MARGARET A. WALBORN

*** ***** *****

Burkburnett, Texas

940-***-**** Mobile

QUALIFICATIONS SUMMARY

.

Organizational Skills Customer Service Team Leader

Supervised Staff Trainer Multi-Tasker

Computer Literate Airline Service Hotel Service

EDUCATIONAL BACKGROUND

Alamogordo High School, Alamogordo, New Mexico 8/84-5/86

Mesa Airlines Ticket/Travel, Farmington New Mexico 1986

BUSINESS SKILLS

80 wpm Word Excel

Power Point Faxing Coping

Bookkeeping Payroll Data Entry

EMPLOYMENT EXPERIENCE

Alamo Travel Group, Sheppard Air Force Base, Texas

6/08 - Present

Government Travel Consultant

Provide reservations for Government personal arranging in air

transportation, hotel

accommodations and car rentals. Responsible for administrative

matters relating to official

travel for domestic and international missions. Counsel Government

passengers on travel

issues, analyze quotations for most advantageous rates, advice on most

effective travel

arrangements and oversee the preparation of travel authorizations.

Maintain

communication with airline representatives, travel agents, and airport

authorities as required.

Supervise the booking and purchase of tickets for official travel.

DTS proficient.

Astra Travel Service, Wichita Falls,

Texas 3/06 - 6/08

Leisure Travel Consultant

Provided arrangements for air transportation, hotel accommodations,

car rentals, tours, and

cruise line recreation. Exceptional ability to locate, collect and

organize information. In-

depth ability to apply sound judgment in the context of assignments

given. Ability to plan,

manage and resolve conflicting priorities. Fully proficient computer

skills and use of

sabre software, word processing and data entry. Excellent

interpersonal skills and ability to

establish and maintain effective working relations. Solid written and

spoken communication

skills, including the ability to draft standard memoranda and to

articulate ideas in clear,

concise style.

Alamo Travel Group, Holloman Air Force Base, New Mexico 6/04 - 9/05

Government Travel Consultant

Provided reservations for military personnel, have extensive knowledge of

Government fares, rules and regulations, comprehension of government

travel orders, and able to obtain per-deim information for passengers on

Sabre Software. General office duties, daily activity reports, and

government weekly reports. Bookkeeping, organizational skills, and

outstanding customer service in person and over the telephone.

Radisson Hotel, Wichita Falls, Texas 9/03 - 5/04

Administrative Assistant/ Sales Coordinator

Worked with the General Manager, Sales, Banquets, Front Desk Managers and

Hotel Staff. General office duties, up-dating files, records and report

logs, budgeting, money handling, inventory, purchasing, and handling

contracts for Sales and Banquets. I received, sorted, opened and

evaluated contents and distributed mail to supervisors. Prepared,

assembled and verified various documents and forms. Proofread all

documents for Managers, scheduled meetings and appointments. Knowledge in

Word, Excel and Power Point, and worked with Fidelio software for room

reservations. Prepared reports for General Manager, Sales Manager and

Banquet Manager. Worked with the public in house and outside sales.

Reserved meeting rooms and sleeping rooms for cliental. Excellent

organizational skills.

ITT Leisure Travel/Outdoor Recreation,

Holloman Air Force Base, New Mexico 9/02 - 6/03

Manager/Travel Consultant

Made reservations for leisure travel, extensive knowledge of leisure

fares, rules and regulations on Sabre Software. General office duties,

bookkeeping, daily activity reports, budgeting, money handling, ticket

stock and inventory. Managed and trained employees.

Alamo Travel Group, Holloman Air Force Base, New Mexico 4/02 - 9/02

Government Travel Consultant

Made reservations for military personnel, have extensive knowledge of

Government fares, rules and regulations, comprehension of government

travel orders, and able to obtain per-deim information for passengers on

Sabre Software. General office duties, bookkeeping, daily and weekly

government reports. Trained, and counseled employees.

Sato Travel, Holloman, Holloman Air Force Base, New Mexico 6/97 - 4/02

Government and Leisure Travel Consultant

Made reservations for military personnel (Government and Leisure Travel)

Extensive knowledge of government and leisure fares, rules and

regulations, comprehension of government travel orders, and able to

obtain per-diem information on Sabre and Apollo Software. General office

duties, bookkeeping, daily cash deposits, petty cash, debit memos,

payroll, daily, weekly activity reports and trouble shooting equipment.

Trained employees in Government and Leisure Travel.

Sato Travel, Holloman, Holloman Air Force Base, New Mexico 12/88 - 2/91

Government and Leisure Travel Consultant

Made reservations for military personnel (Government and Leisure Travel)

Extensive knowledge of government and leisure fares, rules and

regulations on Apollo Software. General office duties, bookkeeping, daily

cash deposits, petty cash, debit memos, payroll, daily, weekly activity

reports.

Contact this candidate