Post Job Free

Resume

Sign in

Customer Service Human Resources

Location:
Las Vegas, NV
Posted:
January 19, 2015

Contact this candidate

Resume:

Karen Kehle

**** **** **** *****, *** Vegas NV **128

Home: 702-***-**** - abjgmw@r.postjobfree.com

Summary

I have been in the Human Resources/Benefit Administration field for 20 years, I hold a Nevada Health and Life Insurance

license.

Highlights

Microsoft Word

Microsoft Outlook

Excel

Multiple Payroll and Human Resources databases

Internet Savvy

Outlook

Power point

Filenet

Accomplishments

Carry a Nevada Health and Life Producer insurance license

Experience

Senior Benefits Coordinator/ ManagedPay

January 2014 to August 2014

Managedpay - Las Vegas, NV

Conduct and assist broker with group enrollment meetings.

Supervised one Benefit Coordinator.

Remitted enrollments, changes, and terms to insurance carrier, online.

Complete premium calculations and enter into payroll system.

Cobra notification, submitted to third party administrator E-COBRA.

Submitted all COBRA election documents to insurance carrier for reinstatement of coverage.

Processed terminations, changes, qualifying events.

Processed leave of absences/FMLA and generated appropriate documentation.

401K plan administrator assistance, notified EE of eligibility, completed enrollments, changes and term

notification.

Communicated to TPA when needed, entered and maintained deferral & loan distribution amounts into payroll

system.

Responded to court order enrollment request.

Back up assistance to HR and receptionist.

Daily communication with Employees, Employer and Third party administrators.

Benefits and Safety Specialist

October 2011 to August 2013

Goodwill of Southern Nevada - Las Vegas, NV

Goodwill of Southern Nevada Managed and administered Employee Benefits, Workers Compensation and Safety

Compliance.

Monthly Benefit Orientation Researched and administered employee benefits.

Act as a go-between employee and insurance carriers and broker.

Yearly administering letters of Medicare Part D.

Billing reconciliation.

Administered and promoted EAP assistance.

Maintained Safety book.

Monthly training to new Managers of their benefits, safety expectations, workers compensation.

All administrative duties.

Data entry into HR online and Paychex.

COBRA administration.

Maintained vehicle insurance.

Reported Employee and Customer accidents to appropriate broker.

Maintained safety log Safety committee chairperson.

Safety checks at all 11 stores.

Handled product recalls.

OSHA certified.

CPR and First Aid trained.

Annual Health Fair.

Annual Open Enrollment.

Keeping Managers and Executives aware of what to expect in Health Reform.

Human Resources Specialist

March 2010 to September 2011

CSC - Las Vegas, FL

CSC/RSS Administrative Duties for Human Resources Department.

Prepared Employee Requisition for approval by Supervisor.

Administered and tracked FMLA/Personal leave of absence.

Data Entry into HRIS/Taleo X.

Travel Arrangements.

Maintained Employee files.

Coordinated Job Fairs.

Daily communication with Corporate office and off site locations.

Communicated, created and administered HR related information.

Assisted Training Manager.

Administered, collected and logged employee applications.

Arranged interviews for Managers and Supervisors.

Administered oral drug tests.

Benefits Manager

April 2006 to February 2010

Brown and Brown Insurance - Daytona Beach, NV

Managed an assigned book of business.

Analyze market and client information in order to develop, design and negotiate strategies to Sales Executives.

Customer Service w/clients, employees, and third party administrator.

Advice and direct clients on claim issues.

Administration, benefit plans and federal laws, COBRA, HIPPA, FMLA, ERISA.

Review, recommend, implement, install and finalize benefit plan renewals, changes and/or new plans.

Negotiate rates aggressively on behalf of my clients.

Meet with new clients and prospects.

Prepared and coordinated open enrollment meetings.

Prepare for annual audit.

All administrative duties.

Maintained client files.

Claim Specialist

September 2005 to March 2006

Conrad Yelvington - Daytona Beach, FL

Benefit and Claim Specialist, Conrad Yelvington Distributors Administered all employee benefits, medical, dental,

vision, life, 401K, STD, LTD.

Coordinated monthly Benefit meetings.

Bill reconciliation.

Advice and resolved employees claim issues.

Complied with recordkeeping.

Managed all leave of absences.

Tracked and maintained company vehicles and maintenance schedule.

Point of contact to all carriers and third party administrators.

Administrative duties.

Maintained employee files.

Human Resources Assistant, ParkerVision Electronics

February 2005 to August 2005

ParkerVision - Jacksonville, FL

Assisted the Director of Human Resources with a variety of projects, census, audits, employee tracking etc.

Served as a Recruiting assistant.

Administered and maintained employee benefits.

Maintained employee files.

Schedule interview and social meetings.

Coordinated Travel arrangements.

Coordinated phone interviews.

Daily data entry into Human Resources/payroll software.

Maintained and completed employee action forms.

Verified and maintained I-9.

Benefits Specialist

October 2001 to August 2004

The Valley Health System - Las Vegas, FL

Maintained all employee benefits for four hospitals, Summerlin, Valley, Desert Springs, and Spring Valley.

Arranged and prepared for monthly orientation meetings.

Responsible for ongoing communications with broker, clients and third party administrators.

Administered and maintained all employee leave of absence.

Reconciled monthly insurance invoices.

Trainer for CPR and Bloodborne pathogens.

Resolved claim issues.

Traveled to all hospitals for onsite meetings, one on one with employee and assist them getting enrolled into their

benefits.

Benefits Manager

September 1994 to October 2001

Santa Fe Hotel and Casino - Las Vegas, FL

Maintained all employee benefits for 2000+ employees.

Medical, Dental, Vision, Life, STD, LTD, PTO.

Administered excellent customer service to employees, carriers and third party administrators.

Managed two HR Representatives at sister properties.

Administered, created, and maintained COBRA policy, including collecting monthly payments.

Developed new or improve internal processes.

Maintained all employee Leave of Absences.

Coordinated monthly benefit meetings.

Resolved all claim issues.

Reconciled multiple plans.

Prepare for a yearly open enrollment.

Handled all administrative duties, correspondence, fax, telephone, copies etc.

Skills

Administrative, Benefits, Billing, drug testing, CPR, excellent Customer Service, Data Entry, numerous Payroll/HR

databases, documentation, fax, Filenet, First Aid, HRIS, Human Resources, Employee Benefits, Internet Savvy, letters,

arrange meetings, Excel, office, Microsoft Outlook, Power point, Microsoft Word, Receptionist, Safety, Workers

Compensation, Sales, Supervisory skills, Travel Arrangements.



Contact this candidate