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Customer Service Sales

Location:
Jacksonville, FL, 32256
Posted:
September 08, 2010

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Resume:

Jacquelynn Kelley

***** ****** **** **, ********, AL 35634

615-***-****

abj9uk@r.postjobfree.com

Objective A full or part-time secretarial or clerical position. I

enjoy meeting new people and working as part of a team.

Skills Excellent Organizational Telephone Answering, 4-Line System

Skills Word Processing and Typing, 96+wpm

Strong Customer 10-Key Calculator

Relations Skills Filing

Computer Proficiency

Data Entry /

Transcription

Computer: Microsoft Office 2003, 2007 & Professional, Word,

Excel, Power Point, & Outlook. Also proficient with Olympus

DSS Transcription Software.

Experience Legal Secretary July 2010 -

John M. Kennemer, Attorney at Law, Tuscumbia, AL August 2010

Handled all word processing and typing. Faxed

releases for Medical Records to hospitals and

doctors' offices. Printed checks from Quicken.

Communicated with clients regarding the status

of their case. Answered the telephone and

represented Mr. Kennemer in a professional and

businesslike manner. Temporary position while

secretary was on maternity leave.

Accomplishments:

Assisted in compiling a Civil Rights Brief that

was due under strict deadline.

Scopist / Transcriptionist May 2010 -

Clark Court Reporting, Florence, AL Present

Listen to Audio, Proofread, and Complete Medical

Depositions under deadline.

Court Reporter January 2006

US Legal Support, Inc., Jacksonville, FL - July 2009

Independent contractor for US Legal, taking

court reporting depositions.

Office Staff January 2007

Power Management, Jacksonville, FL - July 2009

Performed various clerical duties, filing,

create folders, answer phones, maintain

organized work space, insure time schedules were

met.

Court Reporter September

Official Reporters, Inc., Jacksonville, FL 2003 - July

Independent contractor for Official Reporters, 2007

taking court reporting depositions, hearings,

trials.

Sales Clerk/Cashier May 2003 -

Shell Gas Station, Jacksonville, FL August 2003

Gas station attendant, cleaned store, loss

prevention of gas, stock shelves, etc.

Sales Associate/Cashier January 2003

Linens-N-Things, Jacksonville, FL - May 2003

Cashier, stock shelves, merchandising, customer

service, order products, etc.

Insurance Processor August 2002

Healthcare Business Resources, Jacksonville, FL - December

Posted payments made by insurance companies for 2002

patient ER visits.

Medicare Billing Specialist January 2001

HCA Patient Services, Jacksonville, FL - July 2002

Answered questions regarding Memorial Hospital's

Medicare Accounts.

Medicare Collecter and Customer Service August 1999

Representative - December

HCA Medicare Service Center, Nashville, TN 2000

Online Medicare Claims Processing.

Education Associate's Degree in Court Reporting 2003

Stenotype Institute of Jacksonville, Florida, Jacksonville,

FL

High School Diploma 1998

Madison Academy, Nashville, TN

References John M. Kennemer, Attorney at Law

Office 256-***-**** Cell 256-***-****

Tammy August, Clark Court Reporting

Office 256-***-**** Cell 256-***-****

Linda Sanderson, Power Management

Office 904-***-**** Cell 904-***-****

Debbie Sine (Personal Reference)

Cell 256-***-****



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