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Customer Service Administrative Assistant

Location:
Bakersfield, CA, 93306
Posted:
October 16, 2010

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Resume:

Linda D. Frost

**** ******** **., ***********, ** 93306 978-***-****

abjbr1@r.postjobfree.com

SUMMARY

An Administrative Assistant with extensive knowledge of software

applications, including desktop publishing, Microsoft Office, and

QuickBooks, who capably manages projects independently and is adept with

spreadsheets, database management, specialized productivity software,

bookkeeping, accounting, auditing payroll, procurement, and billing.

(Unemployed from 2006 due to spouses' Afghanistan war deployment and return

with serious battle damage requiring lengthy rehabilitation and concerted

personal care. Circumstances permit a resumption of career)

PROFESSIONAL EXPERIENCE

Licensed Nurse Assistant

2006 - 2007

Historic Homes of Runnemede Windsor, VT

Springfield Health and Rehabilitation Springfield, VT

. Helped residents with activities of daily living and providing

bedside care, including basic nursing procedures under the supervision

of a Registered Nurse (RN) or Licensed Practical Nurse (LPN)

. Monitored vital signs, performed catheterization, administration of

medications, med book and narcotics counts, administration of

subcutaneous insulin injections, use of glucometer, range-of-motion

exercises, positioning, ambulation, feeding and assisting residents

with meals, bathing and oral care

Administrative Assistant

Kelly Services Rutland, VT

1985 - 2006

. Reviewed invoices and statements, ensured accuracy and completion,

reconciled reports, checked figures, postings, documents, corrected

errors, ensured data was properly coded

. Posted transactions in journals and computer files; reviewed

printouts against journals, ensured accurate reporting

. Customer Service inbound and outbound calls to clients to quote

services and answer questions

. Managed written correspondence and other communication requirements

Family Assistance Coordinator

Fed-Source/US Army National Guard Beloit, WI

2003 - 2004

. Created family phone tree and informational book for emergency

notification and general support assistance to families, soldiers,

marines, airmen and navy personnel

. Directed servicemen and families where to seek specialized support

and assistance

. Opened and closed Armory facility, balanced and appropriated Family

Support bank account, met with Unit Commander monthly to discuss FSG

account and other operating issues

Facility Assistant Manager / Facility Customer Service

MedServ International Burlington, WI

2000 - 2002

. Assist Manager with input of inventory and repairs into data report

with Excel

. Print and proof read all reports and spreadsheets; send all to

corporate office

. Manage facility during Managers absence; take accountability for six-

person shop, handle all customer communications, and answer all

questions regarding repairs and deliveries

. Customer Service inbound and outbound calls to clients to quote

services and answer questions

. Coordinate with Sales Associate and Courier for pickup and delivery

of product

EDUCATION

Central Texas College, Killeen, TX Degree: Major, Business

Administration; Minor, Arts

American Intercontinental University, Harrisburg, GA Degree: Major,

Business Administration; Minor, Arts

College of Lake County, Grayslake, IL Certificate, Real Estate



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