with on-site notary services in the mortgage field.

09/07 to 10/08 Global Information Technology, Inc. - Tampa, FL

Human Resources Coordinator, Notary Public, Managing 30 Consultants Located

Throughout the USA, H1B Coordination, Managing Employee Files, Seeking New Business

Avenues, Setting Protocol, Contracts, Compliance, Workers Comp., Insurance, Cobra,

Background Checks, Collections, Travel Arrangements, Networking

10/06 to 05/07 Matkion, Inc. dba HomeVestors - Brandon, FL

Office Coordinator, Notary Public, Marketing Research, Access and Outlook Database

Building, MLS Listing, Proprietary Data, Processing Contracts, Typing Legal

Documents, Client Follow Up, Outlook Email Blasts, Networking,

Presentations

01/06 to 08/06 Home Savers, LLC. - Brandon, FL

Office Manager, Notary Public, Producing and Filing Property Deeds in HUD Maker,

Excel Spreadsheets, Access Databases, Mail Loop Internet Mailing, Appointment

Calendar and Task Tracking in Outlook and Infusion, Documents in Word, QuickBooks

Accounting, Accounts Payable & Accounts Receivable, Travel Arrangements, Fielding

Calls, Customer Service, Vendor Relations

02/05 to 12/05 Office Team - Tampa, FL

Administrative Assistant, Notary Public, Working on Temporary Assignments for a

Diversity of Companies including Dixie Signs and Rinker Materials.

10/04 to 2/05 Nujak Development, Inc. - Lakeland, FL

Administrative Assistant to Company President/ Property Manager, Proactive in all

areas of property management not limited to leases, maintenance, evictions,

background searches, accepting rent payments, accounting, research, planning &

scheduling functions, writing proposals, appointment calendar, travel arrangements,

notarizing documents, building permits, NOC's, errands, office supplies, shipping &

receiving.

04/04 to 07/04 Cast-A-Line Marine, Inc. - Hollywood, FL

Administrative Assistant to the Company President, Notary Public, Confidential

Documents, Merging Letters and Documents, Creating VIN Numbers and Titles,

Appointment Calendar, Database Maintenance, Customer Service, Invoicing, Receiving

Payments, Light Accounting, Maintaining Office Supplies, Taking Messages, Shipping &

Receiving

Prior work experience in South Florida and Georgia detailed upon request.

Education

South Georgia Technical College - Americus, GA - Electronic Technology

Interactive Learning Systems - Sandy Springs, GA - Word Processing Specialist

Numerous on-line and industry specific training



Contact this candidate