Frank Hernandez
*** ***** **. ***** **********, NJ 07060
abjap7@r.postjobfree.com
OBJECTIVE: Secure a unique leadership position that combines overarching
organizational and business development responsibilities, with the
opportunity to engage category-leading clients through the delivery of
hands-on, senior-level creative and strategic counsel - with the end goal
of increasing client loyalty and driving agency profitability.
EXPERIENCE:
F.A.H. Communications - January 2010 - Current:
. Consultant and senior marketing communications counselor
- Provided senior-level communications consultation to several leading
consumer brands
- Provided senior-level communications consultation to Middleberg
Communications (NYC) and the CEO Don Middleberg, on the formation and
development of a sports-focused, consumer marketing practice within
Middleberg's $4MM business model
Taylor Global Inc - May 1998 - December 2009:
Managing Partner / Owner / Shareholder - 01/04 - 12/09
. Client retention, relations and account leadership
- Maintained direct and daily relationships with senior client contacts
within the communications and marketing departments at MasterCard
Worldwide, P&G, Gillette, Nabisco and Nestle Purina
- Directed a dedicated team of 17 executives from 2003 - 2009, seeing
MasterCard's fee revenue increase from $1.1MM to a $3.3MM annual average
(represented Taylor's largest client relationship from 2004-2006)
- Directed a team of executives from 1999-2004, leveraging all sports
marketing investments and new product launches for Gillette. Efforts
included the launch of the Gillette Mach 3 and M3Power shaving systems, the
naming rights announcement of Gillette Stadium with the Patriots and seven
Gillette $1 million Challenge Series events at the NCAA Final Four and MLB
WS
- Co-led a team in 2008-2009 that successfully on-boarded Cincinnati-based
P&G revenue / assignments via the sports marketing and ER departments,
implementing fully-integrated programs supporting P&G newly forged NFL and
USOC sponsorships. Programs featured Men's Grooming, Women's Beauty and
Household Needs business units, touching 20+ brands
- Annually managed/mentored a team of 30+ account professionals across
three anchor accounts, with profit margins exceeding 25%, representing $5+
MM in revenues under direct management (or 15% of Taylor's overall global
revenue). Accounts under direct management never participated in an agency
review and experienced organic growth in challenging economic conditions
. Led Taylor's award-winning Client Services practice area
- Spearheaded Taylor's cross-functional creative and strategic practice
area comprised of 10-15 creative directors, account planners, business
analysts, digital marketing experts and strategic researchers, with the
sole mandate to increase the strategic and creative outputs of the agency
- Directed the development and ideation of ALL creative communications
platforms and had final agency approval on creative and final client-ready
campaigns for every key Taylor account, with each of Taylor's three (3)
creative directors reporting directly
- Regularly presented fully-developed and award-winning creative concepts
and integrated platforms to key client partners including MasterCard, The
Home Depot, GSK, P&G / Gillette, Nabisco, Nestle Purina, Coca-Cola and
Diageo
- Led the development of Taylor's strategic principles, which continue to
govern network-wide best practices and daily client engagement. Ensured
Taylor's marketing communications campaigns were measurable and aligned
directly to maximize impact on client business objectives. Strategic
revenue increased 300% from 2005 - 2009 and now represents 30-35% of
organization's overall revenue. Taylor was named 2008 Agency of the Year;
2009 Strategic Agency of the Year; 2000-2009 Agency of Decade (Holmes
Report)
. Developed and launched critical new practice areas & Catalyst PR
- Developed and managed Taylor's digital and emerging media practice.
Established growth plan and business objectives, led client immersion
sessions and saw digital revenues increased 150% since 1/07, by ensuring
that digital and emerging concepts were at the core of creative ideation
-Along with fellow managing partners, oversaw Taylor's multi-cultural
practice - Taylor PRimero, located in the New York, Chicago and Los Angeles
offices. Personally established the growth plan and business agency
objectives, led client immersion sessions and actively presented
capabilities of Catalyst to new and existing client partners. Successfully
secured revenue from each of Taylor's top-10 billing client partners in the
first year of the practice's existence
- Along with CEO, developed the business strategy for the creation of
Taylor's subsidiary agency, Catalyst Public Relations. Oversaw agency's
staff of 15 professionals from 2004-2006, while maintaining a personal
equity position in the organization until 2009. Revenues have increased
from $800K (2005) to nearly $5MM in 2009 with profits margins nearing 30%
. Led CEO's task force on enhancing network profitability and
collaboration
- Worked with CEO and CFO to establish true network-wide P&L and
profitability analysis. Directly maintained, managed and dispatched network-
wide resource allocation across all practice areas and account teams. Co-
authored organizational strategy and growth plan designed to ensure greater
percentages of revenue was secured through the delivery of strategic
counsel
- Oversaw the HR department from '06-'08 at Taylor and worked with
consultants Second Quadrant Solutions and The Leaders Edge to create
professional development curriculum
. Business development
- Maintained a critical role in securing new client partner and organic
revenue growth from 2001-2009. Key client acquisitions included, P&G, The
Home Depot, GSK, Sam's Club and Xbox 360
EDUCATION: B.S. Marketing Communications - Monmouth University, West Long
Branch, NJ 1998; Executive Leadership Education - Harvard Business School
2004-2007
INTERESTS & RECOGNITION: Adjunct professor of communications, Monmouth
University (2003-current); PR NEWS top-15 professionals under 30 (2004),
Silver Anvil award winner (1999, 2003 - MasterCard), avid father, fisherman
and Bruce Springsteen enthusiast
REFERENCES & FURTHER BACKGROUND: Available upon request