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Customer Service Supervisor

Location:
Benton, KY, 42025
Posted:
October 16, 2010

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Resume:

Lacy Petty

**** **** ******

Benton, KY. *****

270-***-**** Cellular

Introduction:

I am a reliable, dedicated, and customer service oriented individual. I am a quick learner

and enjoy working in a fast pace environment. I enjoy keeping busy. I have many years

experience in customer service, cash flow, and other aspects of accouning. I have over eight

years of experience with computers and operating programs. I have worked with Microsoft Excel,

Word, Works, Powerpoint, and other programs. I am always Interested in challenges and new

experiences.

Education:

•McEwen High School -- Graduated in 2002 with Honors

•Columbia State Community College -- Attended August 2001 to May 2003. Seeking Accounting

Degree through online courses.

Work Experience:

•Lynx Services, LLC -- January 7th, 2008 to Present

Paducah, Ky. 42001

Supervisor -- Tim Barnes

Processed insurance claims for State Farm and later Met Life Auto and Home.

Duties include: Claims processing, handling of confedential information, and

computer processing.

I was previously a licensed insurance adjuster for the state of Kentucky. This

was required for my previous position at Lynx, along with licenses for other states. Due to the

licensing process, many background checks have been run. My licenses for for

this company were cancelled freely when Met Life Auto and Home did not renew contracts with

Lynx Services.

•Pilot Travel Center -- October 2007 to January 2008

Paducah, Ky. 42001

Duties included: Customer service, money handling and cash flow, stocking,

answering phones, and product upselling.

•United Propane Gas -- August 2006 to August 2007

Dickson, Tn. 37055

Supervisor -- Mary McDuffie or Joe Stepp

Office Duties Included: Daily bank deposit, answering phone, scheduling

appointments, customer service, computer input, product ordering, cash flow and control, and

accounts payable and receivable.

Lacy Petty

2320 Main Street

Benton, KY. 42025

270-***-**** Cellular

•Flying J Travel Plaza -- August 2004 to August 2006

Fairview, Tennessee

Supervisor -- Tony Vincent or Lara Curran

Clerk Duties Included: Customer service, cash flow and control, stocking,

answering phones, checking in stock orders, and customer service.

Accounting Manager (Back-up) Duties Included: Meeting two daily deadlines for

bank deposits, computer input, customer service, stocking and ordering of products, and payroll.

•P & D Quick Stop -- July 2003 to 2004

Waverly, Tennessee

Supervisor -- Philip Vanderford (owner)

Duties Included: Customer service, cash flow and control, stocking, answering

phones, cooking and cleaning, and checking in and ordering of stock.

References Available upon request.



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