Ann Caskinette Johnson

**** ****** ****** *****

Cottage Grove, MN 55016

Home: 651-***-****

abj3s5@r.postjobfree.com

Administrative Assistant

Profile:

Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Detail oriented, possesses executive presence, maturity and judgment. Able

to juggle multiple priorities and meet tight deadlines without compromising quality. Work efficiently and effectively in a high pressure environment. Able to maintain a high degree of confidentiality. Enthusiastic with a positive outlook and “can do” attitude.

Education:

Ashland High School Ashland WI

Duluth Academy of Hair Design – Duluth MN

Office Skills:

Office Management, Records Management, Event Management, Database Administration, Spreadsheets and Reports, Travel Coordination, Office Supply Coordinator, Electronic Calendaring, Executive Support

Computer Skills:

MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Access, Internet, Lotus Notes 8.5, Windows, Visio

Experience:

Kelly Services at BlueCross BlueShield of Minnesota - Contract Work

Administrative Assistant III, 6/2013 to 12/31/2014

Executive Electronic Calendar Management, directly supporting Director, Project Managers and multiple Project Coordinators. Schedule complex meetings with both on and off site participants and event coordination. Work independently and as team member with little or no supervision. Maintain multiple department lists and charts. Monitor multiple program controlled conference rooms. Order and maintain office supplies, copier and fax maintenance. Excellent attendance history. All administrative tasks and other duties as assigned.

National Engineering Service Corporation at Black & Veatch - Contract Work

Receptionist/Project Support Assistant, 12/2012 to 5/2013

Receptionist, main point of contact for all requests. Conference room access control. Receive and prepare FedEx and UPS shipments, internal mail distribution. Order and maintain office and break room supplies. New Hire Orientation; I 9 form preparation. Set up work spaces, supply distribution, receive and return computers for new hires and terminations to corporate office. Maintain multiple office lists and machines (printer and fax). Expense Report reconciliation and Invoice Processing. Plan and Coordinate events.

Kelly Services at BlueCross BlueShield of Minnesota - Contract Work

Data Entry/Customer Service, 10/2012 to 12/2012

Responsible for compliance to internal and external forms and procedures for account creation, renewal and changes. Member mailings

Kelly Services at BlueCross BlueShield of Minnesota - Contract Work– temporary assignment.

Administrative Assistant, 9/2012 to 10/2012

Executive electronic calendar management. Assemble Board books for quarterly Board Meetings. Expense Report reconciliation and Invoice processing. Provide timely, courteous response to information requests.

Fox-1 Resources at Flint Hills Resources/Koch Pipeline - Contract Work

Administrative Assistant, 4/2012 to 7/2012

Generate Purchase Requisitions for goods and services. Sort and prepare documentation for archive. Convert form format in Access. Excel Updates: Contractor database and Local Emergency Planning Committee contacts. Meeting minute preparation. Catering arrangements, conference room setup, Party and Celebration planning.

General Dynamics Advanced Information Systems (Formerly known as Control Data Corp.)

Administrative Assistant/Property Specialist, 11/2003 to 12/2010

Handled multifaceted clerical tasks (e.g., data entry, filing, records management, expense report reconciliation and purchase requisitions for goods and services) as assistant to Program Management. Coordination of travel arrangements. Quickly became a trusted assistant known for “can do” attitude, flexibility and high quality work.

Communicated effectively with multiple departments to plan meetings with both on and off site Customers. Established strong relationships to gain support and effectively achieve results.

Executive calendar management, organizational planning and client relations.

Earned excellent marks on performance reviews with citations for excellence in areas including work volume, accuracy, and quality. Ability to learn and master new concepts, positive work ethic, and commitment to providing unsurpassed service.

Secret Security Clearance (DISCO – inactive)

Control Data Corp Bloomington, MN

Secretary – Grade 06, 12/1980 to 11/2003

Department Secretary supporting group of 4 Managers and up to 60 Engineers and Technicians.

Additional Achievements

Employee Excellence Awards:

Manager’s Award - Employee Performance

Manager’s Award - Performance with exceptional results, where initiative and quality have been displayed

Performance Award - Superior performance on specific project

Certificates:

Certificate of Completion - SkillPath Seminars – Conflict Management Skills for Women

Certificate of Completion - Zenger Miller Working Series

Certificate of Training Excellence - The Efficient Assistant

Continuing Education Units:

1.2 Institute for Advanced Technology – Increase Your Secretarial Image

4.5 National Education Seminar – Disposition Through PCARSS, Las Vegas NV, 2009

4.5 National Education Seminar - Property Management, Las Vegas NV, 2009

4.0 National Education Seminar Property Management, Myrtle Beach SC, 2010

Additional Education:

Duluth Academy of Hair Design – Cosmetology Diploma 1974

Minnesota State Board Exam –Issued Cosmetology license 1974

Manager Operator’s license maintained from 1979 to 1985 – Managed Burnsville MN Hair Salon.

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