**** ******* *****,

Sunnyvale, CA *****

Mobile (530) – 426 -2320

abjmb7@r.postjobfree.com

Max Hassan

HIGH IMPACT SENIOR SALES & MARKETING EXECUTIVE

Strategic Market Planning - Customer Relationship Management - Multi-Channel Distribution

Customer Acquisition & Retention - Merchandising Promotion - Vendor Relations - Sales Training & Team

Leadership - Call Center Management - New Product Design & Development - Social Media- Lead

Generation Telesales - CRM Philosophy

Enterprising, extroverted and customer-focused sales leader with a natural ability for building new business and forging loyalty

with clients, vendors and external business partners. Identifies and capitalizes on emerging business ventures to propel an

organization to the top-tier of its industry. Motivational management style with a proven history of building, guiding and

retaining high-performance teams to develop and implement strategies for accelerated growth. Strives to optimize operations,

reduce costs and improve service quality while strengthening the bottom-line.

Leadership - Talented sales strategist and tactician offering thought leadership, strategic advice, insights for market

differentiation, competitive advantage, and go-to market strategies using best in class tools and processes. Extensive

experience in a fast paced highly competitive industry from key roles in online financial services and call centers to the growth

development and transition.

Customer Relations - Developed strategic action plan to enhance account retention. Revamped customer service

department by infusing the call center with script education to retain customers; stressed a customer engagement

philosophy.

PROFESSIONAL EXPERIENCE

HyperGrid Communications

REGIONAL DIRECTOR OF SALES

San Jose, 2013-Present

Built influential relationships with assigned customers at all levels and develop strategies to conduct

profitable business with those customers.

Responsible for the B2B Sales team

Responsible for customer satisfaction, evaluation, plans, and follow through

Developed and recommended product and pricing strategy to produce the highest possible long-term

market share.

Responsible for territory sales of SAAS, PRI, VOIP, PBX, Custom CRM and financial reporting systems

(e.g., Hyperion).

Supervised the Sale of InContact and LiveOps sell contact managers for call centers and focus on

Calltower and simplesignal resell microsoft office 365 to Large Enterprise

Created training and development program for sales team

Prepared periodic sales report showing sales volume, potential sales, and areas of proposed client

base expansion.

Magnate Insurance Services

MARKETING & SALES DIRECTOR

San Francisco, 2011-2013

Created marketing plan for company to increase sales by 175% in 2012

Responsible for the B2B Sales team

Created Customer Service and Retention program

Created national exposure for the company

Created and conduct sales training classes for sales team

Recruited and Developed new Sales Agents

Increased Recruiting by 165% in 2012

Attended trade shows around the Country

Responsible for the sales of ADP SAAS to mid and Large size Enterprise

Responsible for commission structure for Agents

Maintained relationship with existing groups

Conducted Health Insurance Classes to large group companies

Acted as a liaison between Agents and Large Health insurance companies

GUARDIAN INSURANCE COMPANY

Sales Director

SAN FRANCISCO, 2008-2011

Established Guardian Agency in San Francisco

Developed and delivered marketing and advertising strategies to target potential areas of residential

and commercial development

Responsible for the sales of LBS SAAS to mid and Large size Brokerages

Responsible for the B2B Sales team

Worked closely with clients to prepared unique advertising packages for maximum market exposure

Negotiated and executed personal and commercial transactions

Edited and reviewed agreements pertaining to insurance contracts

Responsible for over 150 sales agents in my territory

Recruited over 65 sales agents during the first 3 years

Mentored 15 agents to reach MDRT qualification in their second year

Prepared and Conducted the entire training program for new Agents

Attended the Leadership Academy for top 25 sales managers in the company

Trained and Developed the skills of top agents in the company to present the LBS system to their Clients

Managed and Mentored Sales Agents (New & Experienced)

Northwestern Mutual Financial Network

Sales Manager

SAN FRANCISCO, 2004-2008

Conducted training classes for new agents

Responsible for the B2B Sales team

Created a Customer Service training program for the agency

Responsible for the sales of OCS (One Card System) SAAS to mid and Large size Brokerages

Recruited and Mentored more than 55 agents

SPECIALTY SKILL

Multilingual - Fluent in English, Arabic, some French, and some Spanish

EDUCATION

SAN JOSE STATE UNIVERSITY

SAN JOSE, 1998-2002

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION WITH CONCENTRATION IN FINANCE

GRADUATE OF 2002, VERY GOOD

BACHELOR OF ART WITH CONCENTRATION IN ECONOMICS

GRADUATE OF 2002, VERY GOOD

AWARDS

New Associate of the year 2006

Top 8 Producer 2006

Achieved New Client Bonus in 2006

Ruby Award for 2006

Pacesetter first 40 year 2006

Pacemaker Award for year 2006

Member of Million Dollar Roundtable

Association

Member LIMRA Association

Best Customer Service Award

Awarded a Full Page Ad. in Time

Magazine

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