Sherry L. Fairly

**** *. ***** ***. # ***, Fresno, CA 93703 Cell 559-***-****

abjpcr@r.postjobfree.com

Objective: To obtain a part-time Office Assistant/Clerical Support position

Skills and Attributes:

. Computer Literate - Microsoft Office Suite, E-mail, Database

Management and Internet

. Office Procedures - Filing (alpha/numeric), answering multi-line

phones, faxing, memos, copying, processing in-coming and out-going

mail and typing

. Customer Service, Market Research, Clerical Support and Billing (A/P)

and Sales

. Strong organizational skills, cheerful and helpful with clients and

colleagues, high-energy, enthusiastic and dependable person who

excels in a challenging position

Experience:

12/08 - 05/09 - Hills Document Assistant, Fresno, CA- Domestic Violence

Advocate Assistant (volunteer) - Organized and recruited panelists,

volunteers and sponsors for Hill's Document "Second Annual Restrain The

Violence" Domestic Violence Workshop. Collaborated with board members,

domestic violence victims and various organizations. Attended press

releases, roundtables meetings and took notes. Created sponsor packets,

pamphlets, in-kind donation letters, flyers, and press releases that

pertained to the workshop. Scheduled appointments, answered multi-line

phones, performed general office duties, researched grant opportunities and

completed applications. Operated various office equipment.

05/08 - 10/08 - Primo Paso Institute, Fresno, CA- Quality Control

(volunteer) - Assisted counselors with drug testing procedures, maintained

quality control of counselors files of clients. Performed intakes and

assessments of clients sent from Fresno County Probation and Parole

Departments. Answered multi-line phones, operated fax and copy machines.

Collaborated with probation and parole officers on a daily basis. Attended

program sponsored training. Demonstrated positive attitude towards clients

and performed other assigned duties.

10/07 - 04/08 - Fresno County PATHS/ESP Program, Fresno, CA -

Administrative Support (volunteer) - Utilized Fresno County system locate

contracts of documents, data entry, order supplies, and took inventory.

Assisted Mental Health Specialist and "ESP and PATHS" program with needed

donations. Researched "Substance Abuse & Crime Preventive Act" program

agreements and amendments of Prop 36 such as: WestCare, Choices, Aegis,

etc. Answered multi-line administrative phones directing calls to human

resource analysts, prepared packets for site meetings. Operated all office

equipment within the departments.

08/06 - 05/07 - CCI, Fresno, CA - Market Researcher - Generated outbound

calls to numerous consumers throughout the United States, gathering un-

biased information for survey completion. Maintained database of consumers,

data entry and attended daily briefings on projects.

04/06- 08/06 - LocalInsurance.com, Fresno, CA - Telephone Operator -

Contacted and verified consumers interests in insurance quotes (auto,

motorcycle, home, and health) and transferred the consumers to the proper

agents/brokers. Scheduled callbacks with consumers, data entry, updated

consumer database, attended daily briefings and completed daily quotas.

05/05 - 05/06 - EOC, Fresno, CA - Office Assistant - Supported human

resources departments heads in handling employee and public inquiries.

Answered multi-line phones, transferred calls to appropriate individuals,

performed general office duties such as: filing, faxing, mail distribution,

and collection of applications. Operated office equipment (fax, copy

machine, electric stamp machine, shredders and scanners). Constructed new

employee packets, set-up room for new employee orientations and performed

other duties as assigned.

2002 - 2003 - ACT 1, San Diego, CA - Customer Service Representative -

Offered cost reduction suggestions to Verizon clients and payment plans to

Chase Manhattan Mortgage Company (sub-prime accounts), that obtained credit

issues. Updated client databases, data entry, attended daily briefings and

completed daily quotas.

2001 - 2002 - Westaff, San Diego, CA - Telephone Interviewer -

Participated as a team member making outbound calls to numerous household

consumers, Established a rapport with consumers while maintaining an

average of 100% of collected data for survey completion. Data entry and

attended daily briefings and completed daily quotas.

1999 - 2002 - Sedona Staffing, San Diego, CA - Administrative Support -

Held numerous positions working within the County of San Diego on 60-120

days intervals as the following: Personal Aide, Market Researcher, Front

Desk Clerk, Help Desk Clerk, Dispatcher and File Clerk. Performed duties

such as: filing (alpha/numeric), data entry, rewrote correspondences,

scheduled appointments, answered multi-line phones, interacted with the

general public with their inquiries, accounting, distributed mail and

updated database systems.

Education:

AA Degree in Social Work - Fresno City College; Dean's List - 2007

High School Diploma - San Diego City Schools

References available at time of interview.

Contact this candidate