Human Resources Manager
Resume:
Margaret A Hastings
Hermitage, MO 65668
abjj3u@r.postjobfree.com
417-***-**** home / cell 913-***-****
Professional Skills:
•18 years Employee Relations experience
•18 years HR Generalist experience
•HRIS Experience
•People Soft Experience
•Strategic HR Business Partner
•Strong oral /written communication skills
•16 years HRIS experience
•Policy development & training delivery
•HR Program facilitator
•FMLA / LOA / Worker’s Compensation Administration
•Performance management experience
•16 years supporting non-exempt sales & customer service operations
•Work well with all levels of employees from non-exempt to executive management
•15 years Recruiting experience
Professional Summary:
Human Resources professional with a progressive and successful track record providing strategic and tactical
guidance to management and their employees. Proficient in the development of strong management
partnerships by providing advise and counsel communicating clear expectations. Able to establish rapport,
respect and credibility with a variety of functional groups. Solution oriented with eye toward bottom line
results. Very strong employee relations skills.
Work Experience:
Penmac Personnel, Inc. 5/2008-10/2008
Bolivar, MO
Staffing Specialist (part time)
Provide temporary staffing support to clients who are in need of temporary help. Work in offices in
Springfield, Nevada and Bolivar on an as needed basis.
Sprint 1984-2007
Overland Park, KS
Sprint Human Resources 1989-2007
Human Resources Manager
Lenexa, KS
Provided human resources support to approximately 600 predominately non-exempt employees in four
separate locations (Louisville, KY; Kansas City, MO; Lenexa, KS and Overland Park, KS).
•Provided solid Employee Relations support to all of the business units that I supported.
•Identified and provided resources to change and organization from being divided by race and performance
issues to a successful and strong performing organization that valued diversity in the workplace.
•Strong Human Resources Business Partner - understood the objectives of the organization and provided
support and guidance to meet and/or exceed those goals.
•Partnered with management to identify sales fraud; investigated and provided recommended action, resulting
in a savings to the organization.
•Implemented a harassment policy that was clear that the expectation was "zero" tolerance.
Program Manager
Overland Park, KS
Program/Project management developing and delivery of programs and projects to management employees in
the Sprint Business organization.
•Developed program details and training for Human Resources in the area of successful Dispute Resolution.
•Communicated roles, responsibilities and expectations of management during a Reduction in Force
initiative.
Human Resources Manager
Independence, MO
Provided human resources generalist support for all employees at the Relay Center for the hearing and speech
impaired.
•Staffed 175 positions during one calendar year.
•Provided end to end Human Resources support from hire through end of employment.
•Reduced Workman's Compensation claims by 75%
•Provided direction and management of administration of Short Term Disability, Workman's Compensation
and FMLA claims.
Human Resources Specialist / Coordinator
Overland Park, KS
Data input and maintenance of all employee files.
•Provided 99% accuracy rate of data input.
•Developed filing system for the new operator services division; maintained files in accordance with federal
requirements.
Education:
Bachelors Degree Human Resources Management
Webster University
Professional Organizations:
SHRM
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