Shannon Browning

**** * **** – A RKADELPHIA, AR *1923 • 870-***-**** • S HANNONBROWNING 21@ GMAIL . COM

S TREET A PT C

PROFESSIONAL EXPERIENCE

Rainbow Junction – Arkadelphia, Arkansas

DSP (Direct Support Professional) August 2014 – Present

Support developmentally disabled individuals in their development of basic living and social skills with

the primary goal of integrating them into the community to the best of their ability

Administer prescribed medications

Provide training in areas of personal hygiene

Render emergency first aid care

Giving all individuals acceptance, affection, attention, dignity, and respect

Advocating for independence, opportunities and rights to all individuals

Wal-Mart- Arkadelphia Arkansas

Retail/Sales Associate May 2010 - August 2014

Provided four years of remarkable customer service in Electronics, Photo Lab, and Wireless departments

Annually exceeded sales goals and received annual increase

Knowledgeable in the various departments in order to provide the best customer service experience

Empowered customers with knowledgeable information on products to make them feel empowered to

make sound purchases.

Greet customer and sell the latest electronic and phones

Quickly built great customer service to each customer to ensure customers return for their next purchase

Provided assistance to colleagues to close and increase sales

Finalized sells by either performing demonstrations, educating customers on current sales, or promoting

the value of the product

Responsible for reaching and maintaining daily, monthly productivity goals

Mentored new associated on proper sales techniques

Managed and effectively trouble shoot problems to solve problems without direct supervision

Arquest Highland Industrial Park, Camden Arkansas

Machine Operator/Inspector June 2009 - August 2009

Reduced the company’s waste cost by productively seeking any default or problem on the production line

Entered production data hourly for quality control

Successfully managed products off the production line while the company’s high standard of quality was met

Streamlined processes and procedures to improve the efficiency on the line

EDUCATION

Bachelors of Business Administration in Business Management, Henderson State University

Arkadelphia, Arkansas

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