Linda M. Markley

**** ********* ***** *****

Cary, NC. 27518

919-***-****

abj4if@r.postjobfree.com

OBJECTIVE My objective is to bring my extensive experience with

customer service, marketing and client relationship field and

apply it to this position. My ability to adapt to customer

needs and requests and company requirements expresses my

commitment to providing the best customer service. By making

use of my strong focus on communication skills, interpersonal

relationship skills with the ability to be flexible and

adaptable to my employer and customers would allow me to be a

beneficial team member of your business.

EDUCATION Bachelor of Science in Business Administration,

College of Finance

- Pennsylvania State University

Certified Holistic Massage Therapist

-The Healing Arts and Massage

School, nationally and state certified, Raleigh, NC

EXPERIENCE Massage Envy and Spa - April 2011 through Present

Therapist for a national franchise

Follow established procedures and protocols

Increased customer base through selling of memberships

Provide superior customer service

Carolina Partners Wellness Center --

April 2011 through

May 2014

Massage Therapist for a holistic wellness center

Established a strong client base of current patients of the center through

education of the benefits of massage

Increased outside clients

Syeni Salon and Spa - October 2008

through December 2010

1. Managed front desk appointments, payments and client

inquiries while using the Millennium software program.

2. Established protocols for newly hired therapists.

3. Increased client base and repeat customers.

4. Identified marketing strategies to increase foot traffic as

well as internet sales.

5. Educated clients on the benefits of massage and relaxation

while maintaining a high degree of professionalism and

putting the needs of the clients first.

6. Lead massage therapist for a new salon and spa.

Integrative Chiropractic - August 2007

through August 2008

1. Managed front office procedures; included scheduling,

insurance verification and marketing of chiropractic

services to various businesses.

2. Defined and implemented all aspects of massage therapy into

this office through education and demonstration of the

benefits of massage for the patients.

3. Increased foot traffic by creating and offering various

modalities for customers and business.

4. Assisted the chiropractor with patient set up,

rehabilitation exercises and electric stimulation

procedures.

5. Massage therapist for a newly established chiropractic

practice.

The Spa by Mitchell's - June 2007 through

August 2007

1. Massage therapist for a well established company in the

Raleigh area.

2. Increased repeat clients for the employer as well as

strengthening my own skills in the spa setting.

Ultrascooters Incorporated - June 2003

through January 2006

1. Business office administrator for a scooter and motorcycle

company.

2. Managed incoming inventory, accounts receivable and

payable, customer relations and documentation.

Mail Boxes, Etc - April 1990 through

September 1996

1. Owner and operator of a nationally recognized franchise in

Clearwater, Florida.

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