Sales Customer Service

Linda Gonzalez

*** *. ********~Columbus, OH *****~614-***-****~abj2ul@r.postjobfree.com

EXPERIENCE

STA Travel

February 2008-November 2009 Travel Expert Columbus, Ohio

• Provided customer's with an exceptional customer service oriented experience

• Planned and booked travel for customers based on their needs and experience

• Maximized revenue, yield, and sales conversions for branch

Conrad’s College Gifts

September 2007-January 2008 Cashier Columbus, Ohio

• Greeted and informed customers of current sales and specials

• Stocked sales floor with merchandise

• Responsible for comparable monetary transactions

Lane Bryant

September 2005-January 2006 Sales Associate Columbus, Ohio

• Greeted and informed customers of current sales and specials

• Assisted customers with questions about merchandise

• Maintained overall appearance of sales floor

Office of Undergraduate Admissions & First Year Experience

June 2005-August 2005 Orientation Leader Columbus, Ohio

• Led small-group discussions with incoming students, addressing transitional

issues and fostering supportive relationships

• Assisted with the preparation of Orientation activities and procedures

• Explained & emphasized academic and co-curricular opportunities and

procedures

• Collaborated with a variety of University faculty, staff, and administrators

Graduate and Professional Admissions

September 2004-June 2005 Student Assistant Columbus, Ohio

• Advised Students on admissions matters and inquiries

• Communicated and guided students from all over the world

• Assisted counselors with phone calls and scheduled appointments

• Handled individual tasks, assignments, and projects

EDUCATION

The Ohio State University, Columbus, Ohio

• Bachelor of Arts in Comparative Studies, In progress

• Minor in Latino Studies

Whitmer Senior High School, Toledo, Ohio

• Graduated June 2003

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