Medical Assistant Customer Service

Medical Assistant

Objective

I am a trustworthy and a hardworking medical assistant who would like to

have the opportunity to use the skills I have obtained and apply them to a

professional setting in a fast-pace environment.

Skills/Education

Medical Assistant Program at Everest Institute May 2009-January 2010

Vitals, HCT, chemical urinalysis, bandaging, sterile tray setup, visual

acuity, RX writing, Pt education, scheduling in-office surgery, EKG,

Ear/Eye Irrigation/ Instillation, blood draws, injections, glucometer,

strep test, mobility device instruction, sterilization, ICD-9/CPT Coding,

medisoft software, knowledge of bookkeeping, physical test, medical

terminology.

Work History

Star Internal Medicine- May 2010-Present

Medical Receptionist/Assistant

Responsibilities includes answering phones, taking messages, co-payments,

scheduling appointments, greeting patients, rooming patients, taking

vitals, preparing charts, faxing, filing, bookkeeping, making referrals,

restocking, copying, checking-in patients, checking-out patients,

maintaining office.

Internship- December 2009-January 2010 Associates in Central Ohio

Obstetrics and Gynecology

Medical Receptionist/Assistant Intern

While I was on my internship I was able to use the knowledge I obtained in

school at a medical office. Some of those included- blood draws,

injections, filing, preparing charts, checking-in patients, vitals,

faxing, coping, rooming patients, sterilization, scheduling appointments,

phone triage. checking-out patients.

Blockbuster- June 2008-June 2010

Customer Service Rep

Responsibilities included greeting customers, answering phones, cashier

duties, maintaining store, restocking, helping customers.

Ergon Employment Solutions- January 2008-June 2008

Job Coach

Responsibilities included helping mentally disabled people learn/excel with

their professions. I would meet them at their job site and would assist

them with their job training until they were self sufficient.

Brown Bag Massage- November 2007- January 2008

Receptionist

Responsibilities included answering phones, greeting customers, scheduling

appointments, taking messages, maintaining office, bookkeeping, cashier

duties, and various other office duties.

Ricart Automotive- August 2005-September 2007

Receptionist

Responsibilities included answering multi-line phones, cashier duties,

greeting customers, bookkeeping, faxing, copying, filing, taking messages,

money drops, titling, and various other office duties.

Khol's- September 2004-March 2005

Cashier

Responsibilities included- cashier duties, greeting customers, counting

down register, maintaining store, restocking.

Bob Evans- April 2003-August 2004

Hostess

Responsibilities included- cashier duties, greeting customers, seating

customers, counting down register, helping servers, busing tables.

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