Michelle E. Franklin

**** ******* *****

Indianapolis, IN 46205

Home 317-***-**** Cell 317-***-****

abj73d@r.postjobfree.com

Highlights of Qualifications

. Six years experience as Administrative Assistant

. Twenty years experience as Office Associate and Manager

. Thirty five years experience in customer service

. Proficiency in Microsoft Office and Windows

. Great organizational skills, dependability,

trustworthiness, loyalty and ability to

work independently with a team-player mentality

Professional Experience

11/1975 - present Kmart Corporation /Sears Holding Corporation

Jewelry Department Manager

. Supervision of Jewelry Associates

. Customer Service

. Maintaining unit and pricing integrity

. Visual merchandising

Pricing Coordinator, Super Kmart

. Maintaining unit and pricing integrity

. Resetting counters

Administrative Assistant

Super Kmart District Office, Kmart

Regional and District Office

. Financial Reporting for Grocery area of business

. Managing calendar for District Managers, Regional

Managers

. Travel arrangements for District, Regional and Store

Managers

. Monthly statistic compilation for district and regional

stores

. Plan, schedule and organize meetings

. Collect, analyze and distribute daily statistics

. Collect data for corporate personnel files

. Conflict resolution

. Monitor competition

. Coordinate and supervise grand openings

. Assist in audit of entire store operations for district

Office Manager, Kmart Corporation

. Supervision of 9 associates

. Training of associates, store managers and loss control

managers

. Accounts payable/receivable

. Bank deposits

. Reconciling cash to sales

. Merchandise ordering

. Menu driven data entry to generate monthly and yearly

accounting reports

. Scheduling of associates

. Payroll

Education

1969 - 1973 Graduate of Shortridge High School,

Indianapolis, IN

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