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Customer Service Assistant

Location:
Charlotte, NC
Posted:
January 20, 2015

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Resume:

Latara Cannon

**** ****** ***** **. *** L

Mint Hill NC, 28227

202-***-****

abj449@r.postjobfree.com

Objective: Seeking a position working in a medical environment, while continuing my education

in pursuit of becoming an obstetrician.

Experience:

It’s Fashion Metro: Charlotte, NC (November 2013- Current)

Second Assistant Manager

Provide Excellent Customer Service

Assist with hiring

Train new employees

Reconcile Cash Accounting

Inventory Control

Ensure policies and procedures are implemented daily

Ensure store and company goals are met daily

Remprex, LLC: Charlotte, NC (May 2013 - August 2013, May 2014 – August 2014)

Temporary Human Resources Assistant

Assist with New Hires:

Personal Information Paper Work

Benefits

Back Ground Checks

File personal info for all Romper and Nascent employees in various states; including

North Carolina, Texas, Illinois and California

Take care of all incoming and outgoing mail

Answer questions via phone and e-mail

Off Broadway Shoe Department: Charlotte, NC (May 2007- November 2013)

Provide Excellent Customer Service

Reconcile Cash Accounting

Clearance Supervisor

Training

Inventory Control

Retire Merchandise

Restock Merchandise

Vector Marketing: South Charlotte, NC (February 2013 - Current)

Sales Field Representative

Time Management

Over $3000 in career sales

Springhill Suites-Columbia: Columbia, MD (July 2009- September 2009)

Opened the Hotel

Distributed and arranged necessary items for hotel rooms.

Learned Fosse, Marriott computer program.

Front Desk Associate

Ensure that guests’ requests are met and that any complaints are handled timely and

effectively.

Maintain presence at desk during all hours of operation.

Communicate effectively with individuals inside and outside the facility.

Ensure front desk and office (including files) are maintained in a clean and

organized manner.

Ensure collections, including credit card and direct bill, are executed in accordance with

Company policies.

Maintain proper control over keys, safe deposits, and all Company and guest property.

Ensure that occupancy is maximized

Ensure that all required documentation (daily reports, checklists, etc.) are

completed in a timely manner.

Respond quickly and appropriately to emergency situations.

Long Horn Steakhouse: Bowie, MD (June 2006 –May 2007)

Lead Hostess

Manage Front of Restaurant

Maximize the seating capacity in restaurant

Cooperate with management to ensure customer satisfaction

Texas Roadhouse: Charlotte, NC (March 2005- June 2006)

Takeout Hostess

Prepare foods for call in orders, walk in orders and faxed in orders.

Education:

University of North Carolina in Charlotte: (August 2011 - Current)

9201 University City Boulevard.

Currently Enrolled, Bachelor’s Degree in Pre-biology

Anne Arundel Community College: (August 2007 – May 2011)

College Parkway Arnold, Maryland.

Transferred, Associates Degree in Pre-medicine

Skills:

Proficient in Microsoft Word, Excel and PowerPoint



Contact this candidate