Candice Adams________________________________________

*** ******* **** *****: abj2wu@r.postjobfree.com

Rock Spring, GA 30739 423-***-****

706-***-****

Education: Gordon Lee High School August '97 - May '01

Chickamauga, GA

Employment: CIGNA Healthcare, Lifesource Benefit Analyst

Investigate and pay complex medical claims according to current

policies and procedures. I seek clarification, as needed, on

contract specifics prior to issuing payment on claims. I support

team members when assistance is needed in managing aging claim

inventory and I closely monitor my inventory to ensure metrics

are met and/or exceeded on a consistent basis. (November 2007 -

Present)

Erlanger, Collection Follow Up

I loaded insurance, keying, correcting and adjusting claims. I

also fielded questions from patients and insurance companies

regarding claims and billing statements. (August 2007- November

2007)

Pinnacle Physical Medicine and Rehab, Chiropractic Assistant

I developed x-rays, administered ultrasounds and electro-

stimulation, and took vital signs. I performed various clerical

duties such as answered phone calls, scheduled appointments,

verified insurance, filed claims, insurance follow-ups, and

processed and posted payments. (May 2007-August 2007)

Dr. Clark Research Association, Customer Service Rep.

I answered all incoming world-wide calls, assisting customers

with orders and questions, as well as any other required

customer correspondence. (November 2006-March 2007)

Blue Cross Blue Shield, Customer Service Rep.

Received calls from TN providers regarding out of state claims.

Answered questions concerning billing statements, claim status,

and adjusted claims.

(December 2003-August 2006)

Hobbies: Chattanooga Women's Rugby Coach

Coach Chattanooga women's team as well as an 18 and under girl's

team.

References: Susanne Salazar Pete Stein James Hindman

Blue Cross Chairmen of Mid-South Rugby

CIGNA Claims Supervisor 423-***-**** 423-***-****

423-***-****

801 Pine Street 1426 Williams Street 7555

Goodwin Road

Chattanooga, TN Chattanooga, TN Chattanooga, TN

374**-***** 37421

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