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Customer Service Manager

Location:
Tucson, AZ, 85704
Posted:
October 11, 2010

Contact this candidate

Resume:

Jessica Riggs

Tucson, AZ *****

520-***-****(H)

E mail: abjslc@r.postjobfree.com

Objectives

My objective is to gain an Administrative or Customer Service Position within your

company

Education

GED Diploma (May 1997)

Gained High School Education

University of Phoenix Online (2004 2005) Business Classes

Kaplan College (2003 2004) Paralegal classes

Experience

Community Manager (August 2009 January 2010)

Valencia Apartments (Tucson, AZ)

Managed a small apartment complex, Took care of all accounting, rent, maintenance

and marketing. Also managed a 2 person maintenance team. Leased apartments

AYS Agent (Phone Operator) (June 2008 Nov 2008)

JW Marriott Starr Pass Resort & Spa

Take all incoming calls to hotel and route them, Used Switchboard

Leasing Agent (June 2007 May 2008)

Polo Club Apartments ( Mesa, AZ)

Leased apartments, Greeted Clients

Assistant Manager (June 2006 – October 2006)

Greystar Management (Phoenix, AZ)

Assisted Manager in all aspects of a 280 unit property

Accounts Rec, Accounts Payable for entire property

Rent Collection for all units

Leasing Agent (November 2005– January 2006)

AIMCO Properties (Phoenix, AZ)

To assist in aspects of the property, Show & Lease Apartments, Data Entry, Filing

Answered multi line phones, Took care of customers needs

CSR (September 2004– September 2005)

America Online (Tucson, AZ)

Took Customer calls regarding disconnection, billing

Sat for extended periods of time with headset and computer

Data Entry, Typing and taking over 100 calls a day

Skills

I have over 10 years of Customer Service experience. I can run an office by myself

efficiently. I have various computer software experience: Microsoft Word, Excel,

Outlook Express, power point and I am very familiar with all aspects of Internet

Research and email. I also Can write all types of letters for clients, I am a quick

learner and willing to learn anything that will further my skills and career.



Contact this candidate