ABRAHAM MARTEY
**** ******** *****, *** ****, California 95125
abj639@r.postjobfree.com
TECHNICAL MARKETING ENGINEER TECHNOLOGY PRODUCT MANAGER
QUALIFICATIONS PROFILE
Hands-on and technically inclined professional, equipped with broad-based background in Internet communications, data networking, and
information technology. Demonstrate expertise and business acumen in technical marketing, product development, and team management.
Leverage solid technology knowledge, cutting-edge tools and techniques in developing technical solutions for business-specific needs
and client requirements. Excel in leading top-performing teams to achieve high quality and timely deliverables.
AREAS OF EXPERTISE
Network Architecture and Design High-Speed Internet Routing and Switching Research Methods and Survey Design
Statistical Modeling and Data Analysis Business Intelligence and Data Analytics
Customer Service Training Development and Implementation
RELEVANT EXPERIENCE
DEVRY UNIVERSITY FREMONT, CA
ADJUNCT FACULTY – COLLEGE OF ENGINEERING AND INFORMATION SCIENCES (PART-TIME) 2014–PRESENT
- Educated students on Networking and Data Communications and Applied Statistics courses.
WORLD FINANCIAL GROUP SAN JOSE, CA
MARKETING ASSOCIATE AND FINANCIAL EDUCATOR (PART-TIME) 2012–2014
- Demonstrated expertise in marketing and selling various financial products and services.
- Coordinated financial education on behalf of nonprofit organization for groups and families.
KITSS, INC. MORGAN HILL, CA
DIRECTOR OF INFORMATION TECHNOLOGY SERVICES 2011–2012
- Took full charge of program management and business development activities, involving information technology acquisition,
systems integration, and technical consulting services.
- Developed solutions for proposal responses in the areas of data telecommunications and internetworking technologies.
- Worked on strategies for partnerships and joint bidding efforts on information technology opportunities.
- Recruited technical consultants for delivering technical solutions to clients in the areas of database development and
programming, web solutions, geographic information systems, voice over Internet protocol (VoIP) implementation, and Internet security
implementation.
CISCO SYSTEMS RESEARCH TRIANGLE PARK, NC (1996–1999), SAN JOSE, CA (1999–2011)
TEAM LEAD – CISCO SYSTEMS ADVANCED SERVICES 2004–2011
- Led the delivery of high-touch technical support services to premium Internet service providers and enterprise networks.
- Visited high-profile domestic and international customers to discuss technical support issues, as well as to deliver
technical training to network operations and implementation engineers
- Assisted in interviewing, recruiting, and mentoring new team members
- Worked with supervisor to define team development and training needs and scheduling around the clock support coverage.
PRODUCT MANAGER – CISCO SYSTEMS CARRIER CLASS MULTI-SERVICE BUSINESS UNIT 2001–2004
- Defined requirements, drove marketing efforts, and performed new product forecasting for the Gigabit Switch Router (GSR)
platform.
- Presented product features and roadmap during briefing meetings with key customers.
- Worked with development engineering to enhance existing route processors with new capabilities to support stability and
performance of routers.
- Investigated and proposed architectures for interconnecting routers towards maximizing leverage of costly high speed router
optical interfaces.
- Facilitated new product training for customer and field engineers.
- Ensured coordination and timely resolution of customer product performance and reliability concerns and bug fixes.
TECHNICAL MARKETING ENGINEER – CISCO SYSTEMS CARRIER CLASS MULTI-SERVICE BUSINESS UNIT 1999–2001
- Collaborated with development teams, product managers, and key customers to define new product requirements and prioritize
product features.
- Worked with marketing teams on collateral development for new product launches.
- Delivered technical presentations to engineering staff of key customers during briefing meetings
- Conducted technical research; solution and proof-of-concept testing; performance testing; and competitive analysis.
- Participated in the preparation and representation of the company in trade shows such as SUPERCOMM; as well as represented
company in sponsorship events during conferences of the North American Network Operators Group (NANOG).
- Prepared and delivered technical training on IS-IS routing and the Border Gateway Protocol (BGP) at NANOG and CISCO
Networkers events, respectively.
- Partnered with third-party developers on technical product content and training development for field engineers and customers
- Organized and delivered comprehensive product training to field engineers and customers worldwide
- Utilized strong technical writing skills in creating several technical white papers on router architecture, routing
protocols, and optical networking solutions.
Earlier Position Held:
CUSTOMER SOLUTIONS ENGINEER – CISCO SYSTEMS ADVANCED SERVICES
NETWORK ENGINEER – SPRINT COMMUNICATIONS BUSINESS SERVICES GROUP
OTHER EXPERIENCE
COLLEGE OF ENGINEERING AND INFORMATION SCIENCES – DEVRY UNIVERSITY, SAN JOSE, CA
ADJUNCT FACULTY 2014
EDUCATION
DOCTOR OF PHILOSOPHY IN INFORMATION TECHNOLOGY: 2014
Capella University, Minneapolis, MN USA
MASTER OF BUSINESS ADMINISTRATION: 2010
Keller Graduate School of Management – DeVry University, San Jose, CA USA
MASTER OF SCIENCE IN ELECTRICAL ENGINEERING
Saint Petersburg State Institute of Technology, Saint Petersburg, Russia
INDUSTRY CERTIFICATIONS
Cisco Certified Internetworking Expert (CCIE) – Emeritus
Heartland Institute’s Certified Financial Educator (CFE)
UNIX/C Programming Certificate – George Washington University, Sterling, VA
PROFESSIONAL AFFILIATIONS
Association of Computing Machinery (ACM)
Institute of Electronic and Electrical Engineers (IEEE)
Informs Information Systems Society, Information System Audit and Controls Association (ISACA)
TECHNICAL ACUMEN
IP Networking MPLS Cisco Routers UNIX /Linux SPSS Data Analysis with Microsoft Excel
Data Modeling with SmartPLS Basic Data Analysis with R
PUBLICATIONS
Aziz, Z, Liu, J., Martey, A.M., and Shamim, F. (2003). Troubleshooting IP routing protocols. Cisco Press. Indianapolis, IN. ISBN: 1-
58705-019-6.
Martey, A.M. (2002). IS-IS network design solutions. Cisco Press. Indianapolis, IN. ISBN: 1-57870-220-8.
Martey, A. M. (2014). IPv6 acceptance in US enterprise networks: An investigation with structural equation modeling (Doctoral
dissertation, Capella University).