Erica R. Alvarez

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*** ***** ****** **** 805-***-****

Fillmore, CA 93015 abjj39@r.postjobfree.com

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Objective: Seeking an entry level position in an organization, where there is an opportunity to exhibit

strengths and enhance skills while striving for the growth and development of organization.

Education

Santa Barbara business college July, 2011

Major: Medical Assistant

Associates of Science

Courses:

• Medical terminology

• Medical Document Coding

• Medical Insurance Forms

• Emergency procedures

• Drug fundamentals

• Drug Administration

• Microsoft

• Spanish

Skills:

• Versatility, strong customer focus, initiative, communication and interpersonal skills

• Proven ability to multi-task, problem solve, work under pressure and willingness to take on added

responsibility

• Customer service, able to listen and communicate with a friendly personality

• Pay attention to detail, work efficiently with minimal supervision and able to maintain effective

working relationship

• Excellent written and verbal communication skills. Ability to learn quickly, adaptable and flexible

• Strong sense of ethics

• Self Starter with a can do attitude with an excellent attendance record

• Enthusiastic and cooperative

• Multitasking, general office and administrative experience

• Record patients' medical history, vital statistics and information such as test results

in medical records.

• Prepare treatment rooms for patient examinations, keeping the rooms neat and

clean.

• Interview patients to obtain medical information and measure their vital signs,

weight, and height.

• Clean and sterilize instruments and dispose of contaminated supplies.

• Prepare and administer medications as directed by a physician.

• Show patients to examination rooms and prepare them for the physician.

• Explain treatment procedures, medications, diets and physicians' instructions to

patients.

• Help physicians examine and treat patients, handing them instruments and materials

or performing such tasks as giving injections or removing sutures.

• Collect blood, tissue or other laboratory specimens, log the specimens, and prepare

them for testing.

Employment:

08/2008 – 02/2009 Sales Associate /Customer Service Kohl’s Department Store

Sparks, NV

Sales Associate in a major retail company. Responsible for all aspects of customer service.

• Accurately managed a cash draw at close of shift

• Handled customer inquiries and solved some irate situations

• Handled all cash and credit card transactions in various departments within the store environment.

• Handled all transactions, both in person and via telephone, for the retail store

• Successfully managed high volume sales goals.

• Monitored supply of women’s clothing inventory. Duties included retail shelf stocking and back-up

inventory ordering.

07/2007 - 05/2008 Cashier / Food preparer A & W Restaurant

Sparks, NV

Prepare and cook food in fast food restaurant with limited menu. Responsible for taking orders and

also preparing the food.

• Maintaining the cleanliness of the restaurant. Ensure the work area is a safe environment.

• Clean up, possible including washing dishes, during and at the end of a shift .

• Maintain friendliness and great customer service at all times.

Salary Requirement: $8.50

References furnished upon Request

Contact this candidate