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Sales Manager

Location:
Woodhaven, NY, 11421
Posted:
September 30, 2010

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Resume:

MARIBEL

gONZALEZ

**-** **** ******

Woodhaven, NY 11421

C: 646-533-

**** *: 718-***-****

abjqo3@r.postjobfree.com

SUMMARY

Bilingual Finance professional with over 10 years of progressive Credit,

Collection, Accounts Receivable experience and in-depth analytical A/R

reporting. Liaison with the CFO and Director of Credit & Collections,

providing A/R statistical analysis and created enhanced reporting modules.

Multi-tasking Manager who meets targeted deadlines of numerous

deliverables.

PROFESSIONAL EXPERIENCE

LANGENSCHEIDT PUBLISHING CO., Astoria, NY 2008 - Present

A/R Coordinator 2008 - Present

Reduced 45+ day delinquencies on a base of 3,000 accounts with an A/R

portfolio of $1.5M for one of the leading publisher of travel, language and

reference products for 150 years

. Performed daily collection phone calls for past due accounts to reduce

45, 60, 90, 120+ day delinquencies

. Performed full Charge Customer Care resolving issues and inquiries

regarding credit & collections and Account Receivable processes

. Researched and applied credits/write-offs, charge backs and credit card

charges

. Resolved disputed invoices identified on accounts payments; provided and

updated accurate billing information

. Assisted internal and external customers with inquiries by solving

account problems

. Researched and produced customer account reconciliation; created

specialty reporting for major accounts

. Generated, reviewed and mailed monthly statements and invoices

U.S. BALLOON INC, Brooklyn, NY 2007 - 2008

AR/Credit Specialist 2007 - 2008

Performed full Credit & Collections functions directly for the largest

independently owned nationwide balloon distributor and related social

expression products with a receivable of $500,000 consisting of 2,500

accounts

. Performed daily collection phone calls for past due accounts to reduce

60+ day delinquencies

. Assisted internal and external customers with inquiries by solving

account problems

. Reviewed credit limits on a monthly basis

. Prepared monthly status report for senior management

. Reviewed and opened new accounts; processed on Equifax credit report

. Applied cash, credit card and wire transfers on a timely manner to

accounts

. Prepared and issued dunning letters to customers weekly

ALLIED OFFICE PRODUCTS, Clifton, NJ 2001 - 2006

A/R Analysis 2003 - 2006

Created detailed A/R reporting modules directly for a $50M receivable for a

$350M Office Supply Distributor consisting of 20K accounts for Senior

Management, sales force and collection staff

. Formulated weekly analytical Accounts Receivable reporting modules

directly for the CFO based on Gross/Net and on High Profile account

. Assisted in maintaining the "over 90 day" A/R at 5% and the DSO at 45

days by implementing and enhancing A/R reports

. Developed monthly DSO and Allowance report for Upper Management

MARIBEL GONZALEZ

Page 2

. Produced weekly Accounts Receivable "over 90 days" variance delinquent

balances reports directly for the Director of Credit based on Gross

. Submitted weekly Age Trail Balance reports for the Director of Credit and

the Accounts Receivable Collectors based on Net and Terms

. Supplied monthly Accounts Receivable reports for the VP of sales based on

Gross/Net and "Over 90 days" Sales Representatives Portfolio reports

based on Gross

Senior Collector 2001 - 2002

Performed daily collection phone calls for past due accounts to reduce 60,

90+ day delinquencies

. Reduced and maintained a $5M A/R consisting of 2,000 past due accounts to

less than 5% of the total A/R

. Monitored accounts receivable daily ensuring proper posting to customer

accounts

. Reconciled charge backs, unapplied payments and duplicate deductions

timely

. Generated and mailed monthly statements and invoices

. Created specialty reporting for major accounts and emailed them weekly

and monthly

. Attended monthly meetings with sales reps ensuring that accounts were

reconciled and all collections issues were resolved

. Achieved monthly cash goal every month

. Visited customers on sites as necessary to resolve accounts issues

BERNARD HODES ADVERTISING GROUP, New York, NY 1998 - 2001

Senior Collector 1998 - 2001

Performed daily collection phone calls for past due accounts to reduce 31 +

day delinquencies on a base of 1,500 accounts with an A/R of 3M

. Resolved 30-120+ day delinquent accounts

. Performed audits, researched cash application and charge backs

. Provided internal and external clients with invoices, statements or any

back-up documentation

. Initiated standard correspondence and made arrangements for payments such

as electronic payments, wire transfer, and credit cards

BT OFFICE PRODUCTS, New York, NY 1986 - 1996

Support Service Manager 1994 - 1996

Managed staff of 20 with regional responsibilities

. Participated in the design and creation of the national sales system that

provided the ability to sell national accounts

. Assisted in computer conversions and training

. Managed and successfully organized the creation of the support service

staff for data entry functions by cross-training and managing workflow

Order Entry/Maintenance Supervisor 1994

. Oversaw order maintenance to ensure orders where entered correctly and on

a timely manner

Account Maintenance Supervisor 1990 - 1994

. Oversaw account maintenance which consisted of opening new accounts with

departments, ship to's and other special billing details

Account Receivable/Cash Application Supervisor 1986 - 1994

. Oversaw cash application which consisted of applied cash, credit card

charges, wire transfers and charge backs

EDUCATION: AA, Kingsborough College, Brooklyn, NY 1983

SKILLS: MS Word, Excel, Proficiency in Spanish, Great Plains, and AS400



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