HANS PENZEL Operations Management

*** **** **** ***** ********, hawaii 96821 808-***-**** (h);

224-***-**** (c) abjbgc@r.postjobfree.com

Award winning, results oriented Operations Manager with 10-years proven

success managing safe, efficient, profitable operations for Abbott

Laboratories

Highlights of Qualifications

< Expert knowledge of large-scale commercial production processes and

management.

< Results oriented manager drives safe, efficient production and achieves

all targeted corporate goals and objectives on time and within budget.

< Strategic leader; consistently seek out and implement operational and

safety enhancements.

< Skilled troubleshooter; repeatedly resolve the most complex problems and

challenges.

< Computer proficient; possess CompTIA A+ and Network+ Certifications.

< Outstanding communicator with engaging interpersonal skills; easily

interact with clients, colleagues, staff, and executives. Flawlessly

fluent in English and German.

Professional Experience

ABBOTT LABORATORIES, North Chicago, Illinois 2000 - 2009

Group Supervisor / Shift Engineer

. Directed 6 operators, overseeing management of 22 computer controlled

systems including 7 validated systems in a FDA-regulated pharmaceutical

manufacturing power plant.

. Operated, monitored, troubleshot, and performed startup/stop of coal and

gas-fired boilers (10,500 HP); steam, electric, and gas turbines; and

18,000-ton cooling capacity chiller systems with LP/HP air compressors,

CO2, N2, switches, and controls.

. Conducted detailed, comprehensive physical inspections to ensure optimal

operations of multiple water purification systems; examined pumps, water

softeners, large capacity distilled units, reverse osmosis units,

chlorine neutralizers, and multimedia, carbon, and Dynasand filters.

. Responded to outages and emergencies immediately; closely analyzed

environmental and safety impact and effect on client and profit.

. Trained new operators with a strong focus on safe and efficient

operations.

. Audited quality logs and charts of three groups.

Accomplishments

< Cited as the only Incident Free Group Leader (out of five) between

2005 and 2009.

< Promoted ahead of peers for consistently completing qualification

requirements in minimal time.

< Received award from Plant Director for rapid and effective response to

critical HAZMAT incident.

< Avoided four-day shutdown of production due to malfunctioning

equipment; coordinated across departments and modified production

flows within regulatory and operating guidelines.

CALICO CORNERS, Lake Bluff, Illinois 1999 - 2000

Manager, Upholstery Services

. Managed turnaround of custom upholstery services supporting six stores;

increased business 400%.

Accomplishment

< Slashed returns and dissatisfied customer rate by 90+% by establishing

process that detailed directions and specifications for each piece of

upholstered furniture.

Certifications

< Power Engineering Certified; National Institute for the Uniform

Licensing of Power Engineers (NIULPE)

< EPA Certified Universal Technician for EPA 608 Requirements

< Journeyman Licensed Industrial Mechanic (Munich, Germany)

< High/Low Pressure Boiler Operating License (Munich, Germany)

< CompTIA A+ and Network+ Certified

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