Manager Project

Natalie Brandie

*** **** **** *****

Newport News, VA 23608

Phone 508-***-****

E-mail abjh5l@r.postjobfree.com

Summary of Project Management Training Management

qualifications Needs Assessments

Curriculum Development Instructional Design

Course Development

Instruction/Delivery Testing/Evaluation

Policies/Procedures

Process Documentation User Guides/Tech Writing

Training Logistics

Product and Skills Training Call Center Training

Software Skills: MS Word, PowerPoint, Excel, Project,

Visio, Flash, Generation 21, Toolbook II - Instructor,

Utopia, Dreamweaver, Captivate, Camtasia, Centra, Snagit,

WebEx, Robohelp

Methodologies: Blooms Taxonomy, ADDIE, Guided Experience

Learning, Cognitive Task Analysis, SCORM, 508

Education Northeastern Univ-Bachelor of Science in Business

Administration - Major/Marketing

Cappela Univ -Masters in Education - Major/Instructional

Design/Training and Development

Professional As a contractor from 2000 to 2009, I have worked for

experience numerous companies on short and long term contracts, doing

various training activities such as: Needs Assessments,

Pre-Course Evaluations, Curriculum Design and Development,

Course Design, Development and Delivery, Post Course

Evaluation and Certification. These activities included

system application training, soft skill training and

security training using SME's

2010-Present CEI Inc - Business Analyst/ISD - Wellpoint

Research material through flowcharts and documentation

Work with SME's at Wellpoint, HMSC and Anthem to gather

further information

Design curriculum and develop training on a new medical

system

Live Meeting Training delivery

2009-2010 ICS Learning Group - Senior Instruction Designer -

Foreign Services Institute

Researched course material for Embassy classes

Met with SMEs to design course outlines and develop

materials

Developed web-based courses concerning financial systems

2009-2009-Contract CIBER Inc-Senior Instructional Designer

Designed and developed web-based course for director of

Medicare/Medicaid by working with SME's that worked for the

director

2008-2009- Contract L-3 Communication/Coast Guard - Senior

Instructional Designer

Assessed and evaluated the EPSS (job-aids) created by

contractors to correct flow, grammar and punctuation

Developed curriculum plans for prior courses without them

Worked on the develop of Standards of Procedures for job

aids and courses

Developed on-line job aids to be used at sea by the Coast

Guard using Robohelp and XML by working with Coast Guard

SME's on base or on board.

Attended courses to assess their use for the Coast Guard

Developed tests to be used with the job aids to ensure that

would worked at sea

2007-2008 -Contract DP Associates/L3 Communications - Senior

Instructional Designer

Evaluated the training plans created by Marine subject

matter experts to correct flow, grammar, and punctuation,

Developed storyboards in conjunction with the SME's using

PowerPoint

Evaluated storyboards after detail pictures were added to

ensure effective use.

Designed the tests used against the course objectives using

Word

Worked with SME's, analysts and ISD's to develop the best

practices to be used for curriculum plans, storyboards,

courses and tests.

2005 -2007 - Contract Akima Intra Data - Senior Training

Analyst/Consultant

Analyzed and researched Army's Task Analysis process.

Developed curriculum plan and course design working with

TRADOC SME's

Designed course modules using GEL methodology.

Developed modules into on-line courses using Utopia and XTML

Created and managed narration of modules for on-line use.

Presented modules as they were finished to TRADOC SME's

Created tests to be used for each module. Tests were based

on actual Army tasks.

2003-2005 Contract Lockheed Martin/Alltech - Security

Training Consultant

Received training and recertification to test airport

security baggage personnel from Homeland Security SME's

Using Homeland Security procedures, tested each baggage

screener on 6 tests.

Rated each screener based on their knowledge and scored them

on a PDA.

Downloaded scores to main computer to determine pass or

fail.

Retrained failed personnel and retested the following day.

As lead, responsible for all scores being downloaded, all

equipment being returned to lockbox and discussion of daily

statistics with district manager.

2002-2003 - Contract AIS - OJT Training

Supervisor/Consultant

Certified by SME's on baggage screening equipment

Responsible for 6-8 assessors training checked baggage

screeners on the job.

