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Customer Service Manager

Location:
Mckeesport, PA, 15135
Posted:
September 04, 2010

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Resume:

Heather L. Campbell

**** ***** ****

McKeesport, PA 15135

***/***-****

abjcii@r.postjobfree.com

Objective: To obtain a position as a professional recruiter by applying my

strong recruiting experience and achieving my goals in helping

others. Professional recruiter with 10 + years of experience in

the retail, administrative, customer service, light-industrial,

and medical environments.

Education: UPMC Shadyside School of Nursing, August 2009-2010

University of Pittsburgh, Greensburg, PA (Graduated, April 1998)

Bachelor of Science, Psychology with per Minor in Business

Management

Internship: Transtar, Monroeville, PA; HR Intern

State Certified EMT B - Completed, February 2007

Professional Recruiting Experience: ________

Capital Healthcare Solutions

May 2007 - August 2009 Senior Account Executive

. Responsible for growing the pharmacy division by using traditional

and non-traditional recruiting methods to recruit pharmacists and

pharmacy technicians to fill job vacancies. Marketed viable

candidates to retail, hospital, mail order, and specialty

pharmacies. Cold called, recruited, interviewed, and scheduled all

employees at various clients. When the market became saturated with

pharmacists and our clients quit using placement agencies, then I

moved into the nursing and allied divisions to help them recruit

RNs, CNAs, Physical Therapists, Occupational Therapists, and allied

personnel.

Adecco Employment Services Murrysville, PA

February 2001 - 2007 Onsite Manager

. Promoted to serve as the main point of contact for Pharmacare

Specialty Pharmacy (a mail order pharmaceutical company), for

openings at the local and national stores. Recruited, interviewed,

and evaluated professional and skilled labor candidates for open

job orders. Other job duties included: interviewing tracking,

negotiating compensation, processing payroll, developing

subcontracting relationships, and preparing invoices for payment.

Aside from doing this, I still performed the tasks as an Office

Supervisor.

February 1999 - February 2001 Office

Supervisor

. Recruited, interviewed, and filled current positions; processed

background checks on all associates before being placed on a job;

updated local recruiting resources; traveled to areas to conduct on-

site recruits; attended job fairs and searched the internet for

qualified candidates

. Served as the main point of contact for all workers comp issues -

referred employee to practitioner, scheduled appointments, reported

the claim and assured patient followed prescribed treatment plan

. Tracked unemployment claims by providing accurate details to each

case and serve as the representative at unemployment hearings

. Maintained accounts payable to assure invoices were paid in a

timely manner

References Available upon Request



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