Sales Assistant
Resume:
Macon, GA *****
abjort@r.postjobfree.com
Ronnesha Chaney
Objective A position with an organization providing the
opportunity to contribute by utilizing experience,
training, and capabilities with room to advance.
Experience
2005 - present Geico
Macon, Ga
Claims Service Representative
Processes assigned claims involving losses up to
authority granted.
In accordance with established procedures, policy
coverage's and the unfair claims practice acts,
conducts or coordinates investigations of claims to
evaluate property/liability damages, interview
insureds, witnesses, and claimants, secures
appropriate documentation pertaining to the claim and
prepares the claim for disposition.
Uses discretion when engaging independent adjusters,
cause and origin experts, obtaining independent
medical evaluations, etc., to control expenses.
Reviews claims to identify fraud.
May initiate subrogation activity including
investigation and case submission to ensure prompt and
sufficient recovery of monies.
Coordinates moderately complex claims litigation
resulting from assigned claims within their stipulated
level of authority to ensure a timely and
cost-effective disposition of claims.
Notifies underwriting of questionable risks
encountered to ensure risks are identified.
Pursues a program of personal and professional
development including insurance and systems-related
courses.
Adheres to department quality standards to ensure that
they provide the highest level of service.
2004-2005 BellSouth
Macon, GA
Small Business Sales Associate
Consult with customers to recommend and sell a variety
of telecommunications products and/or services to meet
customer's needs.
Utilize appropriate sales techniques to encourage a
good customer relationship and enhance the buying
experience
Work in a highly controlled environment where strict
schedules are followed.
Interact with on-line systems while communicating with
customers
Met sales quotas and service objectives
2003-2004 JCH Video Productions
Fort Valley, GA
Videographer Assistant
Assisted with videotaped events of all kinds.
Assisted in editing of videotaped events with
computerized and digital editing equipment.
Assisted with the design of JCH Video Production web
page using various HTML and Java Script tools with
software.
Assisted in combining video with computer technology
to produce various media CD-ROMs.
Assist with helpdesk for customers.
Summer 2002 Fort Valley State University Fort
Valley,GA
Computer Specialist Assistant
Responsible for ensuring smooth operation of the
corporate computer network. (Server and Peer-to-Peer)
Optimized Windows 98\NT\2000\XP Server workstations
for speed and more efficient use with software on
campus.
Maintenance of PCs on campus.
Upgrading of all campus computer workstations with
virus protection software.
Installation of operating systems or upgrade software
on campus computer workstations.
Data entry.
Analyzed, evaluated and recommended solutions to
problems.
Performed effectively in diverse business
environments.
Assisted with helpdesk for faculty and students.
2000-2002 Fort Valley State University
Fort Valley, GA
Josie Hall
Resident Assistant
Provided individual and group counseling to college
students in the dormitory.
Managed 15-20 dormitory residents.
Assisted in enforcing dormitory rules and regulations.
Performed secretarial duties for resident manager.
Education Fort Valley State University
Fort Valley, GA
Bachelor of Science.
Computer Information Systems - Major.
Business - Minor
Honors/Activi Alice P. Strickland scholarship recipient.
ties Reeves Family Scholarship recipient.
Most dedicated cheerleader award. (2 years)
Hobbies\Skill
s Computer Troubleshooting\Technician, Rebuilding
Computers, Repairing Computers
Installing motherboards, NIC cards, modems, video
cards, hard drives, CD-ROMS, memory, sound cards,
power supplies, floppy drives, zip drives, CD burners,
speakers, TV-tuner cards, monitors (multiple monitors
if necessary), tape drives, etc.
Video equipment Troubleshooting\Technician
Knowledge of various software packages.
Windows XP/2000//NT/98/95
Microsoft Office 97/2000/XP (Microsoft Word, Excel,
Access, PowerPoint)
Corel Word Perfect Suite 8
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