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Medical Assistant Customer Service

Location:
Woodbridge, VA
Posted:
January 21, 2015

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Resume:

JOSEPH S. ZEPEDA

Medical Assistant

abj9m8@r.postjobfree.com, 571-***-****

Clinical Skills

• Administer vaccines & medications (IM, SC, ID)

• Administer and interpret tuberculin tests

• Venipuncture (via Evacuated tube, Butterfly & Syringe methods)

• Capillary/Dermal puncture

• Urinalysis

• Hemoccult/ Guaiac testing

• EKG/ECG

• Vital Signs

• Visual acuity (Snellen, Rosenthal, Ishihara)

Administrative Skills

• ICD-9-CM & CPT (basic) coding

• Triage (via telephone & in person)

• Medical records filing

• CMS-1500 claims completion

• EHR (electronic health records) – Med iSOFT CiMo

EDUCATION

Everest College, Woodbridge, VA 2013

Medical Assistant Diploma

Certifications:

• Occupation Safety and Health Administration 2013

• First Aid 2013

• American Heart Association BLS,CPR, and AED For Healthcare Professionals 2013

• Blood Borne Pathogens 2013

WORK EXPERIENCE:

Mt Vernon Internal Medicine 2013

Medical Assistant (Internship)

• Prepared treatment rooms for patient examinations, keeping the rooms neat and

clean.

• Interviewed patients to obtain medical information

• Measured their vital signs, weight, and height.

• Authorized drug refills and provide prescription information to pharmacies.

• Cleaned and sterilize instruments and dispose of contaminated supplies.

• Prepared and administer medications as directed by a physician.

• Showed patients to examination rooms and prepare them for the physician.

Papa John’s Pizza 2012-Present

Shift Manager

• Achieves restaurant operational objective by contributing information and recommendations

to strategic plans and reviews, preparing and completing action plans, productivity, quality,

and customer service standards.

• Updates job knowledge by participating in education opportunities

• Deliver a range of food products and related promotional articles, such as pizzas, door

hangers

• Verify customer’s identity, delivered pizzas and collected money on time.

• Assist with in-store operations, such as assembling of delivery boxes, floor cleaning and

dish washing.

• Help cooking staff in making pizzas during heavy walk-in periods to ensure smooth

operations.

• Maintain record of vehicle mileage, fuel consumptions and deliveries on designated routes.

• Coordinated with centralized company’s office in case of emergencies and customers

complaints.

Rick the Tool Man 2012-2013

Receptionist

• Operated telephone switchboard to answer, screen, or forward calls.

• Scheduled appointments

• Greeted persons entering establishment, determined nature and purpose of visit, and

directed or escorted them to specific destinations.

• Transmitted information or documents to customers, using computer, mail, or facsimile

machine.

• Filed and maintained records.



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