Customer Service Vice President

Chelsea Richards

**** ****** ***** **. ~ Austin, TX 78741

abjkwz@r.postjobfree.com ~ (979) 250~1205

EDUCATION

Southwestern University Georgetown, TX

Bachelor of Arts in English May 2010

Cumulative GPA 3.8, Magna Cum Laude

London Semester Program, Fall 2007

WORK EXPERIENCE

Dream Careers, Inc. San Francisco, CA June 2010-August 2010

Resident Director

Responsible for reinforcing and supporting Dream Careers and Loyola Village’s policies, values, rules and regulations,

in addition to serving as an informational resource and support for students regarding the residence hall

Led and supported the San Francisco Program in the areas of customer service, marketing and promotions, community

building, and event planning

Assisted in the promotion and execution of all program related events, including, but not limited to: Check-In, Welcome

Reception, Orientation, Sponsored and Unsponsored Program Events, and Career Development Seminars

Texas Monthly Austin, TX January 2010-May 2010

Editorial Intern

Responsible for assisting the writers and copy editors with various writing-related projects

Researched and developed online content for the Austin Restaurant Guide

Transcribed interviews for the writers, fact-checked stories, edited the Restaurant Guide, and contributed story ideas for

editorial staff meetings

Tango Diva San Francisco, CA June 2009- August 2009

Assistant Editor / Writer

Responsible for writing articles for the travel-based online magazine and social networking site

Wrote travel articles and reviews of events, restaurants, resorts, and art exhibition openings

Facilitated an engaged online community through social media, such as Facebook and Twitter

Maintained company website, including updates on travel deals and upcoming events around the world

Attended relevant industry events, tradeshows, and seminars for networking purposes

Southwestern University- Debby Ellis Writing Center Georgetown, TX August 2009-December 2009

Writing Consultant

Responsible for editing students’ papers from all disciplines for grammar, structure, and content errors

Facilitated proactive writing habits and provided strategies to improve student writing

Took a semester-long preparation course in writing center theory and interned in the center to become certified as a

consultant

HONORS / LEADERSHIP

Magna Cum Laude, Southwestern University 2010

Mood Scholar, Southwestern University- 4 year academic merit award 2006-2010

Dean’s List, Southwestern University 2007-2010

President, Omicron Delta Kappa Leadership Honor Society 2009-2010

Vice President, Sigma Tau Delta English Honor Society 2009-2010

Service Chair, Zeta Tau Alpha, Lambda Chapter 2008-2009

Scholarship Chair, Zeta Tau Alpha, Lambda Chapter 2007-2008

Mentor, Operation Achievement 2006-2009

SKILLS

Business: Strong organizational, time-management, and team-building skills; innovative marketing and event planning skills

Computer: Proficient in Microsoft Word, Excel, and PowerPoint; WordPress; Adobe Photoshop, PageMaker, and InDesign

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