Michelle Byrd

*** ******* **, *********, ** ***74

201-***-**** (Cell)

abj3tn@r.postjobfree.com

I h ave 29 years of experience, including as an Office Coordinator, as a New

Summary

A ccounts Representative and as a Stock Transfer Clerk in industries including

Educational Services and Depository Institutions.

Most recently, I have been working as an Office Coordinator at Liberty Academy

Charter School from October 2002 to July 2013.

M y skills and experiences include: Executive Management, Policy Analysis,

Finance.

Office Coordinator, Liberty Academy Charter School, Jersey City, NJ Oct. 2002 - July 2013

Experience

Supervised office staff.

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Trained employees on work procedures.

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Explained work procedures and company policies to staff.

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Led and managed production team.

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Ensured production goals were met.Responsible for all student

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enrollment, registration and application process.

Insures all student data is processed into power school system.

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In charge of all Food Service functions, including free and reduced lunch

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applications, accounting,ordering, record maintenance and reporting in

c ompliance with state and local regulations, oversee the lunch aids,

serves as liaison with DOE'S child nutrition program.

Coordinating all student transportation forms and all appropriate

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records.

Serve as liaison with Jersey City BOE Transportation.

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Maintained excellent communication within department.

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Maintained office records.

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Provided status updates of office activities to senior management.

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Received and prioritized telephone calls.

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Maintained effective working relationships with employees.

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Resolved customer complaints.

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My accomplishments included Employee of the year 2005,Making the

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Difference awarded 2009,Events and Fundraiser awarded 2011.

New Accounts Representative, Pershing Division of DLJ-Investment, Sept. 1997 - June 2002

Jersey City, NJ

Corresponded with customers to answer inquiries.

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Resolved account problems.

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Prepared general investment on all new accounts, applications and

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agreement.

Ensured compliance with governmental regulations.

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Reviewed and updated client documentation to ensure accurate and

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complete records.

Proficient with computers.

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Communicated with branch personnel regarding customer disputes.

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Received and responded to incoming calls regarding inquiries,

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return/repair calls.

Stock Transfer Clerk, The Trust Company of New Jersey, Jersey City, NJ Jan. 1985 - July 1996

Corresponded with customers to answer inquiries.

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Resolved account problems.

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Coordinated transfer and delivery of security certificates.

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Prepared reports of daily transactions and earnings for individual

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customer accounts.

Verified ownership and transaction information.

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Ensured compliance with governmental regulations.

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Reviewed and updated client documentation to ensure accurate and

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complete records.

Proficient with computers and certificate records.

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Communicated with branch personnel regarding customer disputes.

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Received and responded to incoming calls regarding product orders,

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inquiries and return/repair calls.

Prepared and submitted debits, credits and adjustments.

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Michelle Byrd

C ommunication Skills, Customer Relations, Documentation, Executive

Skills

M anagement, Microsoft Office, Personnel, Policy Analysis, Telephone Skills,

Finance, Financial, Accountancy, FORMS, Reports, Transportation

Occupational licenses and certifications C ertificate: Computerized Financial Services, American Institute of Finance,

08/1997; New Jersey

C ertificate: General Secretary, School for Executive Secretary, 09/1984; New

Jersey

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