Unlocked and set up all screener machines for activities for

the shift and shut down /locked them after shift.

Watched activities of assessors and baggage screeners for

correct procedures.

Served as assessor during breaks.

Made final decisions if luggage needed to be open and hand

screened.

Worked with passengers on their issues, trying to keep anger

management to a minimum.

2002-2002 - Contract Compaq Computer Corporation -Training

Manager/Consultant

Designed the curriculum for updating new modules for SAP

Chose the system to be used for updating the software

courses (Authorware)

Middleman between Subject Matter Experts and course

developers of changes needing to be made, flowed correctly,

things are passed on a timely matter.

Responsible for weekly meetings between US, England,

Scotland and Ireland.

Developed the schedule for delivery

2001-2001 - Contract RSA Security- Educational Consultant

Designed the curriculum for updating previous modules for

Europe use.

Designed a module on how to use SAP as a first time user.

(Powerpoint)

Researched all previous modules with Subject Matter Experts

for where changes needed to be made on their modules.

Designed on a new frame and updated all modules in the

corporate frame.

Presented updated material to Evaluation committee each week

for discussion.

2000 - 2000 - Contract Compaq Computer Corporation -Training

Manager/Consultant

Designed set of policies and procedures to be used by

engineers that were now being developers for the first time

using management SME's

Developed procedures on how to correctly design and develop

all customer courses using same test, size, when to use

bullets etc. so that courses look professional and from the

same company. (Authorware)

Delivered training to engineers in what the procedures would

look like when used appropriately.

Reviewed each course for adherence to the policies and

procedures and worked with engineers to see where they

strayed and how to change them.

2000-2000 - Contract 3Com Corporation. -Curriculum

Manager/Consultant

Developed the curriculum for a New Hire Boot Camp with help

from management SME's

Booked rooms, equipment and instructors to deliver the

courses chosen

Documented schedule and worked with Area and District

Managers on what engineers need to attend and what courses

they need.

Designed and developed user guides with course material,

maps of facility, maps of area etc. (Authorware)

Attended first day of each course and checked regularly on

problems.

1998 - 1999 (permanent) - Compuware/NuMega Labs

Instructional Designer/Courseware Developer

Worked with internal development team SME's including

developers/programmers, testers and

Technical writers. Accomplishments included using Toolbook

II

Curriculum and course design for testing/debugging software

product.

Developed training plans, course outlines and course

material on new software products

Maintained courses as updates were needed

Conducted Product Training for sales and consultants

1994- 1998 (permanent) -Digital Equipment Corporation/Compaq

Training Manager

As a Training Manager for all internal Digital

organizations, accomplishments included:

Needs Assessment for SAP implementation training per SME's

SAP course development of overview and other functional

courses especially Order Entry using Super User SME's

SAP Re-engineering process documentation for various groups

Training Manager for Small Business Unit SAP implementation

Consultant to Training Manager on training vehicles,

instructional design, curriculum development, needs

assessment, logistics recommendations

Course development/User guides for SAP Sales/Marketing/Order

Entry

Delivery of various SAP Products/Modules

1993 - 1994 (permanent) - Calidus Systems Inc.

Training/Project Manager

As a Training/Project Manager had responsibility for all

activities involved in delivery and installation of custom

design software using SME's including:

Needs Analysis, Project Plans, Contract negotiations,

Customer visits during sales

Functional specifications for customization of software

User documentation, training documentation, delivery of

training of Calidus products

Documentation of test plans for software

1991 - 1993 (permanent) -Digital Equipment Corporation

Senior Training Specialist - Organizational Development for

the Account Support Group

As a Training Specialist in charge of Critical Skills and

Product Training to Service Sales Executives,

accomplishments included:

Worked with three Vice Presidents as SME's on need

assessment of training "Total Solution" training

Researched, conducts needs assessments with managers,

created the instructional design and development of courses

Managed staff of 25 people during delivery of events

Delivered soft skills training during events

High quality training was delivered on time and within

budget

Various other positions at Digital 1975-1991

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