Connie Garay

**** *. *******

San Antonio, Texas 78201

Cell Phone: 210-***-****

E-mail: abjato@r.postjobfree.com

Objective: To obtain a positing in an established company where I can apply

my experience and

knowledge which encourages personal and professional

growth.

Qualification and Skills:

*Excellent interpersonal and communication skills.

*Strong ability to multitask work well on a busy and

environment.

*Proficient in Microsoft word, Excel, Internet, Outlook,

XP

*Highly motivated and willing to assume in increased

responsibility.

dependable, well organized with attention to detail,

team working and

*outgoing with a positive attitude.

Experience:

ACS/Xerox From:09/2009 to current

San Antonio, Texas

Customer Service

Assist customers with inbound calls regarding child

supports payments, inquire

if payment was received. Updating information and

issuing Texas Debit cards

and cancel lost or stolen debit cards, handled

disputing charges on their Texas

Debit cards. Review the customer transactions, send

out statements and transfer

calls to Texas Attorney general Office, also handled

escalated calls.

Conn's Credit Company: From 9/2008 to 9/2009

San Antonio, Texas

Customer Service

Inbound and outbound calls to customers based on an

auto dialer system.

was responsible to assist customers in regarding

billing and repair service

collections on a 60 day bucket of delinquent accounts.

Negotiate payments

arrangements and processed payments updated the

customer information.

Apex Systems: From 4/2007 to 9/2008

San Antonio, Texas

Customer Service/Billing

Answering incoming calls from customers regarding

their billing, updated

their account information verified all information and

make changes if needed.

Processed payments and resolved complaints and

resolutions for our customers.

Trinity Staffing/San Antonio Aerospace From 01/2001 to

4/2007

. San Antonio, Texas

Data Entry Clerk

Was responsible of the data entry for work maintenance

that was done on the

aircraft. Keeping track of all supplies and tools that

the mechanics checked out

and checked in was in charge of inventory control

QVC From 9/1998 to 01/2001

San Antonio Texas

Customer Service Representative

Answering incoming calls from customers to place

orders. Set up customers new

accounts and updated the customers new information on

our customer data based files.

Education: Edison High School: San Antonio, Texas

From : 1974-1977

Mansfield Business School: San Antonio,

Texas From: 1986-1987

